CJ
Charlene J
Active since Sep 2020
17
Reviews
0
Industries
Reviews
17 reviews2 months ago
Invested with ****roaches
Today in this bus the be seated was not 100% possible as the passengers we had to move from seat to seat to not let the invested ****roaches climb on us, run onto to our belongings, this heat made this pests came out and it run all across the bus. The bus came from Omuramba and I boarded the bus at Table View, destination Atlantis and if my luggage was not so big and heavy it would have got up from the seat and stand in the bus but this bus trip I had to pull my luggage so close to me which made this trip unbarring. Does these busses ever get deep cleaned? Fumigated?? One can clearly see where these pest are hiding and meaning management of your cleaning department would see there is an issue with pests investing these busses as this is not the only bus as most busses seems to be invested. I will write a Complaint on Hello Peter also as I feel this unhygienic trips are not fare as people pay to use the service while paying good amount to take to their destinations work, leisure etc and now everyone using these busses are risk of caring these pest back to homes.
0 replies
3 months ago
Great service, treating you like Family!!!
So last week this store treated you like you have been friends like forever!!! everyone in that store last week, it was 4 gents with their supervisor and wow!!!!! Super friendly and conversation is like we'we known each and that is true customer service!! This was not just a ''hI, can I help you'' friendly this is talking everyday life, thank you Incredible Connection Table Bay Mall!!!! 10/10
0 replies
3 months ago
Great service!!!! 10/10
Totalsports Canal Walk just as they opened, great customer service, friendly with genuine smiles, not just pasted on smiles but early morning smiles but in my world I require my coffee and music to be smiling but this store, the staff!!! WOW!!! thank you, great customer services and Chuma, THANK YOU for going the extra mile on assisting me!!!!!
0 replies
4 months ago
I had a tax return due and I decided to do the e-filing but the sars site was not user friendly so decided I was going to use my tax benefit
I had a tax return due and I decided to do the e-filing but the sars site was not user friendly so decided I was going to use my tax benefit. Tax season started and my case was opened and man oh man was this for me the most difficult return ever! As there was obstacles but my tax practitioner never once came back down it seem that she was more driven and truly tax passionate to resolve the issues encountered and every morning I was typing an email stating please close the matter but my day would start with feedback on the matter and attempts she made. It took since the start of tax season until Dec for my tax return to be completed and if Alishea Taljaard was not driven and passionate I would not have had a succesful result. Thank you once again Alishea!!!
53 replies
7 months ago
We don't care about you!
The disrespect of ''we don't give a ****'' customer has left me speechless. Tax season started and required assistance with years not available on their self service options. I was advised by my tax practitioner to request these years, I reached out to Metropolitan dated 21 August, I was toyed back and forth as to use self service knowing it does provide my requested years, received sms communications ''you will be contacted by an agent'' , I received a document that assisted the tax practitioner for the 1st year from the years requested by SARS, received a call from an agent last week advising she is busy with my request for the 2nd request year, confirmed my email address like I was going to receive a tax certificate, I had to advise them via email 15 September 2025 they are delaying the process for tax practitioner to finalise my tax return and will complain via Hello Peter and their internal complaints department whereby I received an sms advising the requested year for tax certificate, that policy was surrendered. I received a call from a contact centre agent today apologising for the service received and confirming there is no tax certificate, this process with Metropolitan was mind blowing, from 21 August to 16 September 2025 to confirm no tax certificate. I now have worried over the active policy and the service I will receive when needed.
53 replies
7 months ago
Although my civil case did not result in the outcome I had hoped for, as yet I truly appreciate the way my legal professional, Tumi Hlongwane kept me informed at every stage of the process
Although my civil case did not result in the outcome I had hoped for, as yet I truly appreciate the way my legal professional, Tumi Hlongwane kept me informed at every stage of the process. She approached my matter with respect and the utmost professionalism. I am especially grateful for her clear communication and legal advice. Thank you for your excellent service throughout my case!!!
53 replies
15 months ago
Must get insurance!!!!
Easy to get your items insured!!! Insurance has never felt so good and light on pocket 💴💵💶💷
53 replies
28 months ago
Telkom is the worse. People should rather take contract elsewhere
My cell phone contract has expired in Sept 2023 already but Telkom without consulting me decided to continue with deductions on data sim they decided I should use. I have made numerous contact for call backs as my contract expired and I do not need the data, I have even gone back to my other sim not using the Telkom sim. So now 2024 I am done, I have to reverse payments as I have made effort, contact to stop with whatever they have on their system for me and in my head with the contract expiration I have reach my customer max. Telkom you are the worse at servicing customer follow-ups, if it is not a new contract, with a new contract one gets called the whole day if you missed their calls for a new contract. Just stop whatever you have I don't want it or use it
0 replies
33 months ago
They don't know real customer service
I logged an online ticket for intermitted break in connection as the struggle to be assisted on the phone is nightmare waiting out your airtime. I received an email from N M saying she tried to call but was not successful and close my ticket. She responds a day late with a definite non customer friendly response. When your customers are important as they are using the service free we are paying customers one would think they would be more excited and helpful to assist their customers. I am unable to have a whole day without my connection dropping and disconnecting, if I do not drop it just states no internet. How can you feel they have your back as their customer. Same is not load shedding or even Octotel as their was days where we as city of cape town had no load shedding and it happended but I thought maybe it was relating to my VPN but not even as I disconnected my VPN for a hour 30 minutes to see and even still connection dropped saying after reconnecting to No Internet. It is so bad I am connected for 30-40 minutes then the service drops again. I can imagine ending my service with one for the history books if they cannot ensure real customer service now.
132 replies
45 months ago
Poor customer service
Supersonic does not value their clients, I send a letter dor teemination of service dated 12 July, yesterday was the 12 Aug and still no contact was made with me, can you provide me with the details where to send your device seeing that refuse to communicate with me, I will disconnect the service myself by retuning your device.
804 replies
Review Distribution
5 Star
7 (41.1764705882353%)
4 Star
0 (0%)
3 Star
2 (11.764705882352942%)
2 Star
1 (5.882352941176471%)
1 Star
7 (41.1764705882353%)