EE
Ernest E
Active since Jan 2022
24
Reviews
0
Industries
Reviews
24 reviews1 month ago
Questionable customer service
On the 09 March 2026 at about 10:30 to 11:00 in the morning,i went to Telkom store in Centurion mall,to find out why my prepaid number which i had ported from Mtn to Telkom as early as the year 2018 was deactivated,to my surprise there were five if not more store personnel on duty gathered in one corner,one lady who addressed me in Sesotho approached me while i was pressing the store ticket generating machine,i greeted her while i was reading and choosing the reason for my store visit on the machine,she kept quite with no response,she cancelled my ticket before the machine could even generate the ticket without saying nor explaining the reason for that.I was surprised but i went ahead in explaining the reason for my store visit,she was also trying to block me from entering further into the store to conduct her interview at the door,she also told me when i will never ever get access to my number again she alleged when my number had been blocked by Telkom and was sure that i would not be getting it back,even after i had indicated that i had been enquiring about this for the longest period without a direct answer provided,i requested her to check on their computer what was written as the reason for the deactivation,or the last person who was using the number.I presented my phone to her to prove that i have been receiving some strange sms with different people being reminded to come pay their accounts on the number,that was the only time she proceeded to press the store computer keyboard.Afterwards that is when i left the store and was dissapoints that this lady had not shown any empathy nor sympathy on my complain as a customer even when i explained that i had been using that number from 1998.From the moment i greeted her and she kept quite,that gave me a feeling that all was not going to be well with that store visit.
0 replies
1 month ago
Questionable service delivery.
Questionable service delivery by one of the MTN store assisstant.On the 1 March 2026 at about 09:45 to 09:50 i visited mtn store in Wonderboom Junction in Pretoria.My contact number had been deactivated for almost 24 on the number that i had been using from 1998,i could not make nor receive calls,that also affected my emails.I have been requesting clarity on this matter from as early as 2020/2021.I had ported the number to Telkom since the year 2018.The reception i received from some Afrikaans speaking lady who blocked me at the store entrance was surprising.To my surprise it was early in the morning and the store was not even closer to closing.She had just assisted some family of four,when i arrived at the store,she intentionally refused me access to the store,which was surprising to me,i insisted that she checks their system what could be the reason for my numbers blockage,she refused i then requested a statement on my contract sim card with mtn,she wanted to refer me to online platform,i then insisted that she provides me a hard copy of my account since it was a (Data Only Sim Card) but my account was debited many different amounts not agreed upon.
0 replies
2 months ago
Best service
I would like to compliment Goldwagen Pretoria Gardens staff,they are always professional and keen to listern as well as help all their customers.keep reaching for the stars,i have been buying vehicle spare parts as well as service kits from their spares shop for almost five years now if not longer and most of their staff remains humble as well as professional.Today the 26 February i was assisted by Mr NDUMISO keep reaching for the stars.
0 replies
3 months ago
Lost cellphone to a store Cashier.
Loosing personal belongings to PEP Home staff(Cashier).On the 06/01/2026 earlier that morning my sister went to pay bills at PEP Home store Nkomo Village in Atteridgeville.As with many customers we are usually advised to either take a picture of our IDs,Store cards or even to create virtual cards to avoid loosing physical cards to ********s and ****mers.My sister is one of those who fell victim to one of the cashiers employed by PEP Home,she waited for her turn on the stores long que to pay her bills,when it was her turn,she alleged to have bin requested to present her cards for payments,she indicated when she had pictures of the ID cards as well as account numbers on her cell phone.The 1st cashier requested to have my sisters phone passed on to her hand,in order to can assist in processing the 1st payment,then she was referred to the next cashier for another type of payment wich was funeral cover then again referred to the 3rd and final cashier who had assisted with all the other remaining transections,She then indicated when she left the store.Plus or minus two minutes later my sister quickly rushed to the same store since she had noticed that the 1st cashier never returned her cellphone back to her,only to find her out of the till.point,she requested to see her and asked if the cashier did not leave behind the cellphone in case she came back for it.She then requested help from the store manager to no avail,she requested another customer to dial her number in case the phone was close,it only reng but no answer,she then requested a review on the store cameras to check what might have happened to hef cell phone,still no help,instead it was alleged by the other remaining cashier when the store camera reviews require R3500 payment or more.On friday 08/01/2026 earlier that morning I accompanied her to the same store,requesting both manager and the alleged cashier to at least hear their side of the story and find a solution,only the manager was able to listern to this complaint,he then indicated when he saw nothing wrong in this scenario and the cashier was not at fault at all.Clearly the manager was pretending to listern to our cry,knowing very well he had already choosen a side of his employee in this regard,we proceeded to the local SAPS to open a case.N/B to all the customers please be careful when using cellphones to transect in such stores,not all cashiers have your safety nor best interest at heart,please remain vigilant at all times.
53 replies
5 months ago
Being Vigilant this festive season
To all those who will be doing their Christmas and Festive season shopping,i kindly reming you to be vigilant everywhere you go.You must also be careful of the on line ****mers,South Africans have been under attack from on line ****mer,just recently one of my family members cell phone number was hacked,luckily the people who pretended to be from MTN customer care,raised some suspicion because they called late in the evening.SAPS as well as MTN customer care were notified and the matter received immediate attention.
0 replies
7 months ago
Professional service rendered
Roman`s Pizza Amandasig shop 25,i was once again satisfied with the service i received from the staff at this Romans pizza store on the 6 September 2025 at around 15h00 , especially the professionalism by one of its cashiers(Miss P****lo Mogatla),keep up the great work
0 replies
12 months ago
Professional service
Professional service is presented by the managers of Sasol Garage Lotus Garden,at WF Nkomo and Strachan streets.Mr Itumeleng Matabane is one of the Professional managers in that garage,always friendly and ready to receive any complaints or compliments,keep up the good work.
58 replies
12 months ago
Professional staff
The experiance and Professionalism by the Employees of Capitec Bank Lyttleton Branch in Centurion is always out of this world.Keep reaching for the stars under the Leadership of Miss Sarah.
58 replies
13 months ago
Always check your small change and request till slip
Good evening,on the 17 march 2025 i visited Engen garage Nkomo Village in Atteridgeville,i bought snacks to the value of R83.90 then paid with R200 note.The cashier then returned my change as (R116.00), which was meant to be (R116.10) after she gave back my change i then requested for my till slip,she looked surprised ,while waiting for my till slip she then included the outstanding 10 cents which was initially withheld from me.So dear customers please check your change after every purchase every where you buy.This was a reminder to always ask for a till slip in order to can see what was bought vs the amount you paid.The outstanding amount could have bin more,and my question is why cant such places just charge normal streight prices no cents required if their staff constantly dont seem to see the importance of giving us back our brown coins as small change.
53 replies
17 months ago
Paying for a cashiers mistake
Kindly make sure when paying all your accounts that the cashier or sales person assisting you enters your correct details.During november 2023 i payed R1664.00 on my water and lights account at centurion office,they were experiencing a shortage of white paper which meant no A 4 size print out of water/lights statement.The amount of money to be payed by clients was verbally told then written manually down on a peace of paper which had clients account number and address,we then proceeded to the cashiers for payments,unfortunately wrong information was entered by the cashier im not sure whether it was intentionally or accidentally,but to this date i wrote more than 3 SAPS representation affidavits as requested,i emailed as well as hand delivered them to the municipal senior officials through out 2024 but with no luck.I was shocked when in September October 2024 my account had grown to R5000 a week after i had visited municipal offices in town and no one was able to explain why or how come.I directly pay my municipal account always on time at their offices,but this happened.Please take a minute or two to check your receipt.
0 replies
Review Distribution
5 Star
9 (37.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (16.666666666666668%)
1 Star
11 (45.833333333333336%)