NZ
Nomonde Z
Active since Sep 2021
33
Reviews
0
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Reviews
33 reviews5 months ago
Beyond Disappointing
Telkom – Two Weeks Since Installation and Still No Internet | No Assistance Despite Multiple Fault References I am extremely disappointed with the service I am receiving from Telkom. I recently moved into a brand-new apartment in Emberton estate complex where Telkom is the only available service provider. A technician came to install my internet almost two weeks ago, yet I still do not have any connection. Since then, all I keep receiving are repeated SMS messages saying: “Dear customer, your fault ref number is 90187923”, which is the same as 336ANK171125. Despite these fault references, there has been zero progress and no assistance from Telkom. This situation is extremely frustrating because I sometimes work from home, and I also study in the evenings. Not having internet for this long has disrupted both my work and my studies. This is my first time dealing with Telkom, and unfortunately, the experience has been nothing short of disappointing. It is unacceptable that after installation, I am left without service, without updates, and without a resolution. I urgently need Telkom to take ownership of this issue and restore my internet connection as soon as possible.
0 replies
7 months ago
Title: 8+ months waiting for Paid-Up Letter & Ownership Docs – No Response from Nedbank MFC
Title: 2yrs waiting for Paid-Up Letter & Ownership Docs – No Response from Nedbank MFC Company: Nedbank MFC Category: Accounts & Billing / Customer Service Complaint: I have been requesting my paid-up/settlement letter and the ownership/NaTIS documents for my vehicle from Nedbank MFC since 21 January 2024. I first emailed MFCStatements@nedbank.co.za (Ref: email sent 21 Jan 2024, Subject: “ID number – 920304*****”), and have followed up multiple times by email and phone. To date, I have received no response and still don’t have the documents I need to prove ownership and update my records. This delay is causing administrative issues for me. I have proof of all emails and call attempts and can provide these privately. What I want: 1. My paid-up/settlement letter issued immediately; 2. My ownership/NaTIS documents (or clear instructions to collect them) without further delay; 3. A written explanation for the delay and confirmation of contact details for future queries. Contact permission: I consent to Nedbank MFC contacting me to resolve this. Please DM for my full ID and account details.
0 replies
9 months ago
Legal Wise disappointed me
I am deeply disappointed with the service I’ve received from Lusanda Mahashe, who is handling my legal matter through LegalWise. My experience has been marked by poor communication and a lack of follow-through. I have sent multiple emails and attempted to get in touch over the past few weeks, yet I have not received any feedback or updates regarding my case. This case is not just a legal matter for me—it’s a highly emotional and sensitive issue involving defamation. I expected empathy, responsiveness, and at the very least, professional courtesy. Unfortunately, Ms. Mahashe’s silence and apparent indifference have only added to the distress I’m already facing. As a paying client, I believe I deserve timely updates and some level of engagement. I feel let down and ignored, and it seems like my case—and my concerns—are not being taken seriously. I sincerely hope LegalWise takes this feedback seriously and addresses this pattern of neglect, both for my sake and for others who may be in similar situations. Till date I do not know what is happening and a lady called me from legal wise assuring me me that someone would call me back but till date no on has called me. What is difficult is seeing the perpetrator live her best life nothing happened. How long must I wait till legal wise finally assist with a claim that was reported mid month of April this year. I’m absolutely heartbroken and absolutely disappointed.
53 replies
10 months ago
Legal Practioner Lusanda Mahashe not proactive in dealing with clients.
I am deeply disappointed with the service I’ve received from Lusanda Mahashe, who is handling my legal matter through LegalWise. My experience has been marked by poor communication and a lack of follow-through. I have sent multiple emails and attempted to get in touch over the past few weeks, yet I have not received any feedback or updates regarding my case. This case is not just a legal matter for me—it’s a highly emotional and sensitive issue involving defamation. I expected empathy, responsiveness, and at the very least, professional courtesy. Unfortunately, Ms. Mahashe’s silence and apparent indifference have only added to the distress I’m already facing. As a paying client, I believe I deserve timely updates and some level of engagement. I feel let down and ignored, and it seems like my case—and my concerns—are not being taken seriously. I sincerely hope LegalWise takes this feedback seriously and addresses this pattern of neglect, both for my sake and for others who may be in similar situations.
56 replies
11 months ago
A horrible experience with a waiter
I hope this message finds you well. I am writing to share my recent experience at your restaurant on which a girl by the name I don’t know as she didn’t introduce herself with blond braids at the at the end of her extensions was disappointing and very rude due to the poor service we received from her besides being inattentive and absolutely disrespectful and rude . Just because I had initially asked her to give me a few minutes to settle down before my order even after saying please turned out to be an unpleasant evening thereafter. From the onset we experienced long delays in being attended to, both when placing our order and receiving our food and drinks.The waiter seemed inattentive and unorganised specifically to our table and I had to repeatedly ask for my glass to be topped as she was very much preoccupied with the other table in front of us. When our order finally arrived I had already lost my appetite because the whole her whole scene and energy was not welcoming. While we understand that busy times can affect service, the lack of communication and courtesy made the experience far below expectations—especially given your restaurant’s reputation. I’m sharing this feedback not out of frustration, but in the hope that it can help improve future guest experiences. We genuinely wanted to enjoy our time, but left disappointed. Thank you for taking the time to read this, and I hope you’ll take the necessary steps to ensure better service moving forward. Besides I’m happy that Chris and Carol came to find out what was happening and showed empathy and for that I do appreciate.
0 replies
11 months ago
Trash Service from a girl with blonde braids at the bottom
I hope this message finds you well. I am writing to share my recent experience at your restaurant on which a girl by the name I don’t know as she didn’t introduce herself with blond braids at the bottom, was disappointing due to the poor service we received from her besides being ******** and absolutely disrespectful and rude. Just because I had initially asked her to give me a few minutes to settle down before my order even after saying please was just an unpleasant evening thereafter. From the outset, we experienced long delays in being attended to, both when placing our order and receiving our food and drinks. Staff seemed inattentive and unorganized, and we had to repeatedly ask for basic items such as water and condiments. When our order finally arrived I had already lost my appetite because the whole scene was not welcoming. While we understand that busy times can affect service, the lack of communication and courtesy made the experience far below expectations—especially given your restaurant’s reputation. I’m sharing this feedback not out of frustration, but in the hope that it can help improve future guest experiences. We genuinely wanted to enjoy our time, but left disappointed. Thank you for taking the time to read this, and I hope you’ll take the necessary steps to ensure better service moving forward. Besides I’m happy that Chris and Carol came to find out what was happening and for that I do appreciate.
0 replies
11 months ago
Greys Ambulance Respondent lady was rude and negligent.
Dear Sir/Madam, I am writing to formally express my concern and disappointment regarding an incident that occurred on the 7th of May 2025 today , when I urgently required an ambulance and contacted your hospital for assistance. Despite the severity of the situation, my call for help was not responded to in a timely or appropriate manner. I attempted to reach your emergency services at [10:20am], clearly stating the urgent nature of the medical emergency. Unfortunately, no ambulance was dispatched, and no follow-up communication was made to check on the situation. Instead the woman was rude and hung the phone twice. This lack of response placed me (or the person in need) at serious risk and caused considerable distress. It is deeply troubling that a healthcare institution could fail in such a critical responsibility. I am seeking a formal explanation as to why my call was ignored or mishandled, and what steps your hospital is taking to prevent such incidents in the future. I would appreciate a prompt investigation into this matter and a written response outlining your findings and proposed actions. Thank you for your attention. The number I was given at the hospital to call was 0333921702 Sincerely, Nomonde Zondi
0 replies
12 months ago
Clinic Negligence on a new born baby
Andiswa khumalo 21 March 2007 Ngazala ngomhaka 26 02 2025 13:10 ( These are details belonging to my cousin) I’m writing this review on behalf of my cousin who gave both recently at this clinic and her new born baby was hurt on the head during the process. This is the below message she sent me. Hy sister imina u andiswa Ngalolusuku engangizala unese ngasho ukuthi ingane ifuna ukuphuma wathi ngimenza isilima wathi angihlale ngezinqa ngahlala nami ngoba wayesho wathi angihlale yena ngimenza isilima usayo qubeka naba funa ukuzala wahamba ngamu memeza wathi unesicefe ngakala isikhathi engafika ngaso kwako 10 ngaze ngazala ngo3:10 nakhona kwaze kwafika omunye wamusiza bazebaba 5 yaze yakhishwa ulo oyisidudla isikhathi engazala ngaso kwaku 3:10 ngahlala ingane ikhanda lalilide lithambile iphuma ingakhali yayithule inhliziyo isishaya kancane isishaya u40 bayiphampa doctor NGAMUZALA ngomhlaka 26 February 2025 amaphilisi iphenobarbitone ilawa amaphilisi There is no empathy or efficiency at this clinic. Patients are not shown . My cousin currently has a very sickly baby because of what happened during the child birth, including swollen head and seizures. I implore the powers that be to react with extreme urgency by addressing this very serious problem. We would like an investigation of what happened to the baby. What happened during the child birth. This is a serious issue.
0 replies
13 months ago
Bad service
Dear [Alpha Pharm Owner/Manager], I am writing to formally report an incident that occurred on the at Murray Square Alpha pharmacy in Pinetown the 17th of March 2025 involving one of your pharmacist. This was an old white man which to me came off very ****** and rude. I believe the behavior displayed was unprofessional and disrespectful toward myself needs to be addressed as it was so hurtful and uncalled for. Upon him attending to me he asked for my details which I gave to me him in order to assist me using the system. He couldn’t pick it up for what ever reason there after he asked for my medical aid card I did reiterate that I do have a digital one but just before then he aggressively shouted like I was his child or illiterate person about how people don’t come with cards when I’m line. I did ask would the digital one not work as I always use it. How he addressed the situation was very very disrespectful and harsh thereafter I had said I had lost it when I was hijacked. Not only do these people not know what we as people go through but to give such service I actually left that place in tears especially after losing my mother the previous week. He was very rude and insolent showing an attitude of classism . Instead of giving me grace and assisting as he should he through all his emotional baggage from home or wherever on me and I did find that rather hurtful and unnecessary. that the table only catered for a certain amount of people as if we were suppose to guess such . The old whit man spoke to me in a in a condescending tone and demeaning behavior made myself uncomfortable especially in a room full of other customers and this evidently affected the overall service experience especially for a pharmacy I always use. I was beyond appalled and upset by his repulsive interaction, and other customers appeared to notice the tense exchange. This type of behavior does not align with the high standards of customer service that I believe Alpha Pharm Murray Square aims to maintain. I believe it is important for Alpha Pharm to address this situation, as it may negatively impact your reputation and customer loyalty. Respectful and professional treatment of all customers especially when dealing with ones health is essential, and I trust that you will take the necessary steps to ensure incidents like this are prevented in the future.
0 replies
20 months ago
No Effective assistance.
I write this with a heavy heart. My brother is currently the Master’s Office and they still refuse to assist, after close to 3years trying to assist with this I am honestly lost at any clue as to why this is happening especially after you have sent the email. I don’t live Pietermaritzburg I had to go to GEPF PMB personally on the 28th of August, so the email of proof of payment be sent to Department of justice/master . This is really disheartening as a family we don’t know what to do now. Besides having to deal with the loss of my mother but this now is really frustrating. It is also unfortunate as to the delay of this whole process even with that he is told that as of the 1st of July 2024 ID green book is not accepted. To what end must this go on for till we get the assistance we’ve been begging for. The email was sent to PR Hadebe and TNN Ngcobo still there was no assistance. I asked to speak to the lady that was assisting my brother she refused and show she had no time nor patience. The level of service was truly disheartening especially considering how long this has been going on for. She even refused to disclose her name to my brother so he remember to come back to her when he does do the smart ID .
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
33 (100%)