PJ
Peter J
Active since Oct 2020
16
Reviews
0
Industries
Reviews
16 reviews4 months ago
Great customer experience with WeFix trading in my phone, up until I hadn't received any communication from them regarding the delivery back to me of my phone (I had rejected the trade in offer)
Great customer experience with WeFix trading in my phone, up until I hadn't received any communication from them regarding the delivery back to me of my phone (I had rejected the trade in offer). I was patient and waited for 7 working days before reaching out to enquire, only after reaching out had WeFix shipped my device without an apology and without an explanation. They can do better1 reply
13 months ago
I absolutely love TCG!!!! Never been disappointed
I absolutely love TCG!!!! Never been disappointed. The tracking actually works and you know exactly what is happening with your parcel. I wish every ecom site used TCG honestly. Please keep it up, I love using your service.0 replies
24 months ago
Wow! Simply amazing, every aspect of the process
Wow! Simply amazing, every aspect of the process. Huge weight off of my shoulders0 replies
24 months ago
Want to get rid of their system ASAP
Bad customer service. Their credit wallet system sucks! It can't handle duplicate payments and we are told we'll be fined if we make more than one purchase in a day. I want to be rid of this company and will now start the process of getting their system out of my unit.2 replies
37 months ago
Virgin Active is setting the standard. Try them out.
A month ago I had serious problems with the new app. These were most likely teething issues and I’m happy to say that the issues are a thing of the past for me! I noticed that you’ve sorted out the scanner at my gym too. Really happy with the free smoothies for working out more than twice a week, as it keeps me motivated. I think this is a great thing you are doing and for that I’ll give you 5 stars! I must warn others though that sometimes there can be billing issues, my girlfriend experienced this. But as a gym in South Africa besides the admin, it’s fantastic!0 replies
37 months ago
No invoice and debited full amount without credit being added. Call center all saying different things.
I really wanted to give RSAWEB a good review, however there were major billing issues: I had been given a code for 500 credit and entered this upon purchase. It doesn't say anywhere when this will kick in. Spoke to so many people at their call center chatbot and all had different responses. The one lady said twice that I wouldn't be billed on the first. She confirmed this more than once. The first comes and I get billed without the 500 credit kicking in. Still have not received any invoice through their app and nothing via email. Call center is unable to help me either. All varying responses. I knew that the debit order system would give me grey hairs and it is. RSAWEB fix your processes. They simply can't agree on when I will be billed and how much I'll be billed. - FRUSTRATING3 replies
39 months ago
Thanks Discovery
Discovery sorted out my complaint super fast. I am very grateful for that. thanks!1 reply
39 months ago
Why is closing my account so difficult
PLEASE JUST CLOSE MY ACCOUNT OR DOWNGRADE IT. It has been weeks if not months and after countless "I'm putting your request through" my account is still not closed. Absolutely pathetic, as I'm still expected to pay my bank fee when I haven't been using my FNB account for months now. You claim to be one of the best banks, but your processes for simple things are not so smooth.1 reply
39 months ago
Amazing service and smooth onboarding
Wow! I recieved amazing service from the branch in Tableview today. Decided to move my banking over to ABSA because I have a home loan with them and want to build a solid relationship for my next home loan. Sign up was smooth and I love the fact that the rewards program is free and not complicated at all. Thanks Absa!1 reply
Review Distribution
5 Star
7 (43.8%)
4 Star
1 (6.3%)
3 Star
0 (0%)
2 Star
1 (6.3%)
1 Star
7 (43.8%)