RL
Ryan L
Active since Jun 2020
68
Reviews
0
Industries
Reviews
68 reviews16 months ago
Massmart clowns
Absolutely pathetic. I place and order for 10x24 packs of energades. After waiting for a week there was still no delivery. I called and cancelled the order. I had to drive to makro to fetch the energades as we needed them urgently. I was told the order was cancelled. 2 weeks after the order was placed, I get it delivered to me yesterday. I have no need for them now and asked for a cancellation. Despite the call centre confirming it was cancelled and escalated. And having asked for a call to complain, none of the above were done. I’ve called your head office and have received no assistance. Now I’m demanding a voucher to the value of the energades aswell as additional compensation for the inconvenience and cost to myself. No wonder your stores are closing left right and centre. You can’t even get a simple order and cancellation right
56 replies
17 months ago
Appalling product
Subject: Urgent Request for Resolution – Disappointment with Land Rover Product and Service Dear Land Rover Customer Service Team, I am writing to express my profound disappointment and frustration regarding both the quality of my Land Rover Sport 3.0 TDV6 HSE and the service I have received. Since owning this vehicle, I have endured significant issues, including the need for an engine replacement under warranty. Following the expiration of the factory warranty, I was advised by Land Rover to take an extended warranty, which I did. Despite this, my vehicle has broken down no less than four times in the past year, incurring costs of thousands of rands for components that the recommended warranty does not cover. I am appalled by the lack of reliability in a vehicle marketed as a prestige product with a premium price tag. Despite its full service history with Land Rover, the car’s performance has left me questioning the integrity of the Land Rover brand. Frankly, I would have been better served by a far less expensive alternative, as even budget brands offer greater reliability. This ongoing ordeal has shaken my trust in Land Rover, and I now request immediate assistance to resolve this matter. I propose the following options for discussion: Land Rover undertakes to repair my vehicle at no cost under a goodwill claim. Alternatively, I seek assistance in trading my vehicle at full book value to purchase a more reliable replacement. These are the only solutions I am willing to consider. I expect a timely and satisfactory resolution to this matter and request your prompt response to address my concerns.
56 replies
18 months ago
poor service and false advertising
after receiving a promotional sms stating if i upgrade to a 75mbps line for R749 pm they will upgrade me to a 250mbps line for 12 months, i rep**** yes, i Have been trying to get an aswer since 7 am this morning, it is now 3pm, ive have emailed, i have messaged on messanger, inhave called. i finally got through to someone and they said its for new customers only, however the add placed on facebook clearly states SIGN UP OR UPGRADE. i should clearly qualify and you should clearly make your staff aware ofmyour promotions! Please ensure i am upgraded accordingly to prevent me having to go to the bargaining counsell
53 replies
31 months ago
Disgusting customer treatment
After being I. Arrears of only 3600 on my vehicle finance of only one month and telling them them that the account t would be brought up to date on mo th end with the installment, I then receive a letter stating that the vehicle is out for collection It's absolutely ridiculous. I will be closing all my accounts with absa after this kind of treatment. I am absolutely disgusted at the way this has been handled Anyone reading this. DO NOT USE ABSA VEHICLE FINANCE. THEY ARE ABSOKUTELY HORRIBLE
131 replies
34 months ago
******* transaction
I bought my father a jacket from Mr price sport for Father's day. It unfortunately did not fit. He took it to Mr price in waterfall to exchange it but also did not have his size. Despite the jacket being bought on my account they refunded him in cash. Which is not allowed. I never authorized anything of the above. You cannot buy something on credit and then exchange it for cash. I find this highly unprofessional and ******* Whoever authorized this needs to be fired as this is a breach of many procedures.
53 replies
36 months ago
Stupid employees
Every month my services get suspended because I only get my money in the 15th, I make an arrangement and I pay it immediately. Because some *********** employee said last month I would pay a double installment which I never did, I am now unable to pay my installment due. How stupid can you be, someone who always pays now is being denied the opportunity to pay because of a stupid employee. I will be cancelling my co tract if my services are not reinstated immediately. I want to pay my account but cannot because there are a bunch of stupid people working for you
0 replies
36 months ago
Best bank ever
To Whom It May Concern, I'm writing to express my deepest appreciation and satisfaction with the quality of service I received from Absa. I want to recognize the outstanding effort demonstrated by your team, especially when I had a case of *****. Absa's team demonstrated their knowledge, patience, and determination while helping me with the ***** case. Thanks to the quick response, my money was refunded back to my account in full, and my financial security was protected. I cannot thank the staff enough for their hard work and dedication. Moreover, I am delighted to share that I have obtained credit for two vehicles and a credit card from Absa without any hassle. Their process was straightforward and stress-free, and the promptness in which they processed my request was brilliant. It's not just the product that's impressive; the experience of working with Absa has been exceptional. Every staff member is friendly, helpful, and empathetic. It's clear that Absa is committed to providing top-quality customer service and going above and beyond to ensure complete customer satisfaction. Absa, I believe you are the best financial institution I have ever had the pleasure of doing business with. Thank you for your excellent customer service, and I hope to remain a loyal customer for many more years to come. Kind Regards, Ryan lubbe
53 replies
36 months ago
No loyalty, worst bank
To Whom It May Concern, I am writing to express my deep disappointment and frustration with the service I received from Nedbank. As a loyal client for more than 2 years, I was shocked to be denied a loan for an alleged negative balance, which was not true. Despite being a loyal customer, you showed no loyalty to me. Your attitude towards me was unprofessional and unhelpful. I would expect better treatment for someone who has been banking with Nedbank for such a long time. I had no other option but to move my account to Absa, and they provided me with two vehicles and a credit card without any hassle. This demonstrates their better understanding of customer loyalty and their readiness to provide quality service. It's disappointing that I had to go through all the stress and hassle of moving my banking from Nedbank to Absa because of such poor customer service. I hope that Nedbank will take my feedback seriously and work on improving its clients' experience to avoid this from happening to other clients in the future. I hope to hear your response on how you plan to rectify this situation. Sincerely, Ryan lubbe
0 replies
36 months ago
Not good enough
I was the victim of ***** where I was held at gunpoint and made to pay someone. I reported this case of ***** to Absa more then 3 weeks now and I am still waiting for my money to be paid back. 70k is a lot of money. And I just keep getting messages that it’s still under investigation. This is not acceptable, I have opened ******** cases against the people responsible and yet I am the person who is now after having a severely traumatic experience an struggling financially
53 replies
36 months ago
Not good enough
My profile is still showing an active dispute after the allowed time has passed for disputes to be resolved . You can never reach anyone on the phones, I even went to the offices in Durban only ti see the offices are completely empty not one person. No wonder u can’t get hold service from them
53 replies
Review Distribution
5 Star
4 (5.882352941176471%)
4 Star
1 (1.4705882352941178%)
3 Star
2 (2.9411764705882355%)
2 Star
1 (1.4705882352941178%)
1 Star
60 (88.23529411764706%)