Active since Sep 2009
I think the call center agent was amazing. However there is no real updates sent, leaving you wondering where things are in the process. Would be great to get updates on the process.
Absolutely atrocious. Unpredictable slow connection. But the charge monthly is consistent and regular. It would be cool if we could pay like they provide the service. We could also blame banks like they blame frogfoot. Useless try another isp
Amazing dealership. Staff are great and dealership principal is responsive and committed. Had an issue with my car, and this was handled by Lappies. If you go to this dealership and want exceptional service, Lappies is who to ask for. Thanks Lappies you know how to make a customer feel valued and taken care of.
Trying to get a new service provider to install a Vumatel line - RSA Web. But Vumatel insists that we have another line on somes sort of enquiry. We do not and they wont release the line to RSA Web. Now we is a circular reference.
I have been trying to cancel my account for the last 4 month now. Automated responses, emails from individuals etc. - no joy. They just wont cancel - even though I authorised the cancellation fee. Got to another tracking company - these guys cant find the cancel button....
Xander from their Sandton branch was just amazing. He walked me into their premises from the ba*****t. Patient and sincere all the time I was there. Prices offered were fair. Definitely visit them.
What an amazing experience. I pshyced myself up to have to and fro calls and mails. But these guys did exactly what they promised to do when the sold me the plan. Nadine Greyling was effecient.
Not sure these guys will get any better. Please don't set your kids up to go here. Please don't because all you will do is ruin their university experience. This entity is absolutely useless. How are they grooming young adults when they are so backward? Lecturers are just as bad as the entity. Stay away!!!
Hard to get hold of and even harder to use self help portal. Just receive emails saying they will call you but they never do.
This organisation is in the dark ages. They can't get a debit order triggered. They can't give students marks. They can't communicate. They move all admin to you.
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