RC
Rob C
Active since Aug 2020
10
Reviews
0
Industries
Reviews
10 reviews21 months ago
Poor service at Dischem Northgate
I came in to collect my wife's medication at 3pm on Tuesday. Only 3 pharmacists on duty and over 15 people waiting. Took over 35 minutes to be helped. This is ridiculous . To top it all they are not in any hurry.
0 replies
22 months ago
Did not drop petrol price
This morning, 3 July 2024, my wife went to fill up at the sasol garage on Malebongwe in North Riding. When she paid she found out that the 93 petrol price was not brought down as per the new price. When she asked why, she was told that head office told them not to drop the petrol price as there was no minister. This is terrible. The price is already too high and now they don't drop it when the have to
53 replies
38 months ago
Extremly bad service from insurance company
I want to complain about the bad service i received from the above insurance. Their client drove into my car while i was stopped at a traffic light. i made the claim over three weeks ago and after i subitted all the documents , i have not recieve any correspondence and their phone number doesnt work. Their driver admitted liability at the scene but the first email the insurance says i must claim from my insurance who will on turn claim from them. I dont want to do this. I keep sending emails but they dont reply and i am loosing business will my bakkie being out of action
0 replies
52 months ago
Extremely dangerous and illegal driving
This afternoon, I was waiting in my car outside Laerskool Fontainebleau in Randburg on Joubert Road, which is a one way. The next moment a huge Pikitup trash truck drove up the wrong way. The driver was hooting and forcing cars to move. This was totally wrong and extremely dangerous .
0 replies
52 months ago
Extremely poor customer service with Nedbank
Hi. In March 2020 my uncle passed away with covid and I am his executor. I have the letter of authority from the Master of the court and all the necessary paperwork and death certificate. I have dealt with Capitic bank and closing his account was done without effort. I then contacted Nedbank Deceased account department and send them all the paperwork. It's now almost 2 years and I am still battling to get his accounts closed and the money paid into his late estate account. This in turn is holding up the whole process with the Master of the court. I was originally dealing with a lady by the name if Monique and although she was very helpful she just saying that I need to include Nedbank in the letter of authority. I have since finally managed to contact ghe Master of the court and since my uncle has a will and Nedbank is in his will the change is not necessary. In the mean time Nedbank has been overwhelmed by the covid deaths and everything must go through one generic email and no phone calls can be made to the dept. This is ridiculous. We need the accounts closed. Someone in authority in the Estates dept needs to cont me and resolve this issue. I am very upset and disappointed
0 replies
58 months ago
Extremely poor service from First National Bank
It has been over a week now and First National Bank has still not resolved the major problem with my wife's account. We had someone phone my wife then contact her via email, but still FNB continues to try and deduct money from my wife's account and send emails saying that her account is in arrears. She still hasn't been refunded the money that was taken out of her account since February 2021. My wife just wants everything resolved and her money paid back
53 replies
58 months ago
Extremely poor service from FNB
This is the second time I am writing about the same problem. In February 2021, my wife moved over to another bank, where she got better rates and service. In that time she paid off the FNB accounts that she had. Since then, FNB has not closed those accounts and continues to charge her for the accounts. We have tried everything. We have on numerous times spoken to our Personal banker, who keeps escalating the problem, but nothing gets solved. We want the accounts closed and the money they keeping deducted refunded.
53 replies
60 months ago
Poor service from FNB
Over two months ago, due to the high fees and charges,my wife moved most of her accounts from FNB to Capitec Bank. She got much better service and lower fees. Capitec Bank took over the accounts and paid off FNB. Now for the past two months, FNB continues to charge fees and other charges previously attached to the closed accounts. She has tried on numerous times to contact verious departments to solve these issues and get the money refunded, but no one is able to solve this issue. We are at our wits end, as we cannot afford to pay more money. We really need someone from FNB to solve this problem once and for all
53 replies
69 months ago
A big thank you to branch manager of Hollard insurance Northgate
I had been battling for nearly two months to claim my uncles funeral policy. I could not get anyone at the call center and was becoming desparate. On a whim, I looked for the nearest Hollard insurance branch and I was lucky enough to find one a kilometre from my house at Northgate mall. From the moment I walked in and greeted by The branch manager Lolo Mohapi, I felt at ease. She was so extremely helpful and in less than 20 minutes, she had spoken to her head office and sent the outstanding document. When she got off the phone, she told me with a big smile on her face, that the claim would be approved in less than 24 and payed out. I am overjoyed to have just received the payment in the promised time. Thank you so much Lolo. You are a star
0 replies
69 months ago
Jet/Hollard funeral policy
My Uncle paid for a Jet/Hollard funeral policy. He died over a month ago and I as his next of kin, have been fighting with Hollard, to have the policy paid out. They claim that my uncle did not name a beneficiary on the policy, even though I am named on his Will as the person responsible for his funeral arrangements. I have sent them all the policy documents, his death certificate, copies of my ID, letter stating that I am the executor of my uncles estate and details of my bank account, but they do not seem interested in helping, even though in their policy, they state that they pay out within 48 hours. I am very unhappy with there service and I would like this problem resolved immediately
159 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
2 (20%)
2 Star
1 (10%)
1 Star
6 (60%)