B
Bofelo L
Active since Jun 2020
15
Reviews
0
Industries
Reviews
15 reviews8 months ago
Rotten meat
The meat is off. It is so horrible. Stop selling people rotten meat. This is shocking. Bought the meat at the Lonehill branch. I had high hopes for this establishment.
0 replies
13 months ago
****mer
This company ****med me after I logged a return for over a month. I am still waiting for my refund until today. Pay me aback my money.
164 replies
13 months ago
****mers
This company ****med me, they don't record EFT payments they also took a debit order I did not authorise.
159 replies
40 months ago
Broken Mercedes Benz
There’s a car part broken on my mothers car. She booked it in at Mercedes Benz it’s a week later she has no courtesy car. She’s careless.
0 replies
60 months ago
Exorbitant Funds, censored communication
I sent an email to Runway on the 26th of April asking about the whereabout of my order. Carla replied and said the 28th of April saying that they only have one of my orders and not the other order. later in the afternoon Genevieve informed me that the other item could not be dispatched due to the supplier. later in the evening of the 288th of April I asked that my order be cancelled as I want a complete order. on the 29th of April I received the following email from Genevieve I am not sure how quick did they decide to give me an incomplete order without asking for my opinion, they basically forced an incomplete order on me just so I can pay for delivery fees of items I did not want since they were incomplete to start with. The amount for the item refunded will be refunded back to your Payflex account and they should refund any difference which was deducted from you. Unfortunately in order to offer the prices we have, we need to work on a virtual stock model. Meaning we do not have the stock on hand. This allows us to purchase the stock at a bulk price but also to only purchase the stock needed, allowing us to offer it at a much lower price than other retailers as we do not need to mark the price up as to cover the losses of items that do not sell. Sadly sometimes we are not able to use all of the stock received due to possibly receiving damaged items or receiving incorrect items. I really do apologize but unfortunately this is not a problem we can foresee and can only deal with when it does occur. Unfortunately we cannot cancel the rest of the order as it's already been shipped. Should you no longer be interested in receiving the item, your welcome to return the items and we will refund you the difference. After back and forth communication wanting my refund Natasha from Runway sends an email today stating that I was charged for delivery and the return of items that I politely asked to be cancelled since my order is incomplete. I am not sure if Runway is in the business of being unprofessional because that is the service I received from the onset. how and when did they decide to quickly to dispatch my item in a matter of hours whereas I asked beforehand to cancel my order.
0 replies
67 months ago
No social distancing
I am currently on a bus from Johannesburg to Bloemfontein not sight of social distancing during a global pandemic. This is absurd the president announced that 70% capacity there is not 0.5 meter distance. Intercape is deliberately killing the black population. I’m disgusted and in disbelief. The staff seem not to care about the well being of passengers
0 replies
68 months ago
Disrespectful Manager at Foschini Loch Logan
16/09/2020 I went to Foschini Loch Logan to collect my online order which I ordered on the 26th of August 2020 it has been exactly 3 weeks. After my order was received the website ensured me that I will have my order after 3 days. To my surprise I still do not have my order. I went to Foschini on the 5th of September to enquire about my order, it was on a Saturday after I spoke to an online Consultant Aiesha who initiated the process to find out where my package was. The Interim Manager Charise Taaibosch promised to get to the bottom of my query. I waited I made so many trips to the store with no solid answer. I spoke to Kegan an Online Consultant who was kind to explain the process to me and the delay, Amanda who was so kind to send an email last week Friday requesting my order to be handed over but still no one seemed to care enough. I went back to Foschini Loch Logan yesterday 15/09/2020 called Charise Taaibosch who did not do her job as an acting Store Manager to ensure that my order is resolved bear in mind that Foschini Loch Logan was the sending and collection store. My question is why did they send my package to the courier when they first responded that they have the order. Charise told me that I am upsetting her when I asked her what has she been doing to ensure that my order is dealt with to its optimum, she then told me that she was still waiting for a higher authority to respond, this has been 3 weeks waiting for a higher authority. I put her on loud speaker in front of my sister and niece who are my witnesses to her outrage, she told me that I am pushing her to be rude and she is going to be rude towards me and she really was, I was shocked because I am in no position to argue with someone who is unable to answer to valid questions without getting upset. Foschini saw fit to have someone of this caliber to manage a store someone who is unable to make a follow up and respond to a customer. I have been with foschini for many years even before Charise was an employee. It is outright disrespect for dealing with my matter with so much complacency also responding unprofessionally. I can only imagine what her colleagues are enduring with such attitude. I have written a review about this query before and it was never responded to. I think the next escalation should be the National Consumer Commission. I have never been so disrespected at a store by an employee especially at management level. A manager ensures a customers calm and not to worsen the situation. My account is busy accumulating interest on items that I do not have in my possession. I am disappointed. I demand an apology on the wait I endured and the disrespect I was subjected to under an employee of Foschini Group TFG who could not execute her managerial talent in ensuring that this query gets resolved as promptly as possible. Your employee brought the name of Foschini in disrepute by disrespecting a customer and failure to follow up and contact a customer as she is supposed to.
0 replies
68 months ago
Appalling service
I placed an order online of two fragrances Black Opium Nuit Blanche and Giorgio Armani Sun Gioa On the 26th of August 2020. I then received bulk SMS’s and emails confirming that my package have been handed over to the couriers in the 29th of August. Today is the 10th of September I have not yet received anything yet. My delivery store was Loch Logan Foschini I have been making countless trips to the store and they have not received my package. I called the Foschini online customer care I’ve spoken to agents who tried to resolve this matter, but it seem as though they are not getting the support either. I’m expected to travel to another province for 2 months this weekend. How will I receive my merchandise? From why I am gathering the courier company is responsible for my package and they haven’t delivered it to the store. I’m really hacked by the service I’ve received from foschini online
0 replies
68 months ago
Bunch of crooks
I am beyond disappointing by the services I’ve received from absa as well as the responses I’ve been receiving from them. I want to close my account and I am unable to because I have charges that emanate from May up to date. They remain uncleared and they reflect as R0.00. I am at wits end because I am incurring costs on an account that I no longer bank nor receive money from. The service I’m getting is beyond standard. This is nonchalant.
53 replies
68 months ago
Crocks
I had bank charges worth R500+ on a cheque account with Absa. My Internet fee was R208 and other banking fees amounted close to R300 if not more altogether they amounted to R500+. I then decided to terminate my service with absa the longest battle started. I moved my salary to another bank with immediate effect. I went to absa Loch Logan in Bloemfontein to close my account I was then told that there are transactions that were not cleared on my account. I’ve made a number of trips to the bank with no help. So the month starts even after I’ve moved my salary and there’s no income on my absa account. They deducted R101 for internet fee and R227 a breakdown of fees. I tried to contact absa via twitter as well to explain my outrage they kept referring me to the bank. I have no business with entertaining absa anymore. I am still a client because the transactions have not cleared. It is not my responsibility that there’s a delay I pay a service fee Whaley should I endure the suffering from absa. I made a transaction from Country Road online on the 3 of August 2020 the transaction remains unclear. I am at wits end. I have endured this service of always extorting money from poor South Africans. My niece who’s 18 who is still a student pays similar amounts on her internet banking. Why would the app be for free but you so much money. Bear in mind I made no cash send this money but my internet fee is R101. I am tired extremely exhausted by the service of absa
53 replies
Review Distribution
5 Star
2 (13.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (86.66666666666667%)