PS
peggy S
Active since Oct 2022
37
Reviews
0
Industries
Reviews
37 reviews5 months ago
worst service excuses not to refund
I’m very disappointed with Booking.com. I was charged twice for the same booking after my first payment declined and then went through. I immediately contacted them and was promised a refund, but it’s been nothing but excuses since then. Now they’re claiming the second payment is linked to another booking made with a different email address, which is completely false. I only used one email for all my bookings and payments. Their customer service keeps saying they’re investigating, but no one is resolving the issue. I’ve lost confidence in Booking.com’s reliability and transparency. I just want my refund for the duplicate payment!
0 replies
7 months ago
I would like to writ...
I would like to write a review about King Price Insurance
53 replies
7 months ago
I would like to writ...
I would like to write a review about King Price Insurance
53 replies
8 months ago
Bad service
I need help in the car seat department been here for 28 minutes everyone I asked for help went to look for someone that can help never came back.
2 replies
8 months ago
********** by Telkom
I’m meant to pay R998 a month, but I was billed as follows: June: R1,700 July: R1,600 August: R1,600 Please check and correct this, as the agreed amount is R998 per month. Kindly send me a corrected statement and refund
0 replies
8 months ago
Bad service
South Africans consumers beware of better sure financial consultant's. I reported home appliances on the 1st of August they sent someone to access the fault I've never heard from them no action no solution I keep following up no action
54 replies
11 months ago
Exceptional service
Throughout a frustrating experience with multiple service providers Makro and Samsung, Thuli stood out with her professionalism, kindness, and commitment. She responded to emails and calls promptly, followed up without fail, and ensured I wasn’t left in the dark. Even when I was upset, she remained calm and helpful. It’s rare to find someone so dedicated — she truly restored my faith in service. Thank you, Thuli! 🙏💐
0 replies
11 months ago
Bad service
I am extremely disappointed with the service I’ve received from Marko regarding a Samsung double door fridge I purchased . I logged a service call on Monday after the fridge completely stopped working. I was told a technician would contact me within 72 hours — that never happened. I’ve been calling every single day for updates, and instead of getting real assistance, I was pushed around and told a “Defy ambassador” would help me. Why I’m dealing with Defy for a Samsung fridge is beyond me. I also sent through proof of purchase to Samsung, only to be told they “can’t open a PDF document.” How is that even possible for a major brand? It’s now been days without a working fridge, with no solution, no technician, and no real help. I’m tired of going back and forth. This is not the service one expects after spending thousands on a trusted brand. Do better, Marko. Do better, Samsung.
53 replies
11 months ago
Bad service
I lost a prepaid SIM card. Purchased a SIM card from Pep Rica'd it and went to MTN for simswap, I was asked to go to police station for affidavit and ask to pay R100 for a SIM card. I asked where does Pep get their MTN SIM from if I have to purchase another SIM for R100 not get airtime. I believe I was ****med by Linde vryburg MTN 0832003285
0 replies
13 months ago
Ridiculous service
Reference 920123547 Eskom’s service in Maganeng village is completely unacceptable. They recently removed all the meter boxes they had installed, leaving almost half the village in darkness. When I tried to register my new meter, I was told it would take 21 days to activate. I was also advised to visit the Taung branch, but when I got there, they told me customer service is no longer operating at the branch and that I should call the customer care center, which has been useless—I call every day and get no help. To make matters worse, my mother personally went to Taung to report a sparking meter box, which is a serious safety risk. Instead of helping her, they told her there is no meter box and asked her to call customer care, which is no longer operating! Ref 920123547 Ref 931768343 it's been 3 months in the dark
0 replies
Review Distribution
5 Star
16 (43.24324324324324%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
21 (56.75675675675676%)