JN
Jaap N
Active since Sep 2009
16
Reviews
0
Industries
Reviews
16 reviews39 months ago
Uber is no longer safe to use
The Uber driver’s license expired and there is no way I could find to raise this issue with Uber. From recent experiences I am of the opinion that it is a risk to use Uber.
0 replies
39 months ago
UBER DRIVER HOLDING CLIENT AT RANSOM
CAPE TOWN UBER Driver accepted trip then immediately phoned to indicate he will be unable to make it in time and I must cancel the trip and find someone else. In essence was held at RANSOM because if I do not cancel , I cannot rebook and I have a flight to catch (clever scheme). This is unethical behaviour. Had to revert by calling traditional Taxi service. I want my money back and this issue escalated. Specifically to establish if this is a repeating pattern. In my view it is a RISK to use UBER.
0 replies
66 months ago
When will I get my product - Q-Photo says read "notice about the terms & conditions."
I am not new to online orders, but somehow I was made to feel like "an idiot customer". I wanted a normal simple R200 canvas print done. Every step I was trying to decode and find a clear indication on when I will get my product. Only after placement of an order at 09:30 pm I received an email with a confusing message ranging from: - up to 10 working days to manufacture - can be collected in-store from the 23rd December 2020 - will be delivered to you by 24th December 2020. I immediately request cancellation at 10 pm, and only received a rather disappointing message "I do understand your frustration regarding this, there is a notice about the terms & conditions." In the meantime, I paid a similar price, and it took 10 minutes at Pic2Art in woodlands @ 9 am the same morning – no attitude, to trouble, just excellent service. It took QP half a day to send a response and still not sure when I will get it as I am not going to read "terms & condition" for every R200 order. Tell me the price - commit to a date - I will place the order.
0 replies
68 months ago
MedXpress is tarnishing the Discovery brand and reputation
One of the most frustrating online ordering / delivery services I have encounter in recent years. Something is fundamentally wrong. Took long to respond and approve my script Script split between chronic and non chronic = I still need to revert to my traditional pharmacy Each item dealt with individually/ now receiving my 3rd delivery - very frustrating Cannot view wife’s script- need new profile for her After registering, we could not find co-payment option and process expires (only have 48hrs) Non-existent support / whatsapp support a joke. Eventually reverted to a physical visit to pharmacy to sort script. Will revert to traditional pharmacy for future scripts - one process / prompt deliver / no attitude. The MedXpress service is so shockingly poor that it raises the question if I should remain with Discovery as medical aid provider - the poor systems / processes will eventually impact the rest of the business.
0 replies
68 months ago
If you are a potential guest, please carefully re-consider your choice
Dear Legacy Hotel, Not sure if I am rating the same place as other guests! It just does not warrant anything more than 2 stars and certainly not a place I would recommend to my valued German guests. If you are a potential guest, please carefully consider your choice of this premium priced establishment - you should explore alternatives unless you self cater. The room is comfortable. It is not self catering, so the restaurant is a vital feature of our stay. At 1st glance it was not bad. However, we soon realised that this must be one of the worst restaurants we have experienced since our student years. With no alternative options and 2 days to go, the “Barcelos” fast food delivery is now probably the only viable alternative we have (I noticed their delivery bike when we entered and it now makes sense!). It was soon evident that the staff is either new or not trained and the chef probably weekend off. I hope the morning game drive and spa will counter our disappointment. Few examples: chicken bones in our chicken mayonaise lunch sandwich / dinner presentation and quality was terrible / our table was not clean and upon cleaning we were both accidentally sprayed with a strong chemical / service was non-existing and had to revert to reception to request service / the spingbok was not edible (although a bottle of Tabasco and red wine made it tolerable) / the neighbouring table with 8 guest was also very vocal on their bad experience. // Yet, I am amazed at the many 5 star reviews and rated as a 4 star establishment - this cannot be possible! As always my reviews are honest and done in good faith to provide the team an opportunity to reflect what the “legacy standard” is all about. I strongly suggest you visit your own restaurant and measure it against your own standard. “ A Legacy property is not about its bricks and mortar, the spacious rooms or fine restaurants. Visiting our world is about discovering something new, something amazing, a place where you will experience special moments to cherish for a lifetime.” Kind regards
0 replies
68 months ago
If you are a potential guest, please carefully re-consider your choice
Dear Legacy Hotel, Not sure if I am rating the same place as other guests! It just does not warrant anything more than 2 stars and certainly not a place I would recommend to my valued German guests. If you are a potential guest, please carefully consider your choice of this premium priced establishment - you should explore alternatives unless you self cater. The room is comfortable. It is not self catering, so the restaurant is a vital feature of our stay. At 1st glance it was not bad. However, we soon realised that this must be one of the worst restaurants we have experienced since our student years. With no alternative options and 2 days to go, the “Barcelos” fast food delivery is now probably the only viable alternative we have (I noticed their delivery bike when we entered and it now makes sense!). It was soon evident that the staff is either new or not trained and the chef probably weekend off. I hope the morning game drive and spa will counter our disappointment. Few examples: chicken bones in our chicken mayonaise lunch sandwich / dinner presentation and quality was terrible / our table was not clean and upon cleaning we were both accidentally sprayed with a strong chemical / service was non-existing and had to revert to reception to request service / the spingbok was not edible (although a bottle of Tabasco and red wine made it tolerable) / the neighbouring table with 8 guest was also very vocal on their bad experience. // Yet, I am amazed at the many 5 star reviews and rated as a 4 star establishment - this cannot be possible! As always my reviews are honest and done in good faith to provide the team an opportunity to reflect what the “legacy standard” is all about. I strongly suggest you visit your own restaurant and measure it against your own standard. “ A Legacy property is not about its bricks and mortar, the spacious rooms or fine restaurants. Visiting our world is about discovering something new, something amazing, a place where you will experience special moments to cherish for a lifetime.” Kind regards
0 replies
68 months ago
Motorhome Holiday - 12 day trip
Such incredible service from Dale. Always great to stumble across a company that delivers prompt, efficient, friendly and quality service. They make you feel like a valued customer. I can highly recommend Dale and his company.
0 replies
69 months ago
I have never been a fan of Checkers - this recently changed
I have never been a fan of Checkers (Parkview branch amplified my dislike ). This recently changed. We tested the 60minute home delivery service and were super impressed. With an average delivery fee of R35 and delivery time of 75minutes it fills an essential gap in the market. I was also surprised by the quality of fresh products received. I subsequently made effort to visit Checkers Olympus Pretoria and the sound of the 60 minute pickers & runners created a new exciting vibe within the Checkers branch. I would pay careful attention and nurture the 60minute team and this excellent venture.
0 replies
69 months ago
Capitec Parkview
Consistent friendly, efficient and professional service. With every visit I cannot help but walk away with a smile and a feeling of “why can there not be more companies like Capitec”. Well done to the Parkview branch.
53 replies
69 months ago
MTN beats Vodacom in terms of customer engagement and follow-up
Following my ordeal with Vodacom and terrible . non-existent engagement from them, MTN surprised me!: 1. You cannot email Vodacom / MTN has a web portal where you can log your issue and receive an email with reference number. 2. Vodacom call centre terrible / MTN average 3. Vodacom no follow up / MTN phoned me back few times to follow up 4. Vodacom shop not interested to assist in issue / MTN shop assisted in resolving all my issues (4 engagement / 12 phone calls / emails / whastapp) 5. Vodacom issued many many reference numbers - most of them disappear ! / MTN remained the same number until issue resolved The team from MTN shop in Menlyn Maine Pretoria also were incredibly helpful beyond the call of duty. The team deserve to get more business. Their service was just absolutely 100%.
0 replies
Review Distribution
5 Star
4 (25%)
4 Star
2 (12.5%)
3 Star
0 (0%)
2 Star
4 (25%)
1 Star
6 (37.5%)