Active since Jul 2011
SUNNINGHILL DIS-CHEM DISASTER. Expensive and important online order item is missing. I phoned yesterday to report it. They said it was lying there somewhere and they had the missing item right there when i phoned. I was told it would be delivered to me today. It has not arrived. I have phoned them 4 times now asked for the manager and kept getting cutoff. This is a disaster and i am very disappointed in dischem online. I am going overseas tomorrow and i needed to take it with me for my baby grandson.
STANDARD BANK CAN MAKE A PERSON LOSE THEIR MIND. WE DO PRIVATE BANKING WITH STANDARD BANK. WE ARE WITH 3 BANKS AND STANDARD BANK IS THE ONLY ONE WHICH NEVER WORKS PROPERLY FOR ANYTHING. THEY HAVE STILL NOT FIXED THEIR POP NAMING PROCESS AS I HAVE BEEN REQUESTING FOR YEARS IT IS JUST ONGOING ERRORS THE IT STAFF ARE USELESS AND CLUELESS. THE NAME ON THE POP KEEPS CHANGING AND NOTIFIES PAYEES IN A VERY RUDE WAY AND NOT HOW WE REQUEST IT. YOU CANNOT DO A THING YOURSELF WITH THE APPS ETC YOU ALWAYS NEED TO PHONE IN TO SPEAK TO SOMEONE TO GET ANYTHING DONE. THE OTHER BANKS DO IT AUTOMATICALLY WITH OTPS ETC. NOW I HAVE CHANGED TO A NEW PHONE AND MY PROFILE NEEDS TO BE VERIFIED. SO I TOOK THE SELFIE AND THEN GET A MESSAGE SAYING IT CAN TAKE 75 HOURS FOR THE SELFIE TO BE VERIFIED. THIS IS MADNESS. I NEED TO MAKE A PAYMENT NOW. SO I ENDED UP USING THE DISCOVERY BANK TO MAKE THE PAYMENT AS THEIR SYSTEMS ARE SO JACKED UP COMPARED TO STANDARD BANK WHO ARE STILL LIVING IN THE DARK AGES. I COULD NOT GET HOLD OF MY PRIVATE BANKER EITHER TO FIND OUT HOW TO SORT OUT THIS PROBLEM AND I HAVE BEEN TRYING TO PHONE EVERYBODY AND I JUST KEEP GETTING TRANSFERRED AND THEN CUT OFF. I AM SO SICK AND TIRED OF STANDARD BANKS INADEQUACY I CANNOT BELIEVE THIS BANK IS RUN BY HUMAN BEINGS THAT SHOULD HAVE BRAINS IN THEIR HEADS. I AM HORRIFIED AND SHOCKED THAT THIS BANK IS STILL IN BUSINESS. DO NOT JOIN THIS BANK IF YOU WANT STRESS FREE BANKING.
You CANNOT add standard bank credit cards to Apple Pay and Garmin connect. It does not give you the OTP option for adding them as does ABSA DISCOVERY CAPITEC. I AM TRYING TO ADD 4 cards and the only one I cannot add is standard bank. There is no OTP option only a phone number to call to verify. But GUESS WHAT ???? Nobody answers that phone number. Maybe it’s time to just cut up the standards bank credit cards????
Was sitting with a group of people having a brunch. The people on the "patio" were about a meter away from us. They were smoking. We were finding it difficult to eat our food with the thick smoke wafting into our faces. We told the owner who just shrugged his shoulders and walked away. I see on Google Reviews a few others have also complained about this terrible eat with the smoke scenario. Obviously the owner smokes as well otherwise he would have been a bit more concerned about his customers not enjoying the fresh cigarette smoke surrounding the table of customers trying to enjoy the food. It was such an unfortunate incident that I didn't even notice if the food was good or bad.
I actually cannot believe this exceptional service from Samsonite and especially Angeline Uys. This is the 2nd instance where I have been incredibly grateful to this company. I am so happy I decided to get all my luggage from Samsonite. Years ago i bought 4 suitcases of varying sizes and because they offer a 10 year warrantee I have absolutely no problems with repairs. I recently went on a trip to Canada that involved 5 different flights to get there and back. On arrival at Canada we noticed that the one large suitcase had a wheel missing due to the airline staff obviously throwing and mishandling the luggage as it was perfect at drop off. I took this suitcase to my nearest dealer who was 2 km from me and they had it sent to the repair shop in Blackheath and then it was repaired and delivered back to my door by courier in a box. In perfect condition again. At no charge. Thanks again to Angie and the whole team at Samsonite. I will never buy another brand ever again.
I bought 2 international air tickets using my discovery bank credit card. We are supposed to receive automatic travel insurance by using this card. So I received an email from discovery saying that I had automatic insurance. That’s it. No policy no. Nothing. Then the nightmare began. I have spent about 5 hours today trying to get any sort of proof or documentation or to find out if both people are covered etc etc. I have been on the phone for hours. I was then told eventually that because I booked prior to 1 May I will be insured through Chubb. Then the next nightmare begins. I was told to login to Cardholderbenefitsonline.com but nothing is working. Eventually I managed to get through to a WhatsApp line but I have no idea who I am speaking to. They have told me I can only login with Microsoft edge. What happens if I do not have Microsoft edge? How do I get my documents or proof of insurance? Who do I enquire through. Chubb is useless and I am beginning to think I should never use my discovery card to purchase air tickets as this has now become a 3rd nightmare for me. You need to wait for so long before the WhatsApp concierge replies it’s going to take days. I can’t take this anymore. This is like hell trying to get this sorted out. Should I just book insurance through Bryte? And cut my losses? I am not really getting anywhere on this WhatsApp chat with someone called Amira. Earlier in the day I was cut off from discovery insure about 4 times. Then I was on hold for 21 minutes and then my call got dropped. Even someone I spoke to tried calling discovery insure and she could not get through either. Eventually I found out that I needed to call Chubb or use this weird website. And I have now received 4 apology messages on the WhatsApp chat stating Apologies, we are taking longer than expected to reply. Your Concierge will respond to you shortly. I’m done 😢
Whatsapp number does not respond. Phone calls do not respond, How are we supposed to get service?
I would like to show my appreciate and thanks to Ronel from Tafelberg Furnishers in Roodepoort. I am so impressed with her service that from now on we will only be purchasing furniture from her at Tafelberg. She has gone above the call of duty for us with the manufacturing problems and we really need to show our appreciation. Thanks once again Ronel.
*****ed *****ed company. Beware everyone. They say it will cost you R15 refundable. Then you give your credit card details. Then R365 gets deducted without your permission. Then the poor unsuspecting people suddenly get that amount deducted every single month. This company is so *****ed I cannot believe it has not closed down yet.
I received an SMS from discovery Health Medical Scheme saying they sent me a letter about changes to the cover of chronic medicine from January 2024. Login and view your letter on their website. go to Medical aid then Manage your health plan and then view your recent interactions. So i did that. I then went onto a page that stated the following : » Technical Error Sorry, this service has a technical problem at the moment. Please try again later. We’re working hard to solve the problem to give you the excellent service you expect. If the problem persists, please contact the call centre on 0860 100 696. Please note: You do not need to provide the error reference below to the call centre. Error reference: 1722419096-1700218648559-2498 So why do they not test their services properly before sending out messages to all the customers and making them waste their time? Why do they not just email them a normal letter and make their life a lot easier? Sometimes when a company tries to get to sophisticated it just does not work and in the long run becomes much harder and more tedious to get anything done. Also I am not bothering to try to phone in to complain about this as the staff member will not know what I am talking about and will not be able to assist and I do not want to waste any more of my time. So by posting here will hopefully get me my letter quicker. Thank you.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.