KM
Kabelo M
Active since Jul 2021
83
Reviews
0
Industries
Reviews
83 reviews1 month ago
Incompetencent service
I am so annoyed buy Discovery Bank I have used this bank for years now and have never encountered this problem. I called today to enquire why has my refund not been allocated to my account I am told I will have to get a Auth letter from the company that did the refund and I need my money. This is so ***********!!!
798 replies
1 month ago
The service received...
The service received from Llewellyn excellent he is a let out multitask accommodate and attend to all customers making us feel welcome _ the customer service he brings out is excellent and that type of service makes us wanting to come back more
159 replies
2 months ago
Kabelo Molwana
I am not happy with the service received as I was promised a vehicle by Charlie who submitted my documents to a sales consultant at Auto investments. The gentleman requested 3500 and is no longer answering our calls and how can a company submit documents without speaking to the customer that not lawful and popi act. I will take this further to ombudsman.
56 replies
2 months ago
Incompetencent
I am not happy I have been calling your offices all day different branches looking for Mr N Masangu who was assisting me with vehicle finance and requested up front payment which was made and he no longer answers our calls. And when we call different branches they can't allocate him.
0 replies
2 months ago
Incompetencent service
I am exemly upset since last year I have been trying to sort out this vitality issue, when u call u get cut of when u get to a consultant, when I finally got a consultant to cancel my cover he was rude and refused to refund me... In January again I was debited I tried to use the WhatsApp platform to get a manager to call me I was told 72 hours it's past 72 hours it's been weeks now. I would not recommend that people use the Discovery Vitality service is poor. I will excalate this to ombudsman.
56 replies
3 months ago
Incompetencent service
I am so unhappy with the service received from East on 82 _ our electricity funds keep being taken without any notification no warning _the painful part about it is that I have a toddler. You can't just switch of someone's electricity without telling them. This is not the first and on top of that we spend alot on electricity then they decided to take it without consulting with you.
0 replies
4 months ago
Incompetencent service
A gentle called me regarding my discovery vitality I repeatedly told him that I do not want the cover and that it should be canceled and requested for my refund but refused and is forcing me to continue having a cover I don't want. I would not recommend any taking vitality as these people don't care about their customers requests.... Even after I told him iv been trying to call and cancel before I was debited.
0 replies
4 months ago
Incompetencent service
I have been trying to call Discovery Vitality. To cancel now I have been debited. Please refund me my money as u are difficult to get ahold off.
0 replies
4 months ago
I would like to thank Outsurance for not giving up in calling me as there were times Outsurance called and I was hisy_The lady who called me Nthabiseng was very caring over the line as we discussed the policy and members to add fir funeral cover, she mad
I would like to thank Outsurance for not giving up in calling me as there were times Outsurance called and I was hisy_The lady who called me Nthabiseng was very caring over the line as we discussed the policy and members to add fir funeral cover, she made jokes, asked relevant questions and engaged with me alot. Her professionalism assures me that I have made the right decision in taking my funeral cover with Outsurance
53 replies
4 months ago
Incompetencent service received
I went to Netcare gardens to get a thumb spica for my husband, and I was told to got the other side by a clicks lady, I then went only to go to the click pharmacy at the back, but I greeted and explained to the lady what I was looking for and she told me to go back to clicks to que and I told her numerous times at clicks they told me to come this side as they don't keep thumb spica she still insisted I go back to clicks, when I got there I qued again and when I got to the counter I was told again that they don't keep those I then told the lady that Lucky told me to come here again and she said she wasn't supposed to tell u that and where I need to get the thumb spica they closed today I wasted a whole 2 hours being there just to be told that it's closed. Luck failed to tell me that and even after she saw I was irritated she still failed to apologize, the type of service she gave me was that of a person who doesn't care yet she works with people. Incompetencent service she need to be trained how to assist people and change her attitude. I don't recommend people using the Netcare pharmacy at Garden city it's the worst.
53 replies
Review Distribution
5 Star
8 (9.63855421686747%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
75 (90.36144578313252%)