Active since Jul 2009
So bad. Received their quote on 7th June 2023, accepted and paid the deposit. They told us 7-8 days before delivery. Did a follow-up on 21st June. Got feedback that they are out of town because of unforeseen circumstances. NOTHING. Not a single word. Not being kept updated. Now 12th July - more than a month after paying. NOTHING. Stay away.
After spending R80k on a spa - have been begging for 4 working days for them to make an appointment with me to have a technical problem fixed. They keep promising tomorrow, tomorrow, tomorrow.... still waiting. Their service when selling me the unit was amazing - but once you have purchased they leave you on your own. A pity since their spa's are amazing - but unfortunately they offer no Aftersales service.....
What a horrible business to deal with. They insist on 100% payment up front. Then keeps on promising delivery - promise after promise. AGAIN today they cannot delivery, delayed by another week. Stay far far away - first and last time we will ever support this business.
My word… never pay what you dont have yet with this guy. Promise after promise. Excuse after excuse…. But you dont get what he promised…. Stay away!
1 month after paying for our material in full nothing has happened. Lots of promises from Dave Gunning - but none of those promises are met. Stay far FAR away.
Started off really well. Had some issues during construction but they sent in a new team and all good from there. My pool was completed on 24th May without being able to hold water. Now 20th June (almost 1 month later) still not fixed. Still leaks. Every time I must refill the pool at my own cost. Last time they did a cheap fix job - I now sit with a combination of pool grout and silicone on my pool tiles (of different colours). They would have come today to fix - nobody showed. No call, nothing. I cannot recommend them unfortunately. Should have listened to the bad reviews.
Such bad service - and I am trying to join their network as a new customer! Their call centre doesnt answer. Then logged a query on their website - ref 5618090. Nonkululeko Malambo instructs me to phone 083 123 3667 - after spending my money to phone this number they tell me they cannot assist with my query - I need to do this in-store. MTN staff doesnt know what they are doing! HOW do they get new customers!???
Brilliant experience. From Albert that did the initial site visit to the team (that arrived on time) that did the packing and actual move. Fast and efficient and professional.
WHAT an attitude from a business owner. Went onto their website for a quote. Advertises this wonderful new system, "No appointment needed".... "first of it's kind in the world and is surprisingly accurate" (note the grammar error). Submitted my pool dimensions and photo's, received the quote with the deposit requirements. Not a word 2 days later. Asked for my money back. Now Ryan Nesbitt is saying I never contacted him and decided to pay the deposit - he will refund with an admin fee deducted since I did not contact them and why must they incur the admin fee? Wow......
Heard so many great things about this Dealership. Am currently a Ford owner - but had such bad service until now. Thought I would give the Brand one more try. They advertised an Everest 2.2 TDCi XLS. Went to the Dealership from Pta North yesterday. The Sales Exec had NO idea what I was talking about. Eventually got the feedback that they are still waiting for the stock. This after we had to ask to be served. Really sad - but confirmed that I am done with the Brand. Went to Toyota across the street where I got excellent service.
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