DM
Derick M
Active since Jun 2021
16
Reviews
0
Industries
Reviews
16 reviews4 months ago
2 pot withdrawal declined
I have been trying to place a two pot withdrawal since last week and i am not happy with how all of a sudden there is glitches and reasons not to place a withdrawal. Firstly, i wasn't even able to view my portfolio and a tech query was logged and resolved. After that i tried again to place a withdrawal on the website and an error saying my personal details are missing so i cannot place a withdrawal. I queried this and it was resolved that there is no personal details missing and this was escalated again to help desk. Today a lady by the name Chamese Gani responds to my query and says that they need a south African ID because i have a foreign passport on record? How is this reason even valid? when i created this portfolio why did they accept a foreign passport in the first place? this is the highest level of ************** and i will not rest till justice is served by the ombuds!!
53 replies
11 months ago
The best in the industry
Very good quality pictures and fast delivery time! Love their work and products!
0 replies
23 months ago
Unhappy client!!
I bought the polaroid watch at dischem sea point under the impression that it works almost like an apple watch though not exactly the same. The back of the watch says water resistant and there is a swimming sport mode there. I swam with the watch thinking this is water resistant as per engraving on the back of the watch. I tried to return the watch for a refund or replacement and this was denied?! They say its water proof not resistant?! The device and the terms and conditions surely are contradicting each other and i as the customer has to suffer the consequences? Polaroid SA please do better
0 replies
23 months ago
Unhappy client!!
I bought the polaroid watch at dischem sea point under the impression that it works almost like an apple watch though not exactly the same. The back of the watch says water resistant and there is a swimming sport mode there. I swam with the watch thinking this is water resistant as per engraving on the back of the watch. I tried to return the watch for a refund or replacement and this was denied?! They say its water proof not resistant?! The device and the terms and conditions surely are contradicting each other and i as the customer has to suffer the consequences? Polaroid SA please do better!
0 replies
24 months ago
Empty promises
Good day Trust you are well. When i joined back in 2022 Dec i was told i would get a bag when they are back in stock. To date i havent received the bag and my membership has expired and now on a month to month contract. The person who signed me up has since left the gym. As a loyal member of virgin active i feel like i was short changed here. I am requesting that you look into it as i was really looking forward to a gym bag. I have two referrals but i wont refer them if all they are going to get are empty promises from me. Sent emails a week ago no response. Followed up and no response again. So customer complaints or queries dont matter Cindie Otto since u are the general managervm?
0 replies
24 months ago
Telkom contravening the popi act!!
Good day My account is in arrears by R181 rand but telkom tries to debit this amount plus my normal debit due before my normal debit order date? How does this happen and who signed for this debit order date? The arrears amount is not supposed to debit together with my instalment due end of month!! Now who is going to cover the penalty fees of this debit order that bounced?? Just because i am in arrears then i must get debited of my normal amount due before the due date??! Kind regards, Derick Mujera
0 replies
26 months ago
Paxi is a waste of money
I have been using paxi for years now with my wife but their service seems to deteriorate each time we use them. Parcels take way longer than usual to be delivered and when they are delayed there is no update??! Looking at using other service providers out there.
0 replies
29 months ago
Lee-Anne was very professional and assisted me with the questions i had regards to the platinum life policy
Lee-Anne was very professional and assisted me with the questions i had regards to the platinum life policy. She was straight to the point and gave enough detail!
73 replies
32 months ago
Why did jet move to TFG?
I have had my jet account since 2015 but till to date Jet is unable to replace my lost shopping card. My account is even paid up and its very frustrating when you are taken from pillar to post just to replace a card???!!!!
0 replies
32 months ago
Jet the worst!
I have had my jet account since 2015 but till to date Jet is unable to replace my lost shopping card. My account is even paid up and its very frustrating when you are taken from pillar to post just to replace a card???!!!!
132 replies
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3 (18.75%)
4 Star
0 (0%)
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2 Star
6 (37.5%)
1 Star
7 (43.75%)