Active since Sep 2021
Worst online store Ordered online Paid full price goods get delivered with more than 70% off price tags on it Then went to return at gateway costed me over 300 in getting there only to find store closed down Then I’m told I must pay R60 further to have them collect it Absolutely disgusting customer service Cheap Chinese ******* quality goods as well
It’s over 3wks and I can’t get my online order picked up or refunded I’ve sent over 50 emails And almost 10k out of pocket and they just have the worst customer service and this should be taken up with South African consumer council this business needs to be investigated for such pathetic service for such a high end brand
Ordered online a black on cloud shoe with Blk sole as a gift only to get a grey and white shoe So angry and getting no feedback or response
Ordered linen house bedding x 4 complained about the 350 delivery fee it was immediately amended before paying received my goods 2 days later very happy with the service thank you Will def be back for more
Pls pls all I’ve been ****med by this online store ELEGANZA clothing luxury bags n clothes all brands I never got my goods or refund And i see many ppl ordering on the site public needs to be made aware this is **** SITE I sent multiple emails n WhatsApp no responses +27 72 618 3099 The number
Twice now since 13Dec my sissy boy jeans was incorrect they sent me the same wrong jeans twice and just don’t care FALSE ADVERTISING NOW THEY JUST GET AWAY WITH SORRY N WE WILL REFUND THATS NOT ON I have been wanting this jeans for months R1499 on sissy boy site supberlist had sale less 40% now because they messed up with price n sent me wrong item twice all they say is sorry we don’t have correct one so BUY THE CORRECT ON COS SUPPLIER HAS STOCK instead they just GET AWAY WITH FALSE ADVERTISING N MISSLEADING THE PUBLIC it should NOT BE ALLOWED FOR THEM JUST TO EASILY GET AWAY
False advertising never came through with my flat j signed for gave me the run around for 2wks only to be told sorry we sold it for more after me signing what rubbish is this bunch of liars and false advertises l
I’m waiting from 1st sept for a product then 6 they say don’t have asked me for bank details till date 22 sept zero refund I keep sending emails no responses once only did I get response saying 7-14 days yet they asked for eft refund details I’ve requested proof of refund nothing still several friends of mine having same issues ordered sissy boy items and never got it
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