LK
Lebogang K
Active since Nov 2021
19
Reviews
0
Industries
Reviews
19 reviews14 months ago
Bad customer service
It's with great sadness to ask for job that will be done and it doesn't sit well a lady called nombulelo promised to help instead she told us me that the they will debut once now she avoiding my calls I need to to make the people about this company it's a shem
0 replies
16 months ago
Patty undercooked
I always buy wacky Wednesday but today their service was was bad I fought the party undercooked it was sad for my kids I will never take any1 from my relatives
0 replies
19 months ago
Bad customer service
Bad customer service, my niece was not assisted she was returning baby formula because they board the wrong one, to my surprise Quincy the manager says she couldn't return it Your managers and supervisors must go for training especially on customer services, and policies I will not recommend any one to that store because they don't respect their customers
0 replies
19 months ago
Negligence
Formal Complaint Report Patient Name: Boitumelo Melba Masemola Date of Admission: 10 August 2024 Complaint Date: 13 September 2024 Hospital Name: Kalafong Hospital Ward/Unit: 19 Subject: Negligence and Lack of Care Leading to Worsening Condition of Patient To Whom It May Concern, I am writing to formally file a complaint regarding the inadequate medical attention and negligence experienced by Boitumelo Melba Masemola since her admission to Kalafong Hospital on the 10th of August. It has been over a month, and despite the patient’s deteriorating condition, there has been no proper diagnosis, treatment, or care provided. Details of the Complaint: 1. Failure to Diagnose: Since the patient's admission, no clear diagnosis has been made regarding her illness. Despite several requests for updates and further tests, there has been no significant effort to identify the root cause of her condition. 2. Lack of Treatment: No medical treatment or intervention has been initiated to manage or alleviate the patient’s symptoms. The patient’s health is visibly declining, and her condition worsens with each passing day. However, no form of therapy or care plan has been offered to address her illness. 3. Negligence in Monitoring: There has been a noticeable lack of regular monitoring of the patient’s condition. Vital signs and symptoms have either been ignored or not properly documented, leaving her at risk of further complications. 4. Absence of Communication: Despite attempts to communicate with the medical team about the patient's status and next steps, there has been little to no response. This lack of communication is unacceptable and has caused significant distress to both the patient and her family. Conclusion: It is clear that Boitumelo Melba Masemola is in urgent need of proper medical attention. The negligence displayed thus far has not only delayed her recovery but has also led to her condition worsening daily. Immediate action is required to assess the patient, identify her illness, and provide the necessary treatment. I kindly request that this matter be addressed with the urgency it requires. The patient deserves to be treated with the appropriate care and respect, and I trust that this complaint will be taken seriously. Requested Action: Immediate diagnosis and medical treatment plan for the patient. Regular updates and communication regarding the patient’s condition and treatment. An investigation into the lack of care provided and accountability for the delay in treatment. Thank you for your prompt attention to this matter. I look forward to hearing from you soon. Sincerely, Lebogang khumalo 0731643553
0 replies
23 months ago
Bad customer service
It is not the first time that I received bad service, the supervisor Emmaculate didn't even greet me bcoz I wanted money from the cashier instead of looking for money I had to tell her what to do the cashier name is Mpho and the sesonf one was on till number 11 I'm really disappointed
53 replies
27 months ago
No customer service
I went into the store today the was a long que and only one cashier was working the name of the girl is something Thompson OK she was able to assist us but she double charged me fortunate I managed to see it I called the store to get a very rude lady she promised to call back she did after 1h30min to tell me I shud come bck to the store and collect the money no apology nothing she has a nerve of telling to come back I use petrol to come back I need the store to give me my money for petrol her name is charity u need to do something about that lady ND ur cashers
0 replies
32 months ago
Poor customer service
I went to Rage in Tshwane mall the ne next to dischem I got in wanted to pay my account I get to the country and there was no one there but there were consultants 9n the floor I wanted 10min before I called out the one lady asking for assistance instead of her helping me she gave me attitude I asked why di she wait until I called her se needs to notice a customer coming in so I asked for the manager and he called her a pregnant lady she forced her to ask for forgiveness hence am the customer but she was not wiring to do so, with that attitude I don't think Lerato Mahlangu should be working there please remove her from the store if no action is made within 24hours IL be contacting the head office and all the regional managers, I had an email for verusha I just hope she is still there becoue I don't see myself in that store again and Ikeep on telling my friends and family never to shop there
0 replies
32 months ago
Poor customer service
I went into the Mamelodi branch(Absa) the staff there seemed clueless of what I wanted to do I explained that I was there to open an account for my two kids they had a never to tell me I need to go do a statement for proof address so I went to capitec to go do a statement the lady said I must be quick bcoz the bank will be closing soon if the bank closes at 3h30 and I'm in the branch at 3pm are they not allowed to assist me or the shud turn me away as I came back late from the other bank for proof of residence mind you I have an account with absa already but wow the service there is so poor and they really don't care about their customers the consultant that helped me was not so friendly
131 replies
32 months ago
Exploiting workers
I worked at pnp under specs it's a company that pnp uses for cashiers and merchandisers I have been waiting for my salary for over 3months nou everytime I can them they will tell me stories they are exploiting workers the guy Zama even said he will just keep quiet because am asking a lot of questions as for Nomalanga she did not assist at all and now the is a guy samkelo he is telling me the way his so busy for such queries so I need my mmwy that I worked for and wi never recommend any one to work for that company which this can reach Picknpay so that they can cut all ties with specs because of what they are doing to their workers
60 replies
36 months ago
Robbing customers
Am so disappointed in the service that telkom is giving customers I have a router at home I pay R299 and it was disconnected but I payed what was due and we reconnected OK now I findout that I have to pay for the reconnection and it's the same amount to my monthly billing on the contract the was no such thing about reconnection fee if it was R100 myb I wud have let it side please they must call their client and explain this things
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (5.2631578947368425%)
3 Star
0 (0%)
2 Star
5 (26.31578947368421%)
1 Star
13 (68.42105263157895%)