CR
Cal R
Active since Jan 2021
11
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Reviews
11 reviews8 months ago
Refrigeratored breakfast served by Garden Court Hotel
I booked in at the Garden Court Hotel in Kimberley. Breakfast is from 06:30 and I was there at the time. The breakfast was ice cold and came it was clear that it came from the fridge. It wasn't freshly prepared. I informed the chef and the waiter. I requested the waiter to warm my food but during the time, I had no appetite. I had fruit and yoghurt and then left. I eventually developed this terrible headache at 9. I realised it was that I didn't had breakfast and had to purchase food while traveling. I noticed that the chef started putting water at the bottom of the chafing dishes or food warmers. It is a disgrace that the food was cooked, and refrigeratored. I stayed there a year ago and was also disappointed. I rely on the agency to book my accommodation but will request not to make use of the Garden Court as they have not redeemed themselves since my previous stay.
0 replies
31 months ago
Incorrect pricing and overcharging Clicks Brighton Square Kraaifontein
On the 16 Sept 23, just after 9, I was at Clicks Brighton Square, Kraaifontein. I purchased a Remington shaver that was priced at R349.00 and a Gillete Proglide at R280.00. Sipho, a staff member of clicks said the Remington shaver is better than the Gillette. At the till, Sipho rang up the shavers. The Remington scanned at R1399.00. Sipho ask the manager for an over ride as it was not the price on the shelve. The manager contacted the Store manager and then the Area Manager. She was away for a good 10 to 15 minutes without telling me anything. She returned and said both managers said she can't over ride. I asked her name and she removed her name tag. I bought the Gillette. When I arrived at home, they over charged me and I paid R320.00. I returned and she removed her name tag and I showed her that I was over charged. My complaint was not dealt with as per reference no. 957705. The store manager and the Area Manager refused to deal with my complaint adequately yet their pricing are incorrect in the store. I have evidence of the pricing and the manager removing her name tag on request of her name. The Area Manager alleged that clients placed the Remington shaver on the wrong place, yet there is a whole range of Remington shavers on the shelve. My question is how is it that Sipho said I must purchase the Remington shaver and did not correct me when he assisted me in purchasing the product. He even done a price comparison with the Clicks brand (Safe Way) shavers and he said don't purchase the one on special as the Remington is a better brand.
0 replies
39 months ago
Stale cake limnos Kuils River
Hi...i was at Limnos Kuils River on the 5/2/23 @1. The staff was extremely unpleasant and seemed angry. The waiter never greeted and brought the cake, coffee and tea without saying anything. I ordered a chocalate hazelnut slice and it was extremely dry unlike when i ordered the same slice at Canal Walk on Friday that was moist and fresh. I am not happy with the service and with slice of chocalate hazelnut cake. To thi k that the cakes are baked in Kuils River one would expect the cake to be fresh and your staff to be more friendly. I am extremely disapoointed.
0 replies
43 months ago
Phone ethics
On the the 4th October 2022 at 09:34 I phined Brolink to enquire to move m policies as I am already a client but through PSG. The maner the gentleman answered the phone..."hello". No name nothing. When I asked him is that the way he answers the phone, he dropped the call. Just shows what they will do when you must claim.
133 replies
45 months ago
Unethical dealership Hyundai Roderpoort
On the 19th July 2022 to 31 July 2022 I was engaging with Brent from Hyundai Roodepoort in buying a Hyundai i30N. He gave me the registration number of the vehicle KL63KGP. He promised the vehicle was driven by the DP and was never driven hard. I went on to you tube and saw the vehicle dicing with a VW Golf 7.5. The way the vehicle was driven was that the driver really ******ed the vehicle to the bitter end. The vehicle is on the showroom floor as a demo. This is so unethical from the salesman and the dealership. What is ironic is that my deal was approved and now the dealership is not coming back to me as to the way forward. People take note of the registration number of the vehicle and go to you tudlbe and watch how the vehicle is being driven. How can they sell that vehicle as a demo?
0 replies
49 months ago
I took my car for a full vallet and polish that cost R950-00. The car was booked in at 07:20 on the 25 March 2022. I went to fetch my car at 16:15. I paid the R950-00 and when I received the keys and inspected my car the seats were not cleaned. What a HUG
Extremely BAD
0 replies
59 months ago
Poor service Kia N1 Goodwood Cape Town
On the 19th June 2021 just before 12 in the afternoon we arrived at Kia N1, Goodwood, Cape Town. We entered through a door between the new and used cars parked. A coloured female shouted from approximately 25m away Hello more than 5 times. At the same time a used car salesman spike to us. She was about 15m away when I told her that she don't shout at me as this is not a Shabeen. Furthermore I told her it is really not ethical to shout at clients interested in buying a vehicle. Another male approached me and apologized. I requested to see the manager and he said he is the manager. His excuse is that she is the top sales woman and has a vibrant attitude. He said that we should have entered through another door but all the doors opened at the dealership and there are no signs telling clients where to enter. While we were there, all that the sales parsons does was stand at the entrance where it is alleged the clients must standing and smoking in the entrance door. Does that gives her the right to shout at clients there service sucks. Kia N1 recently opened its doors and they have this poor service. This dealership doesn't even deserve a star!!!
0 replies
59 months ago
Bad Service and Service Manager that dies not live out the Barons Values...
My vehicle was booked in fir a service on the 18th June 2021. I arrived at Barons N1 City at 06:03 and was the 3rd vehicle in the queue. At 07:00, when the vehicles were booked were requested to pull into the workshop. My vehicle parked in front at the far right lane. The vehicle that stood 4th in the queue was booked in before my vehicle. I walked over to the Service Manager, Randal who was seated in the corner taking the staff temperatures. I informed him what is happening and to my surprise he told me it's a mistake. This clearly indicates that he was not prepared to address the the staff and my vehicle then booked in after the other vehicle. Since the 3 ladies (Nicole, Sharon and Nadine) that usually book in the vehicles are not at work, it's a real mess and the Service Manager is useless without those ladies. Nadine is at work but at another department. Further to my misery, I received a call to collect my vehicle after the service, there were 3 clients including myself. The lady could not assist any of the clients andbthe security guard attempted to assist. We stood there and I had to call Nadine to assist and give me the keys to my car. The car was allegedly washed but they could have just left it as it was pathetic how is was washed. The Service Manager sat in the corner with his big fat ass on a chair and means absolutely nothing to Barons N1 City in addressing client complaints. I always service my cars at Barons N1 City but that was my last. I have already unsubscribed from your email distribution to me because I want absolutely nothing to do with Barons N1 City Goodwood. Your slogan of putting customers first needs to be installed with your service manager. I will not recommend Barons N1 City to any client!!!
0 replies
63 months ago
Mweb is the worst Internet Service Provider
Mweb is the worst service provider to sign up with. I signed up on the 8th February 2021. On the 23rd February 2021 Ocutel serviced the external line to my house. On the 24th February 2021 the router was delivered. According to Mweb it is a plug and play service. I phoned Mweb on the 25th and 25th February and all you hear how busy they are. There is NO follow up call as to whether the router is working or not. To date I still cannot use my router. They have a message line which is like a robot asking you the same questions with NO solutions. Furthermore they don't contact you at all even when you leave a message. The only response you get is the robotic voice messages. They ONLY sign you up and is ONLY interested in your monthly subscription.
0 replies
64 months ago
Poor service
I was at DisChem Cape Gate on the 13 January 2021 with a prescription. The prescription was handed to the pharmacist who started the transaction on the conputer. Practically every minute another staff member would request her assistance. After the 4th time Ithat the pharmacist that was assisting me took my prescription and went to another pharmacy. There was no apology given by your pharmacist. When I phoned your action line the service was even worst. I eventually spoke to a consultant who promised that I will be contacted but to date nothing. What I can say is that Dis Chen is more interested in making money than in the wellbeing of the client's. The reason why people go to a pharmacy is because they need medical supplies for your health but not the way your pharmacist treated me at Dis Chem Cape Gate.
0 replies
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1 Star
11 (100%)