SN
Siphiwe N
Active since Jun 2020
21
Reviews
0
Industries
Reviews
21 reviews1 month ago
Dissatisfied client feeling ****med by Absa
Very dissatisfied with how Absa is handling my flexi savings account matter. I wrote here weeks ago complaining about a sudden zero balance flexi account. When approached they referred me to 2 documents which are not even close to resolving my issue.One document was saying, my flexi account will be suspended if my bond is in arrears and another says should there be changes in my account a 10days notice will be given, none of that happened and my bond is not in arrears but Absa decided to take my money in the flexi account and left me dry. This is my savings and they are not willing to return my money. This is a total **** at another level having trusted them with my money for so many years. Am even asking myself, are any of the products i have with them safe, will they deliver in time of need or they will write me letters with big English that only makes sense to them. I think its time i look for another bank because Absa is definitely not for me, fairness and reasonable in dealing with customers ( me) is not their language
53 replies
1 month ago
I feel ****med by the bank
I have been an ABSA customer for over 20 years and currently have a Home loan with the same bank. I also have a Flexi reserve account for my home loan which i have never encountered what happened last week Friday. On Friday, the 27 Feb 2026 I woke up to a zero balance flexi reserve account which I thought might be some system error and hence I did not report immediately. Instead, on Friday I decided to transfer R1000 to my flexi reserve account, but to my surprise the account now shows only R371 not even the R1000 that i transferred. Every month i transfer something into that account and it always reflects the full amount, until only on friday. I then decided to go to the bank (Greenstone branch) yesterday, Monday the 2nd March to go and enquire so that if there are issues then the matter can be resolved. I was put on the phone to speak to the home loan department but the explanation I got still doesn’t make sense. The lady who assisted me (Matite) said the system automatically calculate and take the money from the flexi account. Mind you, my bond account is up to date and am never on a shortfall, therefore there was no reason to even tap into that account and for the bank to decide on my behalf without even talking to me first. At this moment all I know is that since I had this flexi I have never experienced what just happened and the only person who had access to that flexi was myself and not any other person or system. I WANT MY MONEY to be transferred back into my account as I never authorised such "transaction"
53 replies
2 months ago
****med by Footroen
I placed an order on the 27th January and update have not received an information regarding the status of my order. I tried calling, sending WhatsApp and emailing them to follow up but no one cares to respond. I feel ****med. Please be careful buying from Footroen as you will be doing that at own risk.
0 replies
2 months ago
Wrongfully debited for non existent contract
My contract came to an end in Dec 2025 and I notified them using the notice period that I will not be renewing the contract, thinking that Nov 2025 was my last debit order month. End of Dec my acc was debited with even few extra rand and when I went to MTN Margate they printed a statement to explain everything and that Dec was the last month of debiting my acc. I was also advised to call their customer care to ask about the extra few rands I was charged. Unfortunately, no one was able to explain and I decided to let it slide. Yesterday to my surprise, MTN debited my account again with even higher amount and this time I decided am not going to let MTN bully me financially and I reversed the transaction and waiting to hear from them because I cannot continue to pay for a service that am not recent from MTN
0 replies
7 months ago
I would like to write a review about LiquidCapital Thank you Tiisetso for the excellent service you gave me today
I would like to write a review about LiquidCapital Thank you Tiisetso for the excellent service you gave me today. I must say I was more than happy with your explaination, advise and how you handled my enquiry. You demonstrated professionalism and showed that it is not always about the bottom line but also the principle. Nangamso🙌🥂
53 replies
7 months ago
I was assisted by such a friendly lady, Buhle's Gumede
I was assisted by such a friendly lady, Buhle's Gumede. Am happy that she was able to assist with the review of my policy. Thank you Buhle
53 replies
26 months ago
Forced into a policy that I don't need
Last month I receive a call claiming DStv MultiChoice would like to say thank you for being a loyal customer for so many years. However there was a once off amount that I was required to pay in order to activate this "waiver" thing. To my surprise I have noticed that they have schedule a payment of +R300 to go off my account tomorrow. I was left with no choice but to stop the payment since they **** to me. I didn't know that it will cost me to be a loyal customer of MultiChoice. I just hope the payment does not go through and instead if you can leave me on the R129 ( Access package) that I have been paying as I am not interested in that waiver policy.
56 replies
26 months ago
Your service sucks
I tried several times last month to log onto the new showmax without any success. I brought this to their attention and unfortunately no one bothered to look into my matter. This is after I had made a card payment. Showmax requested a proof of payment of the card that I used which I shared. They further requested that I forward all details of the card which I then refused because I just felt that my details will not be safe as that will give them an opportunity to do as they please in my account since they will be having access. I just noticed now from my bank statement that my worst nightmare happened ( they deducted money) even after I had told them I am canceling the subscription. I will appreciate if I can have my refund for the two months since I am not interested anymore
0 replies
34 months ago
Disappointed at Vodacom Fibre department
On the 1st June 2023, I sent an email to Vodacom Fibre terminating my service with them. Everything went well as they kept me informed with the process until the matter was concluded on the 5th June 2023. I received an email telling me that fibre will be canceled on 1July 2023 at midnight. To my surprise, on the 3rd July, when i checked my statement, I realized that my account had been debited by Vodacom even after I canceled this. I am aware that these types of services are paid in advance, so my May payment was supposed to be the last payment. I have been sending them emails to enquire what happened instead of just going to my bank to block and reverse the R699 that was taken from my account , but I am not getting any joy except for what in my mind are "automated response". This is really an inconvenience as i have installed another affordable fibre since Vodacom's one was becoming extremely expensive and had to now pay 2 providers because of Vodacom's mistakes, inconvenience, and incompetence.
120 replies
51 months ago
No feedback on claim (executive bodyguard - interior)
I have since submitted a claim and no feedback thus far. I am the one who keeps on calling to check how far the process is at
53 replies
Review Distribution
5 Star
3 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.761904761904762%)
1 Star
17 (80.95238095238095%)