Active since Mar 2021
James was really helpful in making sure that I got my premium down
My TV is still within warranty but Makro does not want to assist. I have called the contact center several times and I am either transferred or the agents just drop the call. What is the use of having a warranty if you make it difficult when your unreliable products fail.
I would not recommend this Barlow Park to my worst enemy. The place in general is noisy and the controls to manage noise are not working. Last night feedback from the security officers was that the tenant refuses to keep it down because they were told to keep it down after 10pm. This basically means you will be at the mercy of tenants everyday until 10pm. Everyone and their mother has sound bars big and loud enough to entertain the whole estate and your walls will casually vibrate and there is not a thing anyone is willing to do. Forget peace of mind, forget afternoon naps.
Dealing with Barlow Park and their agents has been frustrating. I have paid my lease application fee and deposit and I have not been allocated a unit yet. It is not clear which units are available as the story changes every time i follow up. I need to move in 1st of Feb 2024 and no one has confirmed. I have been to the site twice already as no one is helping me virtually. Looks like staying here will be a nightmare
I bought a Couch, Bed and Patio Furniture From House and Home on the 12th of October 2023. Less than 2 months the stitching on my couch has become undone and the white cotton wool ***** inside the couch have become undone. The couch is squeaky and the pillows stitching on the pillows have also become loose. I am extremely dissatisfied by the quality of this very expensive couch I might add. For a trusted furniture store, the quality is extremely poor and i would not recommend anyone to buy anything from this store.
I would suggest never buying from these people. they will take your money, sit on it for months and not bother making your couch. they will then threaten you that the quality of the couch will be compromised
I will never ever do business with this excuse of a business. I made full payment immediately on the 20th of May and was promised the moon and the stars. Delivery date kept on changing without any valid reasons. The date is the 20th of June now and I still do not have a couch. I regret buying from them with everything in me. The manager and everyone is so nonchalant and inconsiderate. They want to deliver on the 26th of June and I am certain, even that day will be moved out further
Keletso helped speed up the process with my faulty couches and even though UFO Marlboro wanted to charge me R2k for usage, Keletso intervened and ensured I received my full refund. Thank you Keletso, I really appreciate it
This is a shoutout to Makro for acknowledging the washing machine they supp**** me with was faulty and letting me return it to chose an entirely different washing machine. I will continue shopping at Makro going forward
The couches I received from UFO are very bad quality. I returned the first set of couches within 4 months of purchase because they made squeaky sounds due a problem with the *****s or joints. They gave me new couches and within 6 months of the new couches, they made the same squeaky sounds. My warranty is 3 years and they are not fixing the issue of their squeaky couches. My couch on the store floor makes the same noise and these are clearly poorly made.
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