NM
Neel M
Active since Jun 2021
13
Reviews
0
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Reviews
13 reviews2 months ago
Ongoing Food Safety Issues at Checkers Brentwood Park – Spoiled Food Sold Repeatedly
I am extremely concerned about the repeated sale of spoiled food from Checkers Brentwood Park. On Saturday, 7 February 2026, my partner and I did a grocery shop at this branch, spending almost R1100. This is the closest Checkers to us, which is why we continue shopping here, but the food quality issues have become a serious and ongoing problem. On Monday, 9 February 2026, we opened a sealed box of Smash Burgers purchased during that shop and found visible mold inside the packaging. The box had not been opened or tampered with in any way. This is not an isolated incident. In the past few months, I have had at least five bad experiences at this store. Four out of five times, we have taken home products that were already spoiled when opened, even though they were still within the best-before dates. Just two weeks ago, we had to call the store manager to assist with replacing Lancewood cheese that was already off when opened. These repeated incidents point to serious problems with food storage, refrigeration, or stock management at this branch. Selling spoiled food is a major health risk and completely unacceptable from a national retailer. I am requesting urgent intervention and a full investigation into this store’s food handling practices. Customers should not have to worry about getting sick from groceries bought at Checkers. At this point, the situation is serious enough that the Department of Health should inspect this branch to ensure food safety standards are being met. I expect a formal response and clear corrective action from Checkers regarding this matter.
0 replies
3 months ago
Complaint Regarding Incorrect Order and Poor Service – Brentwood Shopping Centre
Good day, I am writing to formally raise a complaint regarding my experience at the McDonald’s Brentwood Shopping Centre on Friday, 9 January 2026. I placed my order using the self-service POS system inside the store. The order included: A Spicy Chicken McFeast A Double Jalapeño Burger A 10-piece Nuggets Meal After waiting approximately 10 minutes, we collected the order and returned home. Once home and ready to eat, I discovered that instead of a chicken burger, I had been given a beef burger. I was extremely upset, as I do not eat beef for religious reasons, nor do I allow beef in my home. This was a serious and unacceptable error. I asked my fiancé to continue eating while I returned to the store to have the issue resolved. Upon entering the restaurant, I approached an employee who was seated in a corner and politely asked her to call the manager, as I needed to speak to someone in authority. Her response was rude, and she told me to go to the counter and ask another staff member instead. By this point, I was already frustrated, and this interaction only worsened the situation. I waited for a cashier to become available and asked her to call the manager. I then stepped aside to allow other customers to be served. Although the manager was informed that a customer was waiting to speak to him, he only came out approximately 10 minutes later. When I explained the situation, the manager appeared unsure of how to handle it and asked me what I wanted done to resolve the issue. He took the incorrect food and receipt and advised that a fresh burger would be prepared. When I received the replacement order and returned home, I discovered yet another error — instead of the spicy sauce, the burger had standard BBQ sauce, which I also do not eat and did not order. At this point, I gave the burger to my partner and opened the Double Jalapeño Burger, only to find that tomato had been added, even though this burger does not come with tomato. I am extremely upset and frustrated by this experience. I have never had an issue at this McDonald’s before, which makes this even more disappointing. The lack of attention to detail, repeated mistakes, and poor customer service on this occasion are unacceptable. Errors like these — especially involving dietary and religious restrictions — will result in customers losing trust and choosing not to return. I hope this complaint is taken seriously and addressed
0 replies
14 months ago
Dairy **** ice cream eaten and sold
Bought a Dairy **** ice cream on the 06th Feb 2025 from checkers in brentwood shopping center. I just opened the ice cream brand new unit, broke the seal and only to find out that half of the ice cream is missing. This you can clearly see that it was eaten and put back in the fridge. This is a health care issue, how can checkers sell things like this to customers. This matter needs to be taken up.
0 replies
16 months ago
No consistent feedback and help
My account was put on hold due to a standard review. My bank had contacted betway to ask them to put a hold onto my account based on a dispute with a transaction from another bank. The claim was the funds transfered to my capitec account was a *****ulent activity. The issue was then resoved and my bank had told me that my account was opened and the dispute was resolved. I contacted betway and spoken to a consultant, the consultant asked for proof. I sent the screen shot of the sms and my account letters stating that the matter was resoved. The consultant had escalated the matter and said I should contact them back in 48 hours and the matter would be resoved. I contacted them back and they said they need a letter from the bank stating the matter was resoved. I got the letter and sent it to betway. I then contacted support again and they said they need the bank to contact them . It's a new story every time and I've tried for weeks on weeks to get this matter resolved. I had rude consultant Damian that was to fast to brush me off today. Yet I've sent him proof of the previous discussion with a consultant and him speaking to the supervisor requesting the letter and that's all they need. Betway service is completely messed up as there is always new stories each time
448 replies
18 months ago
Betway account locked
Betway Account Locked for 11 days now and no one can tell me why. Only thing they saying is that it's under standard review. This is absolutely nonsense. I've called more than 3 times and have chatted to different consultants and still nothing. No time frame or what can be done to unlock the account. They just wasting time. And please don't give me that generic reply and say that you are investigating the issue and don't reply after that.
265 replies
22 months ago
Breach in contract without any agreement
I'm not happy with the level of service such a big company gives. It's true when they say the bigger the company, the less the services given. I'm am writing this regarding my MTN LTE contract. I signed up for a 500GB 10MB uncapped package in 2023. Came this year MTN decided to introduce a fair usage policy which they then reduced my line to 400GB 10MB line. This is a complete breach in my contract which none of the sales or customer service reps can help with. It's been 3 months going up and down with MTN and no one gets back to me. No one wants to help. They all quick to pass me on to this department and that department and MTN Direct which I've taken the contract with cannot even assist and is completely useless.
0 replies
23 months ago
Refuse to payout winnings and making excuses everytime.
Absolutely horrible service from betway. I've been playing there casino games and won 3 times and they just refuse to pay me out. I've spent over R400 on airtime making calls speaking to different consultants. None of them can help me. They keep saying 24 to 48 hours it will be resolved. Spoken to consultants asking for them to get there manager to call me nothing at all. This is the worst experience I've had ever. I'll never use them ever again. I will be taking all the screen shots of different chats and references numbers and posting it on social media so that everyone can see. Legal action will take place should I not get my funds by tomorrow 4th June 2024.
265 replies
25 months ago
Outstanding broker
Best broker I've traded with. No manipulation on trades. Trades can be placed without any issues . No off quotes etc. Payments are made within 48 hours or less. Depending on the bank. Been with them for 5 years and no major complaints
0 replies
25 months ago
Withdrawal not paid out.
JP markets have been sitting with my funds for more then 3 days without any explanation as to why my withdrawal has been processed on the system but not paid out. I have been speaking to a number of customer support agents and all of them have different things to say. Rest assured that your funds are safe. My funds would be safe in my bank account and not yours, I'm tried of excuses and making me wait for funds that are due to me. Please action asap. If nothing is done I will be taking legal action.
56 replies
28 months ago
IBO / Polo SA false advertising
I'm writing this review about IBO in boksburg. I am loyal customer to this company and buy items on a monthly base. On Saturday the 16th of December 2023 I walked into the IBO store in Boksburg to buy a gift for my fiancée for Christmas. She had her eye out on this bag last month so I decided to get it. Arriving at the store I walked in, went to the women's department and looked at the pink polo bag she wanted. It had a sign listed 40% off. There were a few different types and I picked the one I liked for her. There was also a polo pink wallet attached to the bag with NO price on it. I took the combo deal and proceeded to walk to the till. After ringing up the bag the cashier was looking for the price of the wallet. I said hold on. Is this not a combo deal, she said no. It was displayed together. I was very ****ed off and told them to please put a price on the wallet as to customers this looks like the price of the bag includes the wallet as it was attached with there security tags. Before leaving the store the manager was in the front and I told her please put a price on these wallets as anyone customer would recognize this as a combo deal. She agreed and I walked out mentioning to her that ill bring my partner to come see which one does she like. There were 3 different types. 2 of of the types has wallets attached to it. Please note that these bags were also on the bottom shelf and the sign was on top. On Sunday the 17th of December 2023 I had brought my partner together with another family member of ours to come have a look at other items we are looking at buying for Christmas gifts. While walking through the store my partner went to see the bags. The bag that I picked the previous day did not have the wallet attached to it however the other one did. I looked at the and still no price tag was on the wallet. We walked around and I left giving the store yet another chance to correct there mistake I needed to buy this gift so today the 19th of December I walked into the store. Looked around for a few things, had taken a Polo t-shirt for another gift and proceeded to go get the bag. Once again I saw the bag and the wallet attached together with no separate pricing on the wallet. I took the items and went to the till to pay for it. This is now the 3rd time I'm going to the store to buy the same damn bag. When scanning the items he asked his colleague next to him for the price and she had a tag laying on the counter which she passed onto him because he could not find it on the system. The cashier rang up everything and gave me a price including the wallet. I said your price is wrong please correct it. He said the wallet is separate. I called for the manager. The store manage Sophy Sereko came through and already knew who I was. I proceeded to tell her that the wallet did not have a price on it. You bundled it up with the bag. The bag had a price and the price I see it the price I am supposed to pay for according to the law of the Consumer Protection Act. She said no sir this item is sold on its own. I remember you coming in and we had put a price on it. I mentioned to her that I looked. It did not have a price. Store cameras can pick up all 3 days I was there to buy the same item. I do not buy from any other brand store I buy from IBO especially the one in boksburg. Now this isn't the first time I seen an item on the tag it one price and when I got to the counter I ended up paying a higher price. According to the CPA law that is in place. Customers see a price and thats the pricing we pay. I am utterly disappointed with this store and it's store manager as she could not resolve this matter. There loss in a loyal buying customer will indeed to onto all social media platforms to broadcast the poorly managed store and the experience that I've been through.
129 replies
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5 Star
1 (7.6923076923076925%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
12 (92.3076923076923%)