BD
Barend D
Active since Jul 2009
20
Reviews
0
Industries
Reviews
20 reviews13 months ago
Every customer for themselves
We were ignored at the butcher shop, despite being there first. The butchers served everyone around us, even those who arrived after us. There seems to be no clear system in place—it's every customer for themselves. If they don't seem to like you, you're left waiting while others are prioritized. The management doesn't seem to care about the people anymore.
0 replies
23 months ago
Change my Contract without my consent or knowledge
my contract was changed without ANY notifications or contact form Rain. I looked in my email to see if there was ANY email from rain, but I could not find it at all. I tried to phone them but no one will pick up the phones. How can they just change your contract without your consent or knowledge? This cant be a good for business, or fair?
106 replies
24 months ago
Shockingly Bad service and communication
My internet service provider sent me 2 SIM cards that needed to be delivered. They had to be delivered to me in person. However, I couldn't take delivery as I drive around from client to client. I phoned CCD Couriers to make arrangements for my wife to pick them up at her place of work. Myself and CCD spoke numerous times about what documents we needed to produce for my wife to take delivery. When the delivery driver came, he refused to give us the SIM cards. We explained that there was an arrangement made and that he should just phone his superiors to clarify the situation. He was arrogant and said he makes the decision and will not give the SIM cards. After my wife provided all the documents CCD Couriers asked for, including the letter I wrote giving her permission to pick up the SIM cards, I had to phone CCD Couriers and was furious about the bad service. We did what we were told we should do, and still, they did not give us the SIM cards. In the end I got the sim but it was not the effort and the whole experience was shockingly bad. The people in the call center doesn't update the delivery people notes and the delivery people think they are the boss of the company.
71 replies
34 months ago
Santam not "Good and Proper" more like "Bad and Confusing"
On June 14, 2023, I was involved in a car accident and promptly contacted my insurer, Santam, to initiate the claims process. They assigned an assessor and instructed me to visit their designated auto repair shop. Without delay, I visited the repair shop on the same day and obtained a quote, which was then sent to Santam as requested. Initially, I was assigned one assessor, but a few days later, a second assessor was added, and I sent all my photos to both assessors, despite being unsure why there were now two. This led to a total of four different assessors assigned to my claim, causing significant confusion. Nearly two weeks later, I received an email from Santam requesting a quote, which I was given only seven days to provide. Concerned, I contacted the repair shop appointed by Santam, and they assured me that they had already sent the quote to Santam. Furthermore, they informed me that they had spoken directly with Santam and confirmed that the quote had been received. Despite this confirmation, almost another week went by without any progress. Frustrated by the lack of updates, I reached out to Santam via email, seeking feedback. In response, I was assigned yet another assessor, who informed me that my claim was still in the processing stage. I pay a substantial amount for insurance with the expectation of receiving "good" and "proper" service. However, based on my experience with this claim, I find it difficult to believe that the service I received was anything close to "good" or "proper." Instead, it has been characterized by incompetence, confusion, and an overall lack of satisfactory assistance.
106 replies
47 months ago
Shocking and disrespectful at Medicross Silverton
What utterly bad and shockingly bad services. Tood a year for Medicross to say we owe them money for a consultation with a doctor. The account manager was utterly rude, while my daughter was in the room with me, and could not answer any question, like why the medical aid rejected the consultation or even when. My daughter was shocked how she treated us and is disgusting to think I have to go to this Clinic for medical help. Medicross Silverton
0 replies
49 months ago
What is going on?
Opend an late estate account for mother in law, After money was paid into the account and we paid an account, we were waiting for more money to go into the account. Just to realize that the account is blocked for no reason, after 2 months. No one called us, no one notified us NOTHING this is utter disgusting service and a waist of time cause FNB just refuse to help you over the phone... this is unfair and bad service.
74 replies
49 months ago
No Communication
Insurance company paid estate money to wrong account, after we went to Nedbank to fix the problem they said they will pay the money over to the late estate account, after a week the money was not yet paid into the account, after we enquire at bank were estate account was maid they said there was an error with the estate account, but Nedbank after we asked them what was wrong said .... they paid the money over and nothing was wrong, they could not even tell us the money was paid back to nedbank.... disgusting service... cant be bothered to help people.
0 replies
49 months ago
What a nightmare and poor and entitled company
King Price said they will pay a claim for my late mother in law car, then they paid it to my deceased mother in laws FROZEN bank account after we gave them the estate banking details. King Price did not bother to phone us to say they paid into the wrong account.and did not offer to help, as if they just disappeared from the face of the earth, and now we have to go to the banks and waist our time because they couldn't do their jobs. And it is still not fixed and they did not lift a finger to help us, they did not even phone us once. What a joke.
0 replies
49 months ago
What a Joke
Mother in law died in a car accident. I phone King Price to tell them what had happened and asked what need to happen next. About 3 to 4 times King Price called me to tell me that my mother in laws premiums are behind, and every time I said that she died in a car accident and we are busy with a claim, and we received a claim number already. Every time they wanted a document or copy my wife gave it to King Price, and still they keep on phoning me for answers, after my wife told them to contact her for information. Fast forward 2 years after we received the executor letter and opened an estates account at the bank where the money was going to be paid in. King Price twice said they only needed one more document to finalise the claim just to be told that they still need more documnets. We gave all documents ask from King Price. They said the claim was going to be paid in 4 working days. After 5 days we asked King Price when the money will be paid in, just to hear that they wrongfully paid it in to my deceased mother in laws bank account and not the estate account. After querying King Price about there error, they want US to go to my mother in laws bank and fix King Prices fault. King Price had all relevant documentation and the estate account details, and still they managed to mess it up. This is poor service, not funny in light of our loss.
296 replies
49 months ago
Dont know if I can trust for help.
Unhelpful, when asked on a group chat who to phone for noise disturbance they ignore us flat, and they did read the message, how can I relay on a security company if they dont assist you, with basic help.
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
2 (10%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
18 (90%)