Active since Mar 2021
I would like to applaud Andre @ Algoa Toyota for doing all he could to help us. On my way to a camping trip I experienced some issues with my car. My Land Cruiser 200 would not shift past 4th gear. Popped in to Algoa Toyota for advice but technicians don’t work Saturdays but they called the standby technician (Andre) out for me. He plugged in and ran some tests and there were no fault codes. He kept checking and eventually i was assured that gearbox wasn’t low on oil and the diagnosis was not clear. The problem was intermittent. A kind friend offered to lend me his Land Cruiser so that we could continue our trip but i was confident enough to push on in my Land Cruiser and deal with any further issues. Still need to do some fault finding. Andre really searched to diagnose an issue and phoned workshop manager for advice. He really did Algoa Toyota proud all advice and computer diagnostics were done at no charge. That’s building the Toyota family brand. It was refreshing to be genuinely treated as a friend in need and not as just another opportunity to make a few bucks. All the while all 12 in our party were told to help themselves at the coffee bar even though some were driving a Ford. Keep it up, it builds confidence in the fact that the large dealer network will try just as hard should i ever need them when far from home again.
Ordered Saturday delivered Tuesday, a 1000 km away small town. Awesome service thought I would have to wait a week or more
Awesome service Reserved a vehicle researched and found that the timing belt service was due. The happily did service and paid for it and delivered before expected time. Super happy. Arno was very interested in us that we got the best as promised
I recently replaced my camping fridge with a new national luna fridge freezer. Was immediately impressed with low battery consumption and silent operation. But then suddenly the 220 volt cycle would not kick in. Not having a service agent nearby I thought this was going to be a long and tedious warranty claim. Phoned national luna on Tuesday and was helped by Kobus. Immediately diagnosed the issue and send swap out Electrical parts by courier and I had the fridge running by Friday. Awesome service No worries about warranty if I open the fridge and do it myself just practical and helpful. Thanks guys love the product and service back up
Super helpful sales team, they made sure vehicle was roadworthy, replaced missing wheel spanner and paid licence and transfered into my name, deal done in 3 days
Usually a little worried about giving money online to a company i don't know, but there was no need to be concerned, super fast delivery even to our remote location
At the beginning of November I called Bergen's Appliance Repairs & Spares Randpark Ridge to repair an oven for my tennants, after checking it out they said it needed a new thermostat, and controller knob, removed oven and took to their shop to effect repairs, had to pay for call out and service, returned 22 Nov, and it was worse only getting Luke warm, removed it again to their workshop then they said it needed another switch, returned 15 December, not working at all, 17 December we messaged and asked for resolution to problem suggesting they remove replaced parts and refund us we would forfeit the call out, as it appeared irreparable, no reply, I called the owner and she said she would reply to message but was waiting for some other unattainable switch, 25 December I called again, her reply was whatsapp 'I'll call you right back.' Still waiting for the call, so far my Tennants and I have waited 3 months, that is uselessly poor service, they obviously have no experience and don't know how to repair appliances. And of course I had to pay before they would return the oven, I must simply assume the job is complete working perfectly Don't pretend you can do the job, if it's irrepairable , save me the time and money and your reputation Never use Bergens Randpark Ridge they cannot effect appliance repair, but are happy to rob you of your money while claiming it's all fixed. BERGENS APPLIANCE DESPAIR
good quality, quick delivery and excellent service
Much cheaper than local, much better quality than expected, much faster delivery than estimated. Hazel free long distance order, excellent work thanks.
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