AM
Alison M
Active since May 2020
11
Reviews
0
Industries
Reviews
11 reviews2 months ago
Host safety
As a host (going to be ex-host soon) I thought that I would share this with users. Living in SA with our crime rate, booking.com really does not take into consideration the rights of the property owner. One is unable to refuse a booking. Unlike AirBnB (where there are host reviews and guest reviews) one has to accept a booking. One can blacklist a badly behaved guest, but that's very much after the fact. As a single person, the platform is not very helpful in that it doesn't offer protection for the host.
0 replies
22 months ago
UberEats Runaround - protecting drivers but not the public!
Be warned. *****ulent charges were made on a card belonging to my elderly mother - someone who doesn't even have an UberEats account. Over a month of trying to get UberEats to assist and this is what they come back with! "These charges are not linked to your account, but a different Uber account. While we are not able to reveal any sensitive information about this account to an individual who is not the account holder, we can confirm that these requests were taken by [Ruth], in [Johannesburg]. We strongly advise you to reach out to your friends and family members, as we feel this may help to shed some light on the source. As a suggestion, you may wish to ask them to log in to the Uber app, review their order and trip history, and cross-reference their history with the charges that you see on your bank statement. We feel this will help clarify the charges, as this could be just a simple case of miscommunication with somebody whom your card details were shared with.
0 replies
23 months ago
Bulbs not great
I have nothing negative to say about the company itself - customer service etc. BUT for the last 2 seasons, I have bought bulbs that seem to be sub standard. At least 1/3 of the bulbs do not come up: same position,, same pots, same treatment.
53 replies
30 months ago
Knysna Hub!d
A week of watching my little parcel 'return to hub'. You can wait at home, phone (Knysna Hub does NOT pick up) and wait and wait. A week later...still no parcel.
0 replies
32 months ago
Terrible
Really dreadful service. Calls are not returned, emails not responded to. Was told that it was impossible to connect wifi printer, yet was able to do it myself. One has the sense that it's just about making money.
0 replies
42 months ago
Still unresolved MTN MONDO
I have complained and written emails. Mondo admitted that it was at fault; yet MTN (via the messaging on FB) now says that I have FOUR contracts. I am being charged a cancellation charge for a contract that MONDO admitted was foisted on me. I have emailed MTN customer complaints, been into the local store twice, yet am charged . MTN says blames Mondo, Mondo says talk to MTN.
0 replies
44 months ago
MTN
To all - be very careful and check your statements. Even though I was assured that my via email and online here that everything had been 'sorted out' my accounts and invoices show different. Then try to speak to a consultant: you will just go through the self service options. When you FINALLY get through to a consultant, and they offer to transfer you? DON'T - because then you go back to the self service and the 'speak to a consultant' option disappears.
0 replies
46 months ago
MTN and MONDO
I cannot give this company a worse review. Bulldozed by "Pamela S" into a contract no matter how often I said 'No - send me the documentation I need to read it first." Now even though in the cooling off period, it is EXTREMELY difficult to get service. One has to write messages via a Bot. The agents obviously make commissions because now I am told that the my old package will cost more. THEN try to phone Mondo: by the time you have managed to get through and explained for the nth time, your airtime is up.
804 replies
51 months ago
Nedbank Forex
Forex desk used to be great - now it is absolutely dismal. DO NOT use it
0 replies
64 months ago
Incredible Corruption lives up to its name
Do NOT buy online. I purchased a printer that gave problems from day 2. I chose to purchase online because there is no Incredible Connection store in my town (nearest is over 100KM away) ALL attempts to get this repaired/replaced - the email response was "please take to your nearest store". This was ALL during the one year warranty period. I ended up sending the printer to Cape Town, it has been replaced/repaired, but now its a case of "we don't deliver repaired or replace; please pick up at your nearest store".
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (9.090909090909092%)
2 Star
1 (9.090909090909092%)
1 Star
9 (81.81818181818181%)