LM
Lebo M
Active since Jan 2021
15
Reviews
0
Industries
Reviews
15 reviews13 months ago
Dont Trust Wondercoat
In 2022 I contacted wondercoat. Rob Long came and inspected the property and told me would come and fix the paint that needed to be done but never came. Last year in 2024 he now tells me of cracks, damps and water proofing that must first be fixed and gave me a R65000 quote. He does not keep the 10 year warranty policy. Had he had came in 2022 the damage would not have doubled. Dont Trust this company people.
53 replies
29 months ago
Essops Furniture Disappoints me after 20 years of loyalty
I bought demo couches last year. The sales person Bheki/Mershack promised to have them resprayed for me. The couches were kept with them for almost 4 months while they were trying to have them resprayed. It's almost a year later with these couches and certain parts are sprayed and certain part are not. The couches were collected with a missing pillow which was later made for me in a different cream colour and the couches are white. The guys doing the spraying would come 1 week to spray 1 couch, then their machine would break, or it would be their fast, Diwali, car broke down, loadshedding, or it's the rain. It's just been excuses after excuses. In April I requested for management details and was told he can't provide me with those details. I'm now in talks with Shamina who's referred their matter to customer service and to date have not called me. I called the customer service yesterday but could not be assisted yesterday as I didn't know the name of the couches I had complained about and I went back to Shamina to inform her that customer service could not assist without the name of the couches. Shamina contacted their customer service and I then received a call from a guy asking to come and respray the couches. I had informed Shamima and Bheki to collect these couches and I was not enjoying them due to bad service I received. It's embarrassing to have these couches in my house and claim they are new when they are 2 colours. I was Previously patient as I loved the couches and trusted that they would sort the colour out. My patience with The company has ran out and my love for the couches has died. I've been buying furniture from them in the last 20 years and I'm disappointed by the service and will never purchase from them ever again. Since last month I have been requesting a refund or new couches and have also requested CEO's details in order to take it up further as everyone seems to be failing in order to resolve these.
129 replies
39 months ago
Bad Service by FNB and Hollard
I took my Building insurance with FNB which happens to be the broker and Hollard is the underwriter. I made a claim in Nov 2022 for leakage from my sons bathroom which seeps through the balcony slab into the garage. The Accessor’s findings were inconsistent as they said there was no cover for waste damage and only on the 3rd camera detection the findings were an incorrect pipe installation. My problem with their findings is that upon inception of my policy FNB advised me that all claims on the building structure were covered. The insurance did not inspect the pipes nor request a plumbing certificate or a COC form myself. It is only now on claim stage when the decline the claim to repair the pipes and inform me of incorrect pipe installation. My issue is how could I have known of the alleged incorrect installation of pipes and why didn’t the insurance and the bank inspect my property prior to debiting my account. Why did the bank say to me everything regarding the structure of my home is covered. FNB and the Hollard must pride answers to my questions raised above. I want the insurance to repair the pipes and damage period.
56 replies
42 months ago
Accused of stealing and Searches at this branch. Manager did nothing about it. Searched by Takalani security
I complaint about a friend and I being searched at this store and Woolworths to date has not responded
0 replies
43 months ago
Honeydew Village accused us of theft and No compensation for false accusations.
On the 3rd of October 2022 at Woolworths Honeydew Village, a security guard by the name Nokuthula Buthelezi (security under Takalani Nokuthula Buthelezi accused my sister of theft. Asked her where she was hiding the mayonnaise. We are so shocked by the false accusations and reported the matter to the Manager Basil who to date has done nothing about the matter. He said he will investigate and get back to us but no call has been received. The shame and embarrassment remains with us and Woolworths and staff failed us. Will never buy there again.
0 replies
44 months ago
Worst Service
I received my one card at Northgate branch after in que for over an hour. My digital platforms were still blocked and I couldn’t use any internet or my app. I called in on Monday they fixed the digital platforms but all my beneficiaries are deleted. Was on hold for an hour trying to my beneficiary reinstated. They’ve been putting my call from 1 dept to the next until I gave up calling. Sent an an email to Bila Gordon at digital banking and he has not responded. It’s month end and I need to make payments.
74 replies
44 months ago
Worst Service Ever.
Vodacom has not contacted me to discuss network coverage at 487 Boundary Road. North riding . Randburg. Roodepoort. I provided all information they requested on email but no update from them. I called their call centre last Friday for same issue and still no progress.
74 replies
44 months ago
BAD Service
There were unknown transactions on my cheque and market link accounts. 1 transaction was refunded R120 yesterday. The 3x Uber transactions on my market link account are still not refunded. No notification and reason for no refund.
74 replies
45 months ago
Bad Service
Bad service. My car was written off in July. They still debit my account as Katlego Masasanya said they will refund. I’ve been following up on my refund and also informed them to cancel debit order in July. No refund made and still no feedback on my refund a month later. I don’t know why they still debit an account on a written off vehicle only to refund and they fail to refund.
134 replies
45 months ago
No network in Boundary Road, North riding.
No network coverage in my area. This automation does not work. Just ask the same question for pop is over and over until you give up and you get an acknowledgment receipt of your message and it ends there. I have called. Sent email on customer service.
402 replies
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1 Star
15 (100%)