Active since Jul 2020
Extended warranty client. My waterpump stopped working. I handed the car over to a workshop. MVIA then approved the claim as "Preventative Maintenance", meaning they only get to pay 50%. This company uses legal gymnastics in their wording. They said this is not a mechanical breakdown and it is "maintenance" because the contract says broken parts must be physically broken, as in visibly separated or cracked. Mind you, this is an extended warranty, so accidents aren't covered, meaning a waterpump in this instance cannot physically break apart. Extremely shady, very ********* conduct. Also, I am seeing other positive reviews. I know most of them are **** because at one point when they thought I was happy, they sent a link for me to give a review here. Now that things have gone left and I have escalated the matter, no more emails, no more review requests, just a 21-day turn around period (delay tactics).
A shout out to Duze who has assisted with the cancelation of my membership with efficiency and swiftness. Clear information, clear instructions. Give the guy a raise.
Great and swift work by the Bryanston branch and a shout out to Nhlanhla who assisted with efficiency.
Quick and efficient car rental. Staff gave clear instructions, and were fair with conducting everything. Fastest deposit return I've seen.
If I could add a 6th star, I would. Quick assistance, efficient communication and friendly staff. Thanks to Goitsemang Bogosing for an exceptional service, do keep it up 🌟
Great and swift experience with Palm Golding 🌟
Bad experience with a very faulty vehicle that is in repairs for over 2 months.
So they're still deleting reviews. I didn't get my full deposit back. I got legal assistance and received only a portion of it. I then had to go to small claims court for the rest of it, which I didn't have time for. My review here on HelloPeter was removed because I was never sent a copy of my contract evrn after numerous attempts to get it. I recommend asking for a copy when getting a vehicle from them. They also remove bad reviews from HelloPeter so I will continue posting. It's appalling how some of these companies are really trying to get over people, lacking integrity and being sneaky.
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