IB
Isabella B
Active since Mar 2009
11
Reviews
0
Industries
Reviews
11 reviews16 months ago
False claims of non payment via my employer
I do not want to give any starts but apparently it is required. After submission of proof of payment, Woolworths deemed it good to send an email via my employer with the heading reading "that payment on you Woolworths *** Card is still awaited." Apparently the Popi-Act is not applicable to Woolworths and all of this, AFTER payment was already made, a phone call from a very rude Gloria (miss high-and might) where I confirmed that payment was made, and AFTER PROOF of payment has been submitted. Suppose they are working on Christmas-bonuses. Still not reason enough to send such an email via my employer. I will be awaiting an apology email.
0 replies
21 months ago
Being harassed by Total Sports
I have been receiving numerous calls from Total Sports looking for a person that I do not know. These calls are received on my work phone. I've informed the callers every single time that there is not such a person working at the number. Yet is just continuous. STOP HARASSING ME and get update your data please!
0 replies
50 months ago
Pathetic liars!
I don't want to give a star at all! The second time in my life that I wanted to order something from Spar Queenswood's Bakery and the second time I've been disappointed. We wanted to order 4 dozen donuts. Picture was shown, order was placed, arrangements made, my child ecstatic and we left the bakery to other shopping. I returned to the bakery just to confirm the price and I was asked to show the picture again, just to confirm with the baker. The lady, Kamo, returned and told me the baker said they can't do coloured icing on the donuts, they can only do chocolate and vanilla. Why did you take the order in the first place if you can't do coloured icing? You know what was the worst? The disappointment on my child's face!! I also do not understand how you can not do coloured icing if you have other items with coloured icing, on display!!!! I'm not talking about the products in packaging - I'm talking about the "fresh" products behind the counters. You are pathetic liars. The baker did not even bother to come out and explain to me! When I called this morning, I was told that I had to come and see him and when I did, he couldn't even show some decency to come and explain their incompetence. I am so angry I cant even think of words to describe how useless your bakery is. .
0 replies
65 months ago
Terrible service at Makro Wonderboom
We have been receiving calls from Vodacom regarding the upgrading of our cellphone contracts. We eventually had time and decided to go the Makro Wonderboom, for the upgrade. While we were waiting (The 1 lady was already busy with another customer and informed us that Rose will assist us. After we've waited for about 15 min for Rose, she came to the counter. The lady told her that we are waiting to be assisted, on which Rose's response was that she is busy. After a couple of minutes she asked us what we needed. I answered that we wanted to upgrade on which she replied she will assist us as soon as she is done with "this" indicating a receipt in her hand. I asked her if she perhaps know how long it will take, and she replied that she doesn't know, maybe 15 minutes. I asked her if there was someone else that could perhaps assist us. She said it will her or the other lady (unfortunately I did not get the lady's name) and she (Rose) walked away. About 5 minutes later she came to the counter again with another Makro employee, with totally different documents in her hand and after a couple a minutes Rose walked away again, totally ignoring us. After about 20 minutes, with no Rose showing, we decided to leave. The other lady, who was busy with a client from 09:00 due to Vodacom's pathetic service in the store (very slow or offline) she assisted us - only to inform us that we were on our top packages and that she does not have the phones avaialble for the upgrade. At least this lady was very nice - unlike Rose, for whom we are still waiting. Makro might want to send Rose for training in customer service or just plain manners. She was extremely rude and unprofessional. Vodacom might want to review who they are calling constantly for upgrades only to be informed that we are already on the top packages. Thanks to Rose's fantastic service, we will not return to Makro Wonderboom - I will rather drive to Centurion that having to deal with an employee like Rose again. Kindly take note, that we are still waiting for Rose to assist us.
56 replies
122 months ago
Victimization of clients
I have registered for debt review in 2007. Due to incompetent debt counsellors, my case never went to court and I withdrew from debt counselling. I paid off all my outstanding debts in 2014, based on the totals provided by the debt collectors. On enquiry regarding my access bond, Standard Bank cannot assist me, because, two years later I apparently still owe them money and the withdrawal documents from the so-called debt counsellors cannot be used as it is too old. I was never contacted regarding any outstanding money, and now that I need access to the money I \over-paid\" every month on my bond account, I cannot be assisted. If I move my bond account I will lose the credit I built up, so I am stuck just because Standard Bank is to prefers to steal money than to do their work properly. "
0 replies
124 months ago
Can you drive?
This morning an A Re Yeng (V-S1016, F5) bus blocked traffic twice because it could not turn right at first and then later on left at a different road. Firstly is kept on driving after the light turned amber, could not make the turn and simply stood there, whilst the traffic light changed to green twice. The car on the other side of the bus - which apparently prevented the driver from turning had to manoeuvre his car around so that the driver could make the turn - and that after he stopped quite close to the curb as he want to turn left into the street the bus came from! Can you please have these people going for driver's licenses or at least get them GPS, because it seemed that the driver this morning had no clue what to do or where to go.
0 replies
126 months ago
Cannot answer me, can you?
My mom has been diagnosed with Alzheimer's and I took over all her financial liabilities' - legally, with all the necessary documents etc. (already provided to Telkom).. My mom went through a really bad time and I forgot to pay her telephone account. This morning I called to enquiry what the total outstanding amount is. I received an initial account of R2300 on which I paid R1400-00. This morning the outstanding account is either R2284 or R2822, because every time I questioned the person (who refused to repeat his name to me) I was given different totals. I had to remember that I had to pay rental \and other stuff". When I asked what the \""other stuff\"" are and where the additional amounts are now coming from"
75 replies
127 months ago
Do I laugh or get angry?
My mom has been diagnosed with Alzheimer's, so we decided that I will start taking over her finances - don't want to take away everything at once and I have the attorney's letter required. Mom forgot to gave me the Telkom accounts, and as I do not make use of them, I didn't think to ask about it. Mom's account is thus overdue. I called this morning and tried to make arrangements to pay off the account, which can apparently not be done and then I asked that Mom's account be emailed to me (e-billing - or something like that), to prevent this from happening again. This can also not be done, due to security reasons. This is a first for me - you cannot get a bill due to security reasons... Good job Telkom! Now you will wait for your money until I can get an updated account.
75 replies
135 months ago
Just staring at you...
I went to the post office in Queenswood, yesterday to pay an account. The system was off, I should try again later. About an hour later I'm back, the system I still off. I ask when they think it will be on and I'm told that I should call to hear if the system might be on again. In about 4 hours, I called 20 times (I have the call log to proof it). I went back again in the late afternoon (after 3) and was told the system is still off and that they told me to call. I show the lady the call-log on which she reponds that she did hear the phone ring and then just stared at me for a good 3 minutes, not responding on anything I asked. Why don't you just do everyone a favour and close this post office - it is some of the most pathetic service I've ever seen.
76 replies
Review Distribution
5 Star
1 (9.090909090909092%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (54.54545454545455%)
1 Star
4 (36.36363636363637%)