NV
Neil R
Active since Mar 2010
28
Reviews
0
Industries
Reviews
28 reviews4 months ago
Expired Meat
I'm starting to get frustrated with the quality of Food *****s meat. I've just returned meat that was off and got some other meat only for that meat to also be off and this isn't the first time. Someone needs to do a quality check on their products. I will no longer be buying any meat that they package on site and if I do buy meat, it will only be pre-packaged meat from another supplier.
112 replies
11 months ago
What's Happening?
I hope my internet does not get turned off! I received a message that my account will be suspended due to an outstanding amount. I was behind but made an arrangement to catch up over 3 months. I made a payment last month, but they said it was the incorrect amount. This was then recalculated over the next 3 months. I made the correct payment as advised and now they say there is more outstanding. I sent a WhatsApp request at 12:38 today, it's now 18:28 and there has been no response. I also logged a ticket at about 14:30. I'm still waiting for someone to get back to me. I love RSAWeb, what is happening? New ownership, staff or processes? I don't want to post here, but the 1 day suspension threat is making this an urgent matter.
0 replies
14 months ago
********* Practices.
WOW, what a ****... I had to go to Bellville and found Parking that said P60min. I was there for less than that. When I returned to the vehicle I was notified that I needed to pay for parking. I know nothing about Belville and there is NO mention of this "Street Parking Solutions". Who are they? I didn't have the money to pay and was threatened with a possible R500 fine if I don't pay a miserable R13. WTH, I don't carry change with me. Who does these days? I am taking this matter further as there was no clear signs that there was a fee to pay within this time limit and no one approached me until I returned to the car which was borrowed.
0 replies
15 months ago
No respect.
Clientele Rewards called me recently as I haven't been able to make payments for the rewards program due to not being able to find work for a year after the company I worked for liquidated. I advised them as such and told them I cannot afford it right now. A family friend transferred some money into my account for Food, and Transport for an interview. Clientele took money out of my account (After telling them I can't afford it right now), Now I have no food and no money to go to my interview. Thanks clientele for digging me deeper into the trench. I emailed them as per the email on the App, then I get a DoNotReply Email to use the App. Smart but very Scaly move!!
277 replies
25 months ago
Do not apply online and don't waste time with the Call Centre.
Once all your documentation is submitted, don't waste your time with the Call Centre agents, they don't have the answer. All you will get is "Sorry for the inconvenience". When you ask for a timeframe on the payout or pending claim, every agent has a different time. "It can take up to..." "7 days / 15 days / 35 days / 20 days / 7-10 days, etc"... NO ONE has a definitive answer. Their ONLY DUTY is to pacify you by saying "Sorry for the inconvenience", and to give you some arbitrary timeframe to keep the peace and get you off the line. After about the 10 call, one of the agents told me to go to the nearest Labour Department... This was on a Thursday, he said that it will be seen to either tomorrow (Friday) or the next Monday... Monday has come and gone, it's now a week later, and still nothing. I have been waiting since November! Based on some feedback... Applying online IS NOT the way to go and is the reason why it takes so long. It's apparently best to apply directly at the Labour Department.
0 replies
33 months ago
Terrible Transfer / Cancellation process.
I generally love RSAWeb, but you need to jack up your Transfer process. It's taken over a month to try and cancel. Your App doesn't work properly. I called in and was advised to go online. I then went online and was advised to send an email. The email response then tells me to go online. I then go online and it again tells me to send an email. I then get multiple emails. I now have to pay for an EXTRA Month, plus my new Contract!! This is *********. I'm NOT at ALL happy right now.
0 replies
59 months ago
DISGUSTED!!!
I am HORRIFIED at Capitec's STUPID Policy... I recently opened up a Capitec account and created a Sub account for my education. I was supposed to receive financial help for the course from a friend in the UK of £400+. The sub account is under the education name and is the details I gave to the sender. The money was sent last week. I received a call from the sender stating that the money had bounced and she was charged £50 (R1000), that's a 12.5% loss of which I can not afford to lose. I Urgently need this money by Fri that's only 1.5 days, it's going to take another week before I see that money of which will be useless by that time. Capitec's reasoning is that they are not aloud to receive money from outside South Africa to a registered company... Because the Name on the sub account is equal to a company of the same name, it bounced!!! How STUPID... My Account is NOT THAT Companies account... IT's MY Account. MINE!!!!!!!!! So if YOUR NAME is the same as some other companies name like "John Dory" for example, you will NEVER be able to receive money from outside South Africa... Thank you Capitec for NOT Informing me when I opened the account and SPECIFICALLY mentioned that I want a Sub account for my education and that I would be receiving money from overseas into that account. I am NOT currently working and have LOST R1000 that I will never get to see!!! I am FUMING!!!!
53 replies
67 months ago
Ludicrously Expensive!
You are now charging ludicrous prices... R2.50 per B&W page. Are you mad? Not to name drop, but I believe it holds some credit to my complaint... Postnet used to be the expensive company and I always went elsewhere, 3@1 being one of them. To Postnet credit, they only charge R1.50 per B&W which is the standard. Why have you guys gone to the extreme? I will now only go to 3@1 under extreme desperation and if they are the ONLY option.
0 replies
68 months ago
Reverse logic!
Best Internet insisting that I WhatsApp or email my ID and proof of address before they send me the Quote and T's&C's. This is the first time in my 40+yrs that the process has been reversed. As a customer, I should be able to see if I'm happy with the Quote and T's&C's, before I go ahead, and send through all my personal details.
0 replies
68 months ago
Waste of Time
I am not impressed at all. Firstly it took weeks before anyone called me. When they did eventually call, I was driving so couldn't answer, but there was no second attempt until I responded to their email notifying me of the missed call (Thank you for following up to the email). I was finding it hard to understand the person on the other end... I was trying to give him the address but he kept on getting it wrong and then just 'thumb sucked' some random postal code and said I had signal. He then told me that it would take 5-10 days to connect, and asked if that time would be the same if I got a sim from Takealot... He said it would take the same amount of time (This logic does not make sense). I then proceeded to voice some concerns in the hopes of a solution, but he chose to cut the call. Highly unprofessional!! Even with my concerns, I was willing to take a chance, but the fact that he just dropped the call... USELESS!! I will rather pay a little extra to a company that actually deserves it!!
106 replies
Review Distribution
5 Star
1 (3.5714285714285716%)
4 Star
0 (0%)
3 Star
3 (10.714285714285714%)
2 Star
7 (25%)
1 Star
17 (60.714285714285715%)