TM
Tee M
Active since Jan 2021
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
My car’s windscreen cracked whilst servicing my car with Nissan Randburg and no Accountability was taken by the dealership.
Took my car for service at Nissan Randburg on Saturday 7th February 2025. My car’s windscreen had a very minor chip which I got on my way to the Service centre due to small stones hitting the car from the N3 Northbound Roadworks. As I was meant to be at the Nissan Randburg Service Centre by 8am that day, I didn’t have time to attend to the chip before that and was planning to attend to it as soon as I was done with the service. Whilst servicing the car, it seems like something they were doing triggered the crack but nothing was said to me as soon as that happened or even after when I was given the car keys to go collect the car where it was parked after service. I had to find out myself when I got to the car and when I questioned them about it they became defensive and didn’t want to take accountability for their part (the windscreen cracking whilst in their possession and them not saying anything about it). During this incident I’ve been dealing to two ladies called Lesego Moanakwena and Chantelle Heyns who were never willing to take accountability and sort out the issue. Chantelle was showing a low-level form of ************, pounding the table whilst speaking to us and avoiding some of our questions and points during the conversation. We further asked for pictures that should’ve been taken before and after the car was serviced and they didn’t have those. We asked for footage of the car whilst it was being serviced, she (Chantelle) refused to show us or provide us with those. Chantelle also kept on emphasising that we should do whatever we want regarding this matter as she refuses to help in any way. She further stated (more than once) that we can even lodge a complaint with the Motor Industry Ombudsman. Very poor customer service from this dealership and will never recommend it to anyone. Clearly once you’ve bought the car, they don’t really care about you as a client thereafter.
56 replies
12 months ago
MTN - Bad Service Provider
I’ve been with MTN for years now but they just keep disappointing me. Today I called their customer care line and kept on being transferred to another person. I probably spoke to about 6 people and still did not get any help! Their premiums keep going up without valid or clear reasons. I regret upgrading (taking up another contract) with them after finishing the one I had with them before. Being a loyal customer clearly means nothing to them! MTN is a horrible service provider honestly.
0 replies
37 months ago
Great service from t...
Great service from the Sales and Service consultants
53 replies
40 months ago
Poor Rain Network Service
Rain Network Provider is soo unreliable and unhelpful. I've been calling about the same issue from the beginning of December but still no help. Instead they'll do temp fix and then a few moments later it's back to having no Network. Worse part it that it seems like they don't even know how to fix the Network issue I'm having but they won't say it, they always tell me about escalating the issue instead. While paying for their services and the network I don't have most of the time, I've to always buy data on the side since I cannot rely on Rain anymore. I'm so fed up with this. I need a new and reliable network/wifi service provider.
1644 replies
41 months ago
LIVE EASY 20 ANDERSON STREET - BAD MANAGEMENT & BAD SERVICE
LIVE EASY 20 ANDERSON STREET JOHANNESBURG HAS TERRIBLE MANAGEMENT. THE MANAGER CALLED "MARTIN" DOES NOT CARE AT ALL ABOUT TENANTS AND ISSUES THEY BRING TO HIS ATTENTION. HE NOT FRIENDLY AND WELCOMING AT ALL AND HE IS RUDE! THERE ARE PEOPLE WHO WERE STUCK IN THE LIFT FOR ALMOST FIVE HOURS IN THIS BUILDING AND NOTHING WAS DONE ABOUT IT BY MANAGEMENT, HE DIDN'T EVEN BOTHER TO COME SEE THE SITUATION, INSTEAD WHEN HE WAS BEING CALLED, HE KEPT SAYING HE'S CALLING FOR HELP AND ALSO SAID ISSUES OUTSIDE OF HIS WORKING HOURS DON'T CONCERN HIM. ONE MONTH IN AND WE'RE ALREADY REGRETING MOVING INTO THIS PLACE. THIS APARTMENT HAS TOO MANY ISSUES AND BAD MANAGEMENT. SADLY NOTHING IS EVER DONE ABOUT THIS MANAGEMENT AND HE IS CONFIDENT THAT NOTHING WILL EVER BE DONE TO HIM AS A BAD MANAGER. AVOID MOVING INTO THIS APARTMENT IF YOU WANT PEACE AND COMFORT.
0 replies
56 months ago
Afhco's customer services are the worst!
I have sent 2 emails to afhcocustomerservices enquiring about our monthly statements and the levy charges on them. The second email I sent months after the first one, as a follow up request email as the first one was never responded to. Both of them still have not been responded to and it seems they never will be. Now, this is disgusting customer service honestly. Our statements always have charges that we do not know where they come from (e.g. "Electricity recovery" whereas we use prepaid electricity and never run out of it), so these charges are there every month and we don't even understand what they are about/for. So the emails I've been sending were just requesting for one of their consultants to explain all the charges in the statement for us... But no response. I'm seriously fed up with this now because for all I know we're being ripped off with charges we not even liable for. It's Covid time and visiting their offices is a nightmare, but I guess I might just have to do that in order for me to get the answers that I need. Truly disappointed by Afhco's services. Also the current Manager of the Stuttafords building is the worst! I've beeeeen telling him about an issue in my room that is caused by rain but no one has ever came to fix that, I've even given up asking/telling him about it.
0 replies
63 months ago
Carlton Centre Manager and staff
McDonald's Carlton Centre, Johannesburg has the worst service!! From they way the speak to customers to the service they provide. Even the manager herself (the old African lady, who also worked at McDonald's small street) is very rude and loud. She (the manager) even makes fun of the customers' complaints and laughs with her staff about it while the customers are there. I am very unhappy with the service I received there, and I was not the only one complaining. If it wasn't for the kids I wouldn't have even had their food and went elsewhere.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)