LS
Leandre S
Active since Jun 2022
10
Reviews
0
Industries
Reviews
10 reviews11 months ago
Absolutely Pathetic Service – No Help at All from DSV Road Freight
I’ve had enough of DSV Road Freight’s shocking service. They keep calling me to arrange delivery of a cellphone contract from MTN – even though I am not the account holder. My husband is. When I try to give them his number so they can speak to the correct person, they flat-out refuse to contact him. They also won’t bother to get the right number from MTN. No flexibility. No willingness to assist. Zero customer service. Just a constant loop of pointless calls and rude responses. Honestly, the entire experience has been frustrating and completely unprofessional.
116 replies
16 months ago
Exceptional Service at Chery Edenvale!
I recently purchased a Chery Tiggo Cross from Chery Edenvale, and I couldn't be happier with the entire experience! A special shout-out to Adrian Wong for his outstanding service. From the moment I walked in, Adrian was attentive, knowledgeable, and genuinely committed to making my car-buying experience seamless and enjoyable. He answered all my questions, provided valuable insights, and ensured I felt confident in my purchase. The level of professionalism and care I received was truly remarkable. I highly recommend Chery Edenvale to anyone looking for a new vehicle. Thank you, Adrian, for making this such a positive experience!
0 replies
16 months ago
Exceptional Service at Chery Edenvale!
I recently purchased a Chery Tiggo Cross from Chery Edenvale, and I couldn't be happier with the entire experience! A special shout-out to Adrian Wong for his outstanding service. From the moment I walked in, Adrian was attentive, knowledgeable, and genuinely committed to making my car-buying experience seamless and enjoyable. He answered all my questions, provided valuable insights, and ensured I felt confident in my purchase. The level of professionalism and care I received was truly remarkable. I highly recommend Chery Edenvale to anyone looking for a new vehicle. Thank you, Adrian, for making this such a positive experience!
0 replies
18 months ago
Urgent: Pick 'n Pay - Unresolved Refund Issue for R1710.96 & Poor Customer Service
Since 3 October, I have been waiting for Pick 'n Pay to refund R1710.96 deducted multiple times from my bank account for a single order. Despite providing clear proof—a copy of my bank statement showing the exact deductions—Pick 'n Pay’s responses have been inconsistent, frustrating, and misleading. Initially, I was told the refund had been processed, with the usual 5-7 day waiting period. However, after 13 days with no refund, I followed up, only to be informed that, according to them, no deduction occurred. I once again sent my bank statement, yet their response was dismissive, insisting they do not owe me anything. The lack of accountability and disregard for my valid concern is unacceptable. It’s disappointing to see a major retailer failing to handle a straightforward refund while neglecting to provide clear feedback or any real assistance. Pick 'n Pay management urgently needs to train staff to handle customer service and financial queries professionally and ensure their employees are capable of reading bank statements accurately. This level of customer care is unacceptable
195 replies
19 months ago
Pick 'n Pay ASAP Not Returning my Money !!!!
There was a technical error on the app on Saturday 28 September 2024 which caused my order to take R5 114.89 out of my account. The order was cancelled and after numerous emails and not trying to phone and not getting through I still have not been reimbursed. I need to know when I will be getting my money back!
159 replies
29 months ago
Customer Service Non Existent
Feedback extremely poor, ordered a charging cable for my laptop, received the incorrect one, logged it with them 22 Jul 2023, last time I was able to get hold of them was 26 September 2023 with no constructive feedback on when I will receive my replacement charger.
0 replies
31 months ago
Makro failed to fix my Skyworth TV under extended warranty
I bought a Skyworth TV from Makro and took out an extended warranty for peace of mind. However, when I had a problem with the TV and sent it to Makro for repair, I was very disappointed with their service. They did not send the TV to the official Skyworth service center, but to an unknown technician who did a poor job. When I got the TV back, it was worse than before. It was lagging, and I could not install DSTV on it anymore. I contacted Makro again and logged a second call (Ref: 3175341) on 14 July 2023, but they have not resolved the issue. They keep telling me that a technician will phone me, but it never happens. I have also sent follow-up emails, but they are not helpful at all. I feel like Makro does not care about their customers or honor their warranty. I am very unhappy with Makro and their service. I want them to fix my TV properly or replace it with a new one.
131 replies
34 months ago
Amazing ISP with Amazing Customer Service
I have been a customer of Level-7 Internet for about 3 years, I have received amazing service throughout the years and was really sorry that I had to cancel my contract with them. On top of them providing an amazing customer service, I felt I had to write about how amazing I found the cancellation process. They were sincere and very helpful during this process. When I returned the router, they supp**** me with a confirmation that they received the unit and credit note within a day. Thank you for your wonderful service, I will never forget it.
0 replies
34 months ago
My Amazing Experience with Crisp Fibre
From the moment I signed up, I was impressed by how helpful and friendly their staff was. Shana Venter guided me step by step through the process and kept in touch with me regularly to make sure I was comfortable with everything. She answered all my questions and made me feel valued. She is very knowledgeable and helped me choose the correct router for the package I signed up for, which is absolutely an amazing value-add. When it came to activating my internet, I had no problems at all. I logged a call via WhatsApp (which was really convenient) Kyle contacted me within 10min and helped me set up my router in no time. He was brilliant, patient and very kind. He made sure everything was working perfectly. He also gave me some useful tips and advice on how to get the most out of my internet. I am amazed by how affordable Crisp Fibre is. I was doubtful at first, but now I am glad I chose them. They have exceeded my expectations. I would highly recommend them to anyone looking for a quality internet provider. Crisp Fibre, you rock!
0 replies
39 months ago
DSTV = Winner of Worst Service Award
4 Weeks ago my mother experienced issues with her two decoders, to the point where there is no picture, I decided to help her to apply for DSTV price lock (biggest mistake of my life!) We ordered the two decoders, only one arrived, a DSTV call centre agent assured me two weeks ago that we should receive the second decoder within a week. (Still waiting!) My mother is not able to watch any tv and still having to pay for the full 4 weeks. DSTV call center must be worst call center to deal with. Incompetent staff full of promises but they do not know what they are doing. They are not interested in helping their clients. This is happening every time you call the call center. For a week now I have been phoning several DSTV telephone numbers just to go through the whole story from the start explaining everything, just for them to tell me that they are not able to assist, it has to get escalated and someone will phone me back! Surely now you want me to scream on top of the roof. How many 24-48 hrs should I wait for?
168 replies
Review Distribution
5 Star
4 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (60%)