EP
Elsabe P
Active since Sep 2021
28
Reviews
0
Industries
Reviews
28 reviews2 months ago
Subject: My Private Cell Number Is Being Published Without Permission
I am shocked to see that Pnet has published my personal cell phone number online without my consent. This is a serious invasion of privacy and completely unacceptable. I have not authorized my private number to be shared publicly in any way. I require: Immediate removal of my number. Written confirmation once this has been done. An explanation of how this happened. Publishing someone’s private contact details without consent is irresponsible and potentially ********. Please treat this as urgent. I expect this issue to be resolved immediately.
212 replies
4 months ago
Ongoing Solar System Failure, No Technical Resolution, False Call Claims & Extremely Poor Service
Complaint: I am lodging this complaint due to Wetility’s unacceptable service, lack of technical resolution, and misleading communication regarding my non-functional solar system. Summary of the issue: Job logged under Job #30266 – Inverter battery terminals burnt My solar system has been non-functional for days, despite a third-party technician attending. I was informed batteries needed to charge – they are now fully charged, yet solar production remains at zero, and we are still reliant on City of Joburg power. This defeats the entire purpose of having a solar system. Communication failures: I have made numerous phone calls and sent multiple emails. Wetility repeatedly claimed they were calling me, despite me clearly stating I am at work and providing my husband’s contact number. Wetility stated they attempted to call him – this is untrue. His call log shows no incoming calls from Wetility. I have been told repeatedly that my query is “escalated” or “urgent”, yet no technician has contacted us. Additional frustration: I was instructed to log tickets via the Wetility app, yet I do not have my username or password, which I have repeatedly requested. Instead of resolving the problem, I am being sent in circles between departments with no accountability. We were due to travel, making the lack of urgency even more unacceptable. Outcome expected: Immediate technical intervention to restore full solar functionality. Honest communication – not false claims of attempted contact. A clear explanation for the delays and poor service. Improved customer service and accountability. This experience has been extremely disappointing and stressful, especially considering the financial investment made. I expect Wetility to urgently take responsibility and resolve this matter without further delay. Reference: Job #30266
53 replies
5 months ago
Complaint: No Delivery Attempt and Unacceptable Request to Meet Driver Off-Site
I am located at a business address with full camera coverage throughout the premises, including the street. There was no attempt whatsoever by the Fastway driver to deliver my parcel, nor did the driver attempt to contact me at any point. Despite this, the call-centre agent is now asking me to meet the driver somewhere else, which is completely unacceptable. I paid for delivery to the address provided — not for a collection or for me to chase down the driver. This service is unacceptable, and I expect Fastway to deliver the parcel to my business address as paid for and as required.
0 replies
5 months ago
POOR CUSTOMER SERVICE
The worse network provider ever, lets just say if you pay your account late they would easily suspend you account BUT when there is NO network for an entire day or POOR network DO you ever get credited NO, the only reason I am with you is because that's the only coverage in my area BUT if I had a choice i would NEVER RECOMMEND this service provider if my life depended on it.
106 replies
6 months ago
Ongoing Delay and Lack of Resolution – Still No Credit Report After Over a Month
I originally logged a complaint with Transunion ITC as I had no joy in getting anything done via e-mail and then logged a complaint on HelloPeter on 10/09/2025 regarding my credit report, which contains outdated and prescribed debt over 3 years old. Despite several responses from them requesting documents – including proof of address – I have comp**** fully, sending a lease agreement as requested. They acknowledged receipt and claimed that the report was sent, but I have not received anything to date. I’ve checked my inbox and spam folders multiple times. I’ve made every effort to work with them, but it’s now October 15th and there is still no resolution. The constant back-and-forth and vague responses are frustrating, and I feel this is just a delaying tactic. I have also escalated the matter to the Credit Ombud, but their process is even slower. I want the law to take its course, and I demand that this company provide my credit report immediately and remove all prescribed debt over 3 years old, as per the National Credit Act. I am extremely disappointed with the service and handling of my request.
53 replies
6 months ago
Discovery Bank card closed 2022 - yet running up cost and listing on ITC platforms
I closed y discovery bank card with discovery in 2022, and had to pay a huge amount to have it settled for an account I never used. I have been mailing and complaining the last 4 years without any feedback or correction on my ITC listing under clearscore, transunion and experian. The amount they state outstanding is just growing and they are doing absolutely nothing - just a reference number 6761101 given and no response. I would never recommend this bank to anyone - useless and ***********!
265 replies
7 months ago
Prescribed Debt as per NCA and Prescription Act 68 of 1969 not removed after several e-mails
Prescribed Debt still not removed as per NCA or Prescription Act 68 of 1969 I have send a few e-mails to get my ITC cleared so that it is the same as Clearscore who directly gets their information from Experian - however even though the law states the below: According to the Prescription Act 68 of 1969, most unsecured debts (e.g. personal loans, credit cards, store accounts) prescribe after 3 years if: · No payment has been made; · No written acknowledgment of the debt has been given by me; and · No legal action has been taken to collect the debt within that period. Additionally, in line with Section 71 of the National Credit Act (NCA) and Regulation 17, once a debt has prescribed, it may not be listed or maintained on a consumer’s credit profile. The National Credit Regulator (NCR) and Credit Ombud have clearly stated that credit bureaus and creditors must ensure such listings are removed immediately once identified. You get no feedback even the ombudsman for them don't get back to you. Surely it should be an automatic removal as per the act - why should I even request it? Easy to ruin peoples lives but the last to fix it.
106 replies
7 months ago
Prescribed Debt still not removed as per NCA or Prescription Act 68 of 1969
I have send a few e-mails to get my ITC cleared so that it is the same as Clearscore who directly gets their information from Experian - however even though the law states the below: According to the Prescription Act 68 of 1969, most unsecured debts (e.g. personal loans, credit cards, store accounts) prescribe after 3 years if: · No payment has been made; · No written acknowledgment of the debt has been given by me; and · No legal action has been taken to collect the debt within that period. Additionally, in line with Section 71 of the National Credit Act (NCA) and Regulation 17, once a debt has prescribed, it may not be listed or maintained on a consumer’s credit profile. The National Credit Regulator (NCR) and Credit Ombud have clearly stated that credit bureaus and creditors must ensure such listings are removed immediately once identified. You get no feedback even the ombudsman for them don't get back to you. Surely it should be an automatic removal as per the act - why should I even request it? Easy to ruin peoples lives but the last to fix it.
106 replies
15 months ago
The best service I've ever experienced! The cars are excellent, the monthly payments are reasonable, and the staff and management are both friendly and super helpful
The best service I've ever experienced! The cars are excellent, the monthly payments are reasonable, and the staff and management are both friendly and super helpful. I’d definitely recommend them to everyone!
53 replies
16 months ago
NEW APPLICATION - NO FEEDBACK SINCE 27/11/2024
I have app**** to join Bonitas on the 27th of November 2024 - submitted all the paperwork TODAY 09/12/2024 when I phoned they could not find my application, yet the e-mail addresses corresponded 100%! Is that how you treat all your new applicants? I have a very limited time space to reinstate my current medial aid which I was forced to cancel as you needed a cancellation letter from them.
56 replies
Review Distribution
5 Star
4 (14.285714285714286%)
4 Star
1 (3.5714285714285716%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
23 (82.14285714285714%)