KS
Keisha S
Active since Oct 2020
10
Reviews
0
Industries
Reviews
10 reviews1 month ago
Poor service
I have attempted to call Sanlam line : 0860997771, got through to an agent, gave her my contact details but she never called me back. I requested a settlement letter last week. Immense difficulty with this request.
2 replies
2 months ago
Amazing service
Amazing and swift experience from Reece Roberts- branch manager at Vodacom V&A waterfront. Would recomemnd 10/10
2 replies
2 months ago
Fluctuating debit orders!!!!
They’ve not been debiting consistently , it’s been fluctuating each month and every time. Every time I reach out to support services, no response
0 replies
2 months ago
Hair in chicken wing
Visited rocomommas westgate today. Had a takeaway of wings and fries. When I opened my wings- I found a long string of hair embedded in one of the chicken wings. This is absolutely unsanitary.
0 replies
3 months ago
Sanlam customer service
I am writing to express my dissatisfaction with the service I have received from Sanlam Investment Services. I submitted an application to withdraw funds from my tax-free savings account on 6 March 2026. Unfortunately, I did not receive any correspondence thereafter to confirm receipt of my application or to advise whether any additional documentation was required. On 17 March 2026, I contacted your department to follow up. During this call, I was initially informed that no application had been received. However, upon further investigation, the agent located my email in an alternative folder where it had been overlooked. Following this, I promptly resubmitted my application as advised. As a result of this oversight, my request has now been delayed unnecessarily, estimated completion date: 1 April, despite being submitted timeously earlier in the month. This experience has been extremely frustrating and reflects poorly on the level of customer service provided. I would appreciate your urgent attention to this matter and feedback on the status of my application.
3 replies
19 months ago
Wrong item delivered
HIGHLY disappointed in this service. I ordered a dress for a wedding, and the WRONG item was delivered. Now I do not have a wedding outfit. This is unacceptable. I’m also not getting my delivery fee money refunded. This is disgusting service, DO BETTER
0 replies
35 months ago
Worst experience ever
This is the worst app ever to be used. I’ve tried countless times to contact them, but to no avail, their toll free number also “does not exist” and they do not answer their WhatsApp’s either. Disgusting service
0 replies
43 months ago
Efficient service delivery
Very good customer service. Fast and efficient replies via email and phone calls.
1 reply
45 months ago
Wrong item received , incorrect packaging
I placed an online order via TFG (the Fix) and collected my parcel today. Upon opening it, I received the incorrect item, and instead of receiving a dress I received a men’s joggers. I was anticipating on wearing the dress for an event taking place this week, but to my disappointment I received a men’s joggers. This is unacceptable and disappointing.
1 reply
68 months ago
Amazing service
Amazing service with regards to my paypal query. The consultant was extremely helpful!
1 reply
Review Distribution
5 Star
3 (30%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (70%)