Collin F

Active since Mar 2021

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Reviews

12 reviews

3 months ago

Deactivated App, No Assistance from standard bank.

My bank app has been deactivated, I re-download the app thinking it's gonna work. Currently I am out of the continent offs**** in the middle of the sea. The only option available to me to be able to contact the bank is a telephone call, that's expensive where I am. I am unable to send money home. When I sent an email to the help desk I'm told that I will receive assistance in the next 24 hours. I do not have 24 hours as I have urgent matters that needs my attention at home. I really regret using Standard Bank.

5 replies

John Dory's Fish

5 months ago

Part of the order is so wrong.

In my order order I had some calamari, didn't get it just a bunch of 3 boxes of salads, way off from what I ordered. I am so disappointed but it's OK.

0 replies

Cipc

8 months ago

CIPC to update customers about company registration via email.

Recently I tried to register my company, I do not know how long the process is going to take place. I have not received any updates via email. When I login on CIPC page, the update dates reflect 2024 while I started the process of registration in November 2025. Please I need help about the status of my company registration.

0 replies

Capitec Bank

8 months ago

Capitec Has *****.

I sent money (R300) to my fiancé Capitec Account so that she can buy sanitary pads. Old Mutual teamed up with Capitec to take away the little that she needed. She has got nothing to do with Old Mutual. This is *****, happening between Capitec and Old Mutual. It is so damn difficult to even receive help from Capitec or Old Mutual when she calls. How the hell do you approve a document without an ID, fingerprints, proof of address and a Person's Presence? Capitec people, we need that money, activate Dispute option on Yanga Mseleni's banking app.

4 replies

Old Mutual

8 months ago

***** BY OLD MUTUAL

I sent money (R300) to my fiancé Capitec Account so that she can buy sanitary pads. Old Mutual teamed up with Capitec to take away the little that she needed. She has got nothing to do with Old Mutual. This is *****, happening between Capitec and Old Mutual. It is so damn difficult to even receive help from Old Mutual when she calls. How the hell do you approve a document without an ID, fingerprints, proof of address and a Person's Presence? Old Mutual people, no matter how small that money is, RETURN IT.

3 replies

MTN South Africa

43 months ago

MTN is useless when it comes to communicating with customers.

I have been in and out of the country, I would be out of the continent for 2 to 3 months. When I tried to use my mtn mobile number, a "Not registered on network" was on my screen on each an every time I tried to use my number. I went to Hemmingways mall in East London to seek for assistance, that was after I tried the 135 call centre number for the whole day, that number is useless. They couldn't and also they were puzzled. The cellphone number is still active but the number on the sim card itself is deactivated. To me it meant that the number has not been taken yet. A request was sent but still nothing is happening. I am using the same mobile number for my WhatsApp, for work communication, the same number I've got an ewallet money on and without my cellphone number my money is gone. Why is mtn not communicating with customers when they are about to close/ take away the number? Why is mtn not informing customers that there is an option that can be taken when going abroad? I only found out about some "rules" when I went to their branch. MTN is failing us big time, all they are good at is to bombard us with adverti*****ts, and lots of unnecessary nonsense to the information we need to understand how the products we have work. I have been a loyal customer for quite a while, with two sim cards.But its okay they can take the number and give it to someone else with my ewallet money included.

0 replies

DStv (MultiChoice)

51 months ago

Multichoice is the worst!

Last month I had a problem with my Explorer, a lot of channels had an error. I phoned multichoice call centre where I was advised to take my decoder to the nearest branch, and I did. They checked it and told me that my decoder is faulty and I have to buy a new one and I did, the price was R699. I went home with high hopes, I experienced the same thing with the same channels that were showing error. I phoned a call centre where I was advised to call a technician. The call out is R350. Only to find out that my old decoder doesn't have a problem and it's 100% working, it's only the LNB, another R350. Thanks to multichoice. If they had someone who is technical minded this wouldn't have happened. Everything about multichoice is going south, programmes is nothing but thrash. Repetition of old thrash.

1 reply

Auto & General

51 months ago

A & G Exceeding Expectations!

I've decided to take a minute and share a complement about auto and general. I'm only a month old but I'm already impressed. When I phoned them on the 27 May 2022, they were quick to answer the phone and sorted a small issue that I had. A big shout out to Garrick Rose, he's friendly and he thinks on his feet and is an outstanding problem solver, keep up the good work. You'll definitely get your 5th star when I turn one with A&G. "That's why I'm insured with Auto & General."

1 reply

Vodacom

65 months ago

Vodacom Crime

I bought R29 airtime, and it only lasted 3 minutes. This is not right, daylight robbery.

2 replies

Telkom

65 months ago

Old / Unused Telkom Structure in my Yard.

There's an ol Telkom structure that on a property that I bought last year. Currently not in use. I've been trying to contact Telkom for quite a while with no success, even the previous owner complained about it. It is just a small clay bricks housing, at some point I wanted to knock it off but decided not, just avoiding being arrested for nothing. Please Telkom, remove it for me asap I've got building plans coming up.

0 replies

Review Distribution

5 Star

1 (8.3%)

4 Star

1 (8.3%)

3 Star

1 (8.3%)

2 Star

0 (0%)

1 Star

9 (75%)

Collin F

Reviews

Deactivated App, No Assistance from standard bank.

Part of the order is so wrong.

CIPC to update customers about company registration via email.

Capitec Has *****.

***** BY OLD MUTUAL

MTN is useless when it comes to communicating with customers.

Multichoice is the worst!

A & G Exceeding Expectations!

Vodacom Crime

Old / Unused Telkom Structure in my Yard.

Review Distribution

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