Active since Jul 2011
I had lightning damage to my equipment yesterday afternoon and Wirulink promptly came out to assess and replace today. Thank you for the great service!
Always a pleasure dealing with the technicians and sales people at Nemtek. They are most helpful, always taking time to explain things and giving you options. Very good customer service over the phone and at the counter no matter how busy they are.
As usual, a big thanks to Dial A Nerd for quickly sorting out my problem on my laptop remotely this morning. And a big shout out for Otlotleng Yawa who called me back to explain the problem to me and showed me what exactly was causing it.
After trying unsuccessfully for months to cancel my subscription to my Tracker, when I finally was able to cancel it, I was debited for an additional month thereafter. Now I have queried multiple times asking how to get the tracker out of my car and your company refuses to reply. This tracker never worked properly to begin with and now despite not working according to you company, it continually drains the battery in my car. I would like it removed as soon as possible.
I placed an order via www.franschhoekcellar.co.za which was handled by DGB. I contacted them as I had not received an email confirmation. They immediatly answered despite it being over the weekend and continued to update me until it left their cellar. Very friendly service which would make me want to place an order there again! And they used a very efficient courier!
I was very impressed with your courier company and the service it provided. When I called to inquire about my delivery, I was informed that she would check up on it with the branch office it was sent to. I was promptly called back and informed when my package would be delivered. The driver, called me and asked for a pin point and delivered without delay. Thank you for your excellent service!
Dear Vodacom, I have had a few data contracts with Vodacom for years under a business contract. One of the accounts started running our of data every two days this week and now the second one has begun to do so as well. My general usage of my data has not changed. You will see that one of the sticks has only started recently depleting and it is 100% out of the norm of my history for this contract. The other one in question generally gets topped up 1x per month. Suddenly they are depleting every two days. I request that you look into this and return the data that has been taken. I also ported my number to Vodacom about a year ago and surprising enough, I was able to survive on 1GB of data with MTN and at least 500MB of it over monthly. Since being with Vodacom, I am barely able to manage to stay within my 750MB each month. My phone usage is unchanged as well hence my belief that Vodacom is unrightfully removing data from contracts. Since running out of data, I started getting calls from two of your numbers ********** and ********** - however when I pick up the phone there is no one on the other end. These calls have coincided with my contract suddenly running out of data. I am not prepared to buy additional data as I fear it will also disappear in two days. This is getting to be ridiculous. Add this to the intermittant/bad connection of late in my area as well. Vodacom, I need to work and you are now preventing me from doing this. Please contact me on ********** .
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