KS
Kgolofelo S
Active since Oct 2021
30
Reviews
0
Industries
Reviews
30 reviews4 months ago
Horrible shoes
I bought shoes yesterday tje 14th of December from Mr Price Mall of africa, I wear them today 15th of December, two hours in them they broke, i don't have a slip with me because i wasn't expecting this, I called in to customer care to find solutions, i was transferred to the store never got through, i need solutions, what happened to value for money
0 replies
4 months ago
Horrible service
I have put on the 14 days notice from my savings account, I was told it will be in my account in the 14th Of December, today is the 15th, I called to find out what's going on, I was pass through from one agent to another for an Hour only for Lebo to tell me she can't assist i have to call their investment side, This has nothing to do with investments, also what could be the reason customer care can't assist with my money, Honestly this is crazy moving to a different bank....
159 replies
10 months ago
Bad customer service
I wanted to try hungry lion for the first time since i have been seeing it on TikTok, i went to the Pretoria CBD store and when checking their display screens none of the things i have been seeing on TikTok were there, i asked the guy if they have another menu and he sqid what are you looking for beef, look i know hungry lion sells chicken why was the guy so rude?
0 replies
12 months ago
Horrible service
Fastway is the reason am never placing an order ever again
58 replies
12 months ago
Bad customer service
Not even worth one star Dear Fastway Couriers Customer Service Team, I am writing to express my disappointment and frustration with the poor customer service I received from your team. On 08/04/2025, I was expecting a delivery from one of your drivers, but the experience was marred by a lack of communication, flexibility, and courtesy. The tone and language used by your team were also unprofessional and dismissive. As a customer, I expect to be treated with respect and courtesy, not made to feel like I'm a burden. The experience has left me feeling frustrated and disappointed in your company's customer service. I hope that you will take my feedback seriously and take steps to improve your customer service team's communication, flexibility, and tone.
0 replies
15 months ago
i want my money
It's not even worth one star... I'm extremely disappointed and frustrated with my recent experience with Makro. On the 13th, I received a mirror I purchased online, only to find it broken upon opening. For over 16 days, I've been trying to return the defective item, but my efforts have been met with complete disregard. I'm not interested in a replacement; I simply want a full refund. I urge Makro to take responsibility and arrange for the collection of their broken product. I expect a prompt refund and resolution to this issue.
53 replies
15 months ago
broken Item
I bought a mirror from Makro, the mirror was delivered with the lower part covered when I opened it, I found out that the mirror was broken, I called Makro and I was told that I can't log a return now as the order is still incomplete, I need the broken mirror to be collected and replaced.
0 replies
15 months ago
Horrible service
Not even worth 1star why offer delivery service when you wont be able to deliver? We make arrangements to be available for delivery now no show and no communication
56 replies
16 months ago
I want my money
Why didn't you teach Pick n Pay how to do refunds back onto the payjustnow app
0 replies
16 months ago
I WANT MY MONEY
I purchased an item using Pay Just Now, but due to dissatisfaction, I returned it and requested a refund. However, I was informed that because I used Pay Just Now, I wouldn't be eligible for a cash refund, but instead would be given a gift card. Are you kidding me?! What's the point of offering a payment solution like Pay Just Now if you can't provide a proper refund when needed? I need my money back to settle the outstanding Pay Just Now account, not a gift card that I don't want. It's unacceptable that other stores have refunded me in the past without issue, but Pick n Pay Clothing is refusing to do so. This policy is not only inconvenient but also unfair to customers. I demand a cash refund, not a gift card. I expect a higher level of service and flexibility from a reputable retailer like Pick n Pay Clothing. Fix this policy and provide a proper refund to your customers!"
109 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (3.3333333333333335%)
1 Star
29 (96.66666666666667%)