TM
Theresa M
Active since Dec 2020
27
Reviews
0
Industries
Reviews
27 reviews18 months ago
PATHETIC CUSTOMER SERVICE
I have not received my Makro online order that was promised delivery on 26th October 2024. I have not received further communication as to when it will be delivered. Kindly resolve urgently. MAK7913495
590 replies
25 months ago
PATHETIC AND ********* SERVICE OLD MUTUAL
Old Mutual has not paid out our family funeral plan/cover for over 3 months. They keep stating that they are resolving the issue and escalating the issue but nothing happens. Kindly assist and resolve urgently.
371 replies
26 months ago
PATHETIC AND ********* CUSTOMER SERVICE
I am awaiting a refund of R1233 from One Stop Travel and Tours Gateway (Consultant: Leticia Davids) for an airport to hotel transfer that was paid in advance but was never fulfilled by the company. I am awaiting this refund from January 2024. Leticia has been avoiding my follow up emails. I even contacted the Head Office who noted my contact details; however, the manager Seema never contacted me back. Kindly assist urgently.
0 replies
28 months ago
ABSA Putrid Service
I app**** online for a personal loan on 27th November 2023. Up to today, I have not received any positive feedback regarding my loan application. This is the most useless bank and service that I have come across. Even the complaints department is of no assistance. Kindly resolve urgently. Case Number: C-33552732
129 replies
31 months ago
Sun International Refunds Disgusting Service
Sun International debited my credit card twice for one night booking and only wants to refund the amount in 7 to 14 working days. This is disgusting service from Sun International. It was easy for them to debit my credit card twice but it is hard for them to return the money to my credit card. The booking reference to be refunded to my credit card is EZXLPDF. Kindly assist urgently.
0 replies
34 months ago
Disappointing Service Standard Bank Insurance
Standard Bank Insurance has not resolved an urgent property/building insurance claim that was valid as stated telephonically by their employee Refilwe while today another employee stated that the claim is in the hands of internal assessors. We are being pushed from pillar to post with no resolution timelines being provided. Kindly assist. The claim number is: SHS/2023/340667
360 replies
44 months ago
Telkom Disgusting Resolution and Customer Service
Telkom has not resolved our Internet issue for over a month. They continue to close our faults without fixing the issue. We are paying for a service that we are not receiving. Kindly resolve urgently.
0 replies
44 months ago
Disgusting Customer Service - Mugg and Bean Pavillion
When we entered Mugg and Bean Pavillion today for my mothers birthday, we expected great customer service. However, we were provided with salad that had no feta, eggs that were not well done (even though we requested well done eggs) and the waiter/supervisor took the decision to provide brown bread even though we requested white bread. They did not even ask us. They had so much items out of stock and when asked about it, the supervisor was very unprofessional and even began laughing. They also did not provide a biscuit with the cappucino. We were truly disgusted by this service as we are loyal customers of M & B Pavillion. Kindly resolve urgently.
134 replies
46 months ago
Disgusting and Dishonest Service Mercedes Benz Pinetown
Our car was returned from Mercedes Benz Pinetown with a broken part (this part was never broken). Now, Mercedes Benz Pinetown does not want to resolve the issue and continues to lie that they do not have the part. This is disgusting service from such a renowned dealer who promises quality service. Kindly resolve urgently.
0 replies
49 months ago
STAY AWAY FROM WOOLWORTHS PAVILLION CAFE!
Dear Sir/Mam I was very disappointed with the service at Woolworths Cafe Pavillion today. I had ordered scones with cream and the waiter did not inform me that there was no cream. Our scones were completely cold when they were served and was also hard in certain sections of the scone. I do not expect such service from Woolworths. The tea was also cold. The manager on duty was completely unhelpful as well. Her name was Zamo. Kindly resolve urgently.
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
27 (100%)