Active since Jul 2020
Horrible customer service at RFO Bt Ngebs mall. I saw an item that I liked and went to the fitting rooms to try it on. As I was fitting the item, one of the staff members rudely knocked at my fitting room door and told me that there is a queue and that I must get out. At first I thought it was one of the customers who was knocking as I never expected someone who works there to be the one doing that. This was not the first time experiencing bad service from the this store. TFG needs to do some proper customer service training on their staff to ensure that everyone gets a great shopping experience.
I had to stand for a long time waiting for someone to assist us at the Money Market because she was assisting another customer at the coffee station. We stood there and we did not get any explanation or someone to assist us. I am disappointed with the service I received because you cannot tell me that in a big store like Checkers there is only one person assigned to assist in both the coffee station as well as the money market.
Ordered online on the 23rd of June. I tried tracking the parcel and checking with the courier regarding delivery of my parcel but I was given a run around. Today the 1st of July I call the online department and they tell me that the parcel is still in PE the courier returned it. When I ask why they say they don’t know why.
Disappointed by the service I got at King Pie Bt Ngebs mall. There was a very long queue and the cashier kept taking people from the back of the queue. I think she knew these customers personally and when I asked about it she made look stupid and pretended that I'm the one who's behind. I don't know why some customers are given special treatment when we are all going to pay.
Horrible customer service at Hungry Bt Ngebs Mall. Okay firstly order waiting time is insane. Also you have to wait even though your order is ready cause there is no one to help with collection. All store staff have a stinking attitude. There is only one person at the front incharge for both taking orders and giving them out. This makes the queue to be very long on both sides. When you ask for help they just give you a nasty attitude. I have bought there many times and never have I ever got good service. All staff needs to go back to training and stop acting like they are doing us a favor. Period!
I recieved the best service ever at King Pie today. The lady who was helping me was very friendly and bubbly. She made a few suggestions on what I should try besides my favourite cheese burger pie which I always buy. Since I'm into Cheesy pies she said I should try the steak and cheese pie which is something I've never had before. I recieved my order and the pastry was so fresh and could wait to taste it. When I finally took that first bite, It tsted so good and the flavors really went well together. I have to admit that it's my new favourite pie from today onwards. Bigs up to the lady who asked me to try it out. The service and the pie I got both deserve a 10 out of 10. #Win
Yesterday I went to Spur in Mthatha and recieved the best service ever. The guy who was serving our table was in training and we could tell that he was so nervous but we told him to calm down so he doesn't make any mistakes. He served us really well and was very humble and respectful. Everyone staff member there is friendly and they make sure that all covid 19 precautions are taken. You can tell that they did get trained for customer service. The food was also scrumptious as well. #Win
Yesterday I went to Spur in Mthatha and recieved the best service ever. The guy who was serving our table was in training and we could tell that he was so nervous but we told him to calm down so he doesn't make any mistakes. He served us really well and was very humble and respectful. Everyone staff member there is friendly and they make sure that all covid 19 precautions are taken. You can tell that they did get trained for customer service. The food was also scrumptious as well.
#Win If you love nice home deco stuff please go to pep home and you'll never be disappointed. Most home deco stores charge an arm and a leg even just for little things. At pep home it's not the case cause you can get the same stuff for almost half the price that other stores sell the stuff for. My living room and bedroom are so cute because of the items that I purchased from them and most people dont believe me when I tell them how I paid for the items. Their quality is not bad either. From bedding to side tables, everything is just on point and affordable. I wish they could just open an online store as well. I'm impressed ????
Delicious pizza I really like debonairs pizza but some stores don't make the pizza right. I have to commend Debonairs pizza in Mthatha Fortgale for their wonderful service and delicious pizza. I bought a cram decker and it was made to perfection. It had the right amount of every ingredient which most debonairs stores fail to do. You know when you buy a piza and then realize that there isnt enough mushrooms or whatever ingredient, it gets you disappointed but the one I brought was just nom nom. Every thing was on point, from the amount of time I waited to get the order to the tastiness. I will definitely recommend that branch cause they do the Lord's work ????????? If you're in Mthatha craving for a pizza, make sure to go to the Debonairs in Fortgale and you won't be disappointed. Bigs up to all the staff there. #WIN
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