VM
Varsha M
Active since Sep 2020
14
Reviews
0
Industries
Reviews
14 reviews11 months ago
Stale burger buns and polony like beef patties
My husband and I ordered beef burgers. The burgers took about 40 minutes to arrive. The buns were stale and the patties tasted like polony. The chips and lettuce were fresh
0 replies
11 months ago
Order not delivered
My MAKRO order was not delivered and I received an SMS from the Wumdrop driver at 19:47 on 12/05/2025 that he is on route, when I called him he advised that it was too late to deliver the order and unsafe. I later received an SMS indicating my order was delivered. Charles the driver did not even contact me and now I've paid for my order and I have not received it. This is theft! OD43471096039397100
174 replies
20 months ago
Makro STOLE MY MONEY
I purchased items on 22 August 2024 and my order number is MAK7436614 and my order was split into two. My order qualified for free delivery however I received the food items but my pool floaters and 8kg Hth chlorine was not delivered and after calling numerous times and repeating my issue they have not delivered. My status on the app indicates it's been collected by customer but I did not collect or visit the store hence the online purchase. Makro has ****** my money and refuses to contact me to provide me with any indication of a refund or apology. I will never support ******* like MAKRO. I spoke to a gentlemen from the call centre and he advised that the pool items will be delivered but I'm sure he is apart of a syndicate that *****s customers orders. I spoke to Ludfia and she did not know nothing and kept cutting my call, she is an *********** employee. I also spoke to Sne, and she did not help me even though she advised that my call was escalated.
53 replies
48 months ago
Careless Nurse
I delivered my baby through Cesarean on 09/03/2022 and was discharged on 12/03/2022. The head nurse from the Jasmine maternity ward contacted me on 06/05/2023 and advised me that the nurse on duty was not sure if she had given my baby the BCG vaccine even though it was recorded on his vaccine chart. The nurse was forgetful and assumed that she had given my baby the vaccine. She apologized profusely but her actions were negligent.
0 replies
51 months ago
Casio Watch - No stock
NWJ is currently advertising the Casio Gents G-Shock Anadigi Clear Resin Round Black Dial watch as a Valentine's special and there is no stock at the Eastgate store nor online. I called the store and the lady was not helpful at all. She advised that there was no stock and it was a Christmas special. She did not have any answers to my questions. Customer service is very poor and if there is no stock, then it should be removed from the website rather than providing potential customers with inaccurate information!
53 replies
54 months ago
Requested Banking Details to be changed, but it was NOT implemented
I contacted Dotsure last month to change my banking details. The agent advised me that this will be implemented however on the 30th, a debit order from my old account was done. I had to pay for this debit order and thus also caused me financial inconvenience. I called thrice today, today; the first time agents were unavailable as they were busy on calls. The other two times I was directed to the incorrect department where nobody could assist me. I asked to speak to a manager however I was advised that this could not be done!
159 replies
60 months ago
Wrong product delivered
I ordered a Galaxy A32 on 14/05/2021 and paid R4995.00 for the phone. I was sent an sms that I would receive my phone today. I received a package and it was a charger, defenatily not the product that I purchased. I spoke to an agent from Takealot and he advised that they are investigating... I require the phone as Takealot has inconvenienced me! My order number is 87651237
0 replies
60 months ago
Excellent Customer Service
Pria Govender from the Pavillion branch in KZN was very delightful and always on the ball. She provided me with excellent customer service and was professional at all times. She went through great lengths to ensure that I received value for money. She is a reliable person and always contacted me as promised with an update.
53 replies
61 months ago
No internet and poor customer service
Poor customer service experience from the Afrihost Fibre department. There was an issue since Monday 19/04/2021 and it was resolved yesterday at 5pm. Today at 09:10 whilst I was in a Teams meeting, the internet stopped working. I called and spoke to Refilled Mogatwe and advised about the disconnections and she advised that there was a fault with the network. I asked if I could speak to a manager and she advised that Warren Lawrence would contact me on the mobile number that I provided her within 30 minutes. Nobody called. I called again at 11:14 and spoke to Mandla Chonge and he advised that there is a network problem and the team is working on it. He could not provide me with an ETA and I asked to speak to his manager, but the manager was always busy and could not take my call or call me back. I was on the call for more than 45 minutes. I still have no connection and the customer service is extremely poor. AFRIHOST does not value me as a customer and this has caused me and my family extreme inconvenience as my husband and I work from home. False promises, poor customer service and NO SERVICE DELIVERY! I pay for a service timeously every month which is not being delivered. This is unacceptable and I want answer's.
0 replies
62 months ago
No feedback - Dotsure
I've sent my claim on Friday 26/02/2021 and I did not receive any feedback as yet. PETA1766548
56 replies
Review Distribution
5 Star
2 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (85.71428571428571%)