Active since May 2009
Been dealing with most big banks in SA for years and opened my daily transaction account with Capitec in 2013. Simplicity at its best. Best bank app. Best friendly service in every branch I run into. I understand that not everyone has the same experience but I cannot mention one single complaint. I just wish Capitec will now allow business accounts. Best bank in SA by far.
I am appointed executor of my late aunt's estate and need to open an estate account. She banked with Standard Bank (I surely do not) so I thought it practical to open an estate account with them. So I grabbed my Letter of Authority and supporting documents and went to Standard Bank, Centurion Lifestyle Center. Could not be helped as there was nobody from Business Banking. Went back again. Was asked for my email address only to receive an email instructing me what docs to send to who. I did this. Waited. Found another email address for escalation. I escalated. Waiting again. Now I ask myself, if this is how they treat a business account with a high expected value then how are the low income people treated? Is Ramaphosa, a snr shareholder in this bank aware of this poor service delivery? It frustrates me to interact with poor service like this. Its like people go to work for salary only, and doing work is not part of this plan. Shame on all people I interacted with. This is a great example of how not to do business.
Vox is not exceeding my expectations but surely they are meeting them, hence a 4 star rating. The pricing is a little more expensive but I really enjoy the technical support when I need help. The line performance dips sometimes (not a good point Vox) but I still manage to keep ontop of what I have to do i.e. watch movies, TikTok and trade stocks. So in general I am happy with the Vox offering and service.
Moving home is a life changing exercise. Not only is it cumbersome but it damages and depreciates your furniture and goods. Never a splendid experience. Until I met Vic from Faithinaction Logistics. I quickly obtained 5 quotes online and Vic immediately shown direct contact and service. Not only was this the best service but also the most affordable quote that could meet my planned moving dates. We were all set to go, booking sheet completed and all. I refused to pay a deposit upfront and Vic accepted my offer to pay cash on the day of the move. To impress me even more I requested 2 days before the move to expedite my moving date by a day, and sure enough they accommodated me. On our big day, expedited big day, Darlington and his team arrives in a clean well presented truck. Had a quick view of what needs to be done and off they went. In a jiffy they were wrapped and packed and ready to roll. They treated by furniture as if it were their own. The offloading went even better. This was (and I am serious when I am saying this) the first time I moved in my life (from 21 times) that I can truly say no furniture was damaged. None whatsoever. This friendly service and dedicated team of movers surely impressed my socks off. Thank you Vic, you and your team were a breeze to work with. Surely worth the praises and positive word of mouth that is to-be.
Hey Old Mutual!!!! Why do you not train your people better? Why do you employ the lowest bidders? I just received a call from Old Mutual on 010 023 4983. Now I am in Sales as well and know how hard it can be to cold call people. I knew this was going to be a sales call (from the number) and answered decently and well mannered. She was what sounded like Annatjie from Old Mutual wanting to sell me a funeral policy. I responded that I am sufficiently covered for funeral cover (I know there are limitation laws on this type of policies) and she just dropped the line immediately. This is pathetic!!!! Where is her training Old Mutual? Why did she not immediately asked me amount an OMST will or life cover? Franky, I just got a quote from Liberty and I will be getting a second quote before the weekend. I think this is just rude and she is surely not representing the best interest of Old Mutual. She needs to be fired for her rudeness, and also for OM to have lost a potential R5k month premium, as I promise you, Annatjie have caused me to loose all faith in a company I have respected and honored for years. Frankly, I used to be a FAS Club 51 12 week member in the 90s with OM. PLease remove my number from your DB with immediate effect, and never call me again!!!
Hit a guinea fowl far from home and was forced to replace the windscreen in Welkom. Met up with the PG Autoglass who quickly got stock from Bloemfontein and installed. Amazingly fast, efficient and satisfying friendly. Wow PG what a Tram you have in Welkom.
I can just laugh... how did I miss the point that Rain is so pathetic with network performance and support abilities? I feel like an idiot. I must have read HelloPeter before buying the 5G R699pm package. My data throughput varies between 380kbps and 5mbps. This is an absolute joke, as my CellC LTE out performs this **** by miles. The support is online and slow and lies are being sent to me daily. Maybe I must be tankful I am receiving feedback at all. I am cancelling by debit order today then Rain can come fetch their router when I receive my refund.
A simple complaint that will hopefully assist other consumers. Culprit: John Handreck I ordered online (order #1001-A1160), and paid for in full, 2 x spare key cards for my Renault Megane for an amount of R 832.02 on 28 May 2019. Was promised delivery within 5 to 7 days. No delivery was received and I started following up only to hear the poorest of reasons i.e. but we are importing from China and more. A refund was requested on 11 June 2019 via email and WhatsApp. Absolutely no progress nor feedback. So, up until today, 26 June 2019 I have not received my keys nor my refund which means this is now a theft case. This is my warning to other consumers. DO NOT ORDER ANYTHING FROM THIS PATHETICALLY STAFFED ONLINE COMPANY - UNLESS YOU ARE 100% HAPPY TO JUST THROW YOUR MONEY AWAY. Rather pay more and visit your local companies or OEMs. These clowns is a Nigerian campaign ready to steal your money while they are keeping you at bay with pathetic excuses. F@cking thieves!!!
I am a safe driver and am keeping to my following distances. This morning at 06h07 on the N1 South between Old Johannesburg Road and Samrand Road Imperial Cargo tried to run me off the road for being a safe driver. This driver started flashing his lights, blowing his horn and even tried to squeeze me off the road. Verbal abuse was the order of the day and all this just because I am keeping my following distance in the 3rd lane. Plenty of space for this cowboy to pass. <br> <br> Of all the transport companies on our JHB/PTA roads this is the worst kind of representation of Imperial Cargo and I surely hope they never again be allowed to travel to Gauteng.
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