OM
Onalenna M
Active since Nov 2009
18
Reviews
0
Industries
Reviews
18 reviews1 month ago
I had an excellent experience with Patricia at Madrent
I had an excellent experience with Patricia at Madrent. From start to finish, she was professional, attentive, and genuinely committed to delivering outstanding service. She made the entire process smooth and stress-free, always going the extra mile to ensure everything was handled efficiently. Her friendly approach and clear communication really stood out, and it’s evident that she takes pride in her work. I truly appreciate the level of care and dedication she showed. Highly recommend Patricia to anyone looking for exceptional service!
0 replies
2 months ago
******** deductions
What an unpleasant experience. I cancelled my month to month wifi subscription on 1 February 2025. On Feb, March and April 2026 a year later vodacom continue to deduct my acc with different amount despite a contract cancelled a year ago and no service received. I write monthly to customer service with no help or support.
5 replies
9 months ago
Bad service and regret
Unfair credit reporting even though account is cancelled. I cancelled my WIFI contract effective 1 February 2025, but they continued to update my credit report negatively even though i cancelled and my contract was on a month to month basis.
3 replies
12 months ago
Disappointed for my account not to be closed even though the bond is settled
I am so disappointed by the handling of my matter. I sold my house and the settlement and bond cancellation were done on the 3 April. On the 1 May despite the new owners having a title deed the bank continues to attempt to debit my account even on the 1 June. I have been calling with no assistance as to why the bond acc is not closed, what are they trying to debit as i do not own the house its sold and the bond has been settled? no response as well from their attorneys that handled the bond.
7 replies
25 months ago
REFUSED REFUND BECASUE THE BRANCH WAS CLOSED WHEN I WENT TO COLLECT MY VEHICLE
I recently rented a vehicle at my local branch which was prepaid. When I went to collect the vehicle, the branch was closed and could not take the vehicle. I emailed the local branch, which is always friendly and helpful, which escalated the matter, to my surprise I'm told by someone from a call center Lwazi Mntungwa that i cannot be refunded because the vehicle was not cancelled, how was it not cancelled if I did not take my vehicle. I require a refund of my money. I never took the vehicle because the branch was closed when I went to do the collection. If this is how they treat their customers NEVER prepay for your rental.
1 reply
37 months ago
Extremely disappointed
I am so beyond disappoined by the rude service offered by CCD courires and the incosideration. I am waiting 2 month now for my discover bank card with them and of recent they were delivering my business bank card. I was specific in my requirement and asked to nominate a third party to receive my cards which they decline. I then informed them to come at a certain time and they confirmed and send me an sms confirming the time. Instead, they arrive before the time they said they will and i inform them i got a confirmation that my card will be delivered between 12 and 16:00 and they should come between. I called and informed the guy he must come between 12 and 14:00 instead he left with my important cars. The delivery guy is extremely rude and does not even greet clients. I need all my cards delivered.
2 replies
38 months ago
Promt and a very warm excellent service provided
Promt and a very warm excellent service provided. Thank you Justin Grobler for your professionalism with my query.
1 reply
52 months ago
Extremely poor service
I wrote to Isabella Garcia in June 2021 to cancel my membership and not send me any product, despite this they continued to debit my account which was reversed, no products of theirs i have received which i don't owe them. 9 months later they send me an sms that they handed my overdue account for collection, for what products as i used to pay for my products in advance. i would appreciate if this can be rectified with immediate effect.
3 replies
53 months ago
Excellent and professional service
What a wonderful and pleasant experience to have been assisted by Botha, Liesel L from Standard Bank. I had put through an application for lending and had the pleasure of being assigned to this wonderful soul, very professional, calm and very passionate about what she does. She followed up and ensured i was assisted speedily. I would definitely recommend this service to anyone. Thank you Liesel you deserve a 10 star!
1 reply
59 months ago
bad resolution of my query
I wrote a review on the default listing i received from MTN and Mondo for a service they never rendered to me. Mondo called and their resolution is to activate a sim card they listed me for ONLY today the sim card got activated, i do not want a sim card activated i want my default listing removed from my credit bureau report and this confirms i never received a service from them and they billed me for it. Please cancel this contract and correct my default listing
1 reply
Review Distribution
5 Star
3 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
15 (83.33333333333333%)