Active since Sep 2022
STAY AWAY from Amazon.co.za If there were a ZERO rating, I would've given them at least a zero rating. The customer service is pathetic!! It's between non-existent and missing in action. Probably the most *********** company on the planet when it comes to customer service. Amazon South Africa does not provide a direct customer service email address. Already tells you a lot about how much they value giving you support because their online forms take days to weeks to get answered.
My very first dealing with this courier company. Waited for a parcel to be delivered. Eventually saw my parcel was delivered, but not to me, but to an address 150km away in another city. Even though the correct address was on the waybill. *********** and very unprofessional. Still waiting for the agent to call me back after promising to contact me back. Will never ever use this courier company for business or personal use!
From my order up to my first meal, I was very impressed with Thyme FitChef. The order process is quick. The delivery took 3 days if I took out the public holiday that we had in the week. The packaging is neat and very professional. The meals are healthy, nutritioness and it's delicious. The price for this is very competitive, and you will not be able to make or get chef quality healthy meals for a better price. It's so convenient and quick. Oh, and they spoil you with a little treat with your order, and it's very yummy! As a personal trainer, I definitely have a go-to place now, where I can recommend healthy food to my clients!
I would recommend this company and the products to anyone. Their services and their support and everything overall is top notch!
From I signed up until my termination, I never had any issues. Service has always been excellent.
I lost my respect for this company today and as of today I will never put my foot in any of their stores and I will never support any of their stores ever again. They have ZERO respect for deceased people! My dad died a year ago and Edgars was notified of this that there is also no estate so they might as well close the account and write off the money that's owed to them as there is no one who's going to pay it and they will not be able to get it from a deceased estate either. But as pathetic as Edgars can be and people that can't use common sense and decency they handed my dad's account over to their attorneys to try and retrieve the outstanding funds. How pathetic and hard up can you be to even chase dead people for money!
Trying to on board with this company seems like an impossible task. You wait forever for the "onboarding" team to screen and verify your application. Been almost a week and all I'm getting is the same copy & paste response: Thank you, It shows that your profile is with our onboarding team being screened, we have escalated for the agent assigned your application to contact you to give feedback on when your profile will be verified. There are financial businesses that do this in a day, iKhokha it takes 1 week or more. Very disgusted by the poor service received if you take into account their reputation. You would expect more from this company.
I have been dealing with Denzil (Clearance Admin). He keeps on telling me FedEx is waiting for their "runner" and then he can update me on the status of my parcel that's been detained for over 2 weeks now. I've done all the requirements with SAPHRA and they cleared it now the delay is with Fedex for some other reason and Fedex is giving me very slow and poor customer service. Wouldn't recommend doing business with these people. No urgency and lack of service delivery!
Never get into a position where you have to deal with this organization. You will get extremely poor service and no communication whatsoever. Typical South African government institution where there is no service delivery and poor to no communication. Even senior people will ignore you rather than help you and try to resolve your queries. Institutions with this mentality are why SMEs in this country fail most of the time because they lack urgency and competence.
I had enough of your staff at Virgin Active Vanderbijlpark NOT logging manually entered sign-ins at the club. The scan system has been broken for 2 weeks now and we have to write on a logbook and then the staff needs to manually capture the entries so it logs us onto the system and show our logins, this is to achieve rewards and stuff. I have proof that I went to the club yesterday and did my manual entry and guess what the *********** staff DID NOT DO THEIR JOB!!!! I don't see it on my app that my gym session was logged. So 2 things here, why does it take so long to fix/replace an electronic system? And why can't *********** staff just do a simple job!! This is pathetic, to say the least for the kind of premium you are charging, NOT PROFESSIONAL AT ALL!!!
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