DT
daddy T
Active since May 2020
13
Reviews
0
Industries
Reviews
13 reviews1 month ago
2 Pot payout
My two‑pot withdrawal has been stuck at the same stage since 06/03/2026. For the past five days I’ve been following up, but every time I only receive the same reply: “We are aware and working on it.” What makes it worse is that my colleagues who app**** at the same time have already been paid. The administator assigned to my withdrawal is not helping , i am starting to believe she doesnt know whats going on. Please sort out my payout.
1 reply
4 months ago
None existent helpline
Am trying to make a claim and I need information on how to do it. I call your numbers on a monday ! Not a holiday a Saturday a monday at 10:21 am. I get an automated call saying no one can get to the call I must leave a massage we need that money for the funeral please help
168 replies
7 months ago
Highly recommended
The Company provided me with consistent communication and professionalism throughout my credit improvement journey. My credit score is steadily improving, and I’ve felt supported every step of the way. A special thank you to Chemonay Tarr her expertise and dedication ensured I was always well-informed and confident in the process. She handled everything with care and clarity. Highly recommended
53 replies
15 months ago
Car Hire Issue
I made an insurance claim for my car after it was written off. I got a courtesy car, and everything seemed to be in progress. I submitted all the required documents, but I haven't been paid yet. Recently, I received an SMS from Europcar asking for the car back. My claims agent said the payment usually takes between 2 to 7 days and when they pay then i can give the car back, and we are on the 5th day now which i fine they still have 2 days to pay. However, Europcar is still pressuring me to return the car and the car hire is for 60 days as per insurance wording. Despite my claims agent saying the payment has been made, neither I nor my bank have received any funds. I've even checked with the bank, and there's no incoming payment. I'm confused and frustrated and no one from naked seems to know what's going on when I call. The car tomorrow will be on my account but I have 60 days of car hire additionally the funds are not in my account but the claims agent tells me I should return the car. I called and sent emails. This is frustrating
0 replies
31 months ago
Poor Service
They take your money before and then they don't deliver. The is no call number, the WhatsApp they just ignore you, and if they do reply it's not really useful. I am still waiting for the parcel even now
0 replies
40 months ago
Poor Communication systems
None of your communication systems are working. I want to do something as simple as changing my banking details. The online chat system is not working , The website is not working i cannot change anything there , you do not have contact numbers , your email says it takes 4 business hours to respond but its already 3 days later , the call me back feature is not working also. How are we supposed to contact you ?
264 replies
51 months ago
poor support system
The teaching and Lecturing is world class. However the student support and admin is poor. You will wait weeks for issues to be resolved , that is if they do attended to them.
0 replies
56 months ago
Poor service
I submitted a claim on the 25th of August 2021 , after that no communication. I called to ask for feedback i was told to wait as the 5 to 7 days has not passed. Today is day 8 am asked again to wait another 3 days additional. You cannot play with people like this especially in my case is a death claim , am grieving and then i have to deal with your poor service.
424 replies
57 months ago
FICA Horrible service
Been Sending proof of Residence for 9 weeks now seems as if you , your self don't know what you want as proof of Residence. Can you please just complete my application so I can withdraw my money and invest with a competent company. I sent another email today with proof of residence please complete this quickly Please Please
0 replies
Review Distribution
5 Star
3 (23.076923076923077%)
4 Star
1 (7.6923076923076925%)
3 Star
0 (0%)
2 Star
1 (7.6923076923076925%)
1 Star
8 (61.53846153846154%)