LM
Lesiba M
Active since Dec 2021
13
Reviews
0
Industries
Reviews
13 reviews8 months ago
Connected Devices
Placed an order on the 11th August for a CMF Watch Pro 2. Chose the Orange, as you do. Two days later, I get a call if I am interested in taking a different colour, dark grey, since it is in stock. I accepted, and literally the following day before 8AM, the delivery is on my doorstep. Compliments where compliments are due. The watch is perfect. Kudos to you. Please work on responding to the negative reviews as well. That is a sign of a good business.
0 replies
9 months ago
Mweb service and Xoli are ****es
You people have no idea just how petty, I, J. Mvundlela is. Xoli put the phone down in my ear after holding for an hour and half. If that is the game you want to play with me, then it is fine. I will rate Mweb to hell and back until the money reflects in my account. I HAVE TIME.
0 replies
19 months ago
Kudos, Payflex Customer Support
A huge shout-out goes to the Payflex Support team for contacting me on a holiday (terribly sorry for that) for a payment that was not routed accordingly. I am thoroughly, thoroughly impressed by her patience and capabilities. I say her, because she chose not to take credit for this, but you know who you are, and Payflex better appreciate having you on their payroll. A million thanks to you for making my first Payflex horror experience an eventual pleasant one.
53 replies
19 months ago
New Payflex Update
Hello, Lesiba Movundlela here. I logged in to make a manual payment, as i always do, and paid R1000 which is due on the 25th September, and the bank was debited accordingly. I got an email confirming and thanking me for my second payment (which this was), but funny enough, this transaction does not reflect on the Payflex app. In all the months that I have been an active user of yours, I have never encountered a single issue, especially one like this. Also, I made another payment for another order of R170, and that one was received and now shows that my next payment is due in October. Please contact me ASAP, so that I do not have to incur late payment fees. I wonder if this could be linked to the fact that the app was updated? Which, if you were to ask me, does not look as nice as previously. To sum it up, just in case it gets lost in translation: 1. Lesiba makes manual payment for order 2. Payfllex debits for order 3. Bank confirms Payflex debited 4. Payflex confirms, via email, that order was paid for 5. On Payflex's app, it does not show that Payment was made, so it still shows that i need to pay for the order again.
0 replies
20 months ago
MTN se ma se ****!
A class action is needed against this company. I will not elaborate further.
0 replies
22 months ago
Stellar service
This review was a long time coming. Honestly deserving of 5 stars, especially in this economic climate. It is baffling to see how many complaints people have against it. Awesome service, vast, and I mean vast shopping network at no interest. I will die on this hill, because i am stingy with compliments
0 replies
24 months ago
My Runway
Never had a bad experience with them, tbqhwy. Their returns department is where they really proved themselves. One word of advise. . . . add Pay Just Now as another payment option.
0 replies
25 months ago
Pathetic service
And here I was, thinking no one can top Courier Guy's atrocious service. How hard is it to move a parcel from the warehouse, to the recipient's hand? At least the call center works.
111 replies
38 months ago
Outstanding service
I have been a client of yours and the service has been amazing. Hardly ever any downtimes. Just a query, as my fibre line is from Metrofibre (the worst experience right after MTN), are there no backup UPSs since there is no ethernet service during loadshedding? Would you happen to know?
53 replies
42 months ago
MTN Cancellation request for no service
Can you kindly help me with a cancellation request because there is a breakdown in service from your side? Service on my router was cut a day after the debit order. What I will not do is pay an early termination fee for a product you are unable to provide, unfortunately. Please call me back because calling retentions is futile and you know that very well. I spoke to Ziyanda, who was very nice and all, but it was not within her scope of work. Please give me a call or email me, please. It is quite urgent. Please be made aware that your retentions team is non-existent and unreachable. Muchas gracias
319 replies
Review Distribution
5 Star
4 (30.76923076923077%)
4 Star
1 (7.6923076923076925%)
3 Star
1 (7.6923076923076925%)
2 Star
0 (0%)
1 Star
7 (53.84615384615385%)