FA
Feroz G
Active since Nov 2022
12
Reviews
0
Industries
Reviews
12 reviews7 months ago
Disguting service
12/09/25 1. We took delivery on the 8 August , truck was sent to Durban , today is the 12 September we have no license disc and plates. We are now on paper plate number 3 which is been arranged by FAW Pinetown , I have problem with sending my rep from Verulam to Pinetown every 2nd week to collect this. I was billed R185.33 per trip x 2. 2. We were told that the head office has massive delays hence the truck was only registered on the 2 September 2025 . Truck 2 – Ebrahim Mohammed – Crunchy Bites (PTY)LTD 1. I app**** for finance through my business Crunchy Bites , please see attached confirmation letter for Crunchy bites contracted to Freshley’s Sales & Marketing , yet the finance was still done on my personal name , I was in for R35k deposit and now I have also lost my VAT of R54 225 and yet we still proceeded with 3 more units from this branch. 2. We fetched the truck (stand to be corrected ) 13 August 2025 , it already had a cracked windscreen was assured it will be repaired in 3 days from delivery. To date it’s not repaired . 3. We were also promised that FAW Isando will cover the cost on the licensing for all the hiccups that occurred. to date no license plate, we on paper plate number 2 4. The truck alignment was totally off on delivery , left indicator bulbs were burnt that cost was R500 to sort out , with a PDI inspection how do we deliver a truck with these kinds of faults. 5. 1st September the truck was on a delivery route with 28k worth of stock , they were stopped at a road block in Boksburg , the paper plate was told to be *****ulent and truck was escorted to the impound yard in Boksburg , Chric was in contact with the driver to give him R500 to get out the situation , 30min later nothing happen we were forced to send R2000 in cash and R500 on a cash send to release the truck. Chris promised to refund the R500 on the same day, yet nothing was received. If we could not return the R500 I could not see the R2000 being refunded hence we didn’t even bother requesting. 6. On the same day I had a meeting with Chris and Fanie regarding all the outstanding issues , it was agreed by Friday I would have received the plates and disc for truck 1 and registration for truck 2. To date I have received nothing . The approval letter 1 I received was incorrect which was for an 8.140 , when I queried it was changed to 6.130. with all these changes the interest rate went from 14% linked to 15.75 % . 29/09/25 - Follow up Good day Jaco As per our discussion on Friday afternoon the following was discussed : 1. Number plates & disc to be sent to Durban for truck 1 – this has been received. 2. Truck 2 – the windscreen is still not repaired. 3. The new disc and plates are not delivered. 4. The 2 approvals , Eugene was meant to revert on the progress – no call or email received. and we have 3 deals approved to which we are waiting on assistance.
0 replies
16 months ago
FNB - Useless Customer Service
I have been trying to resolve my business online registration of new account since October, I have spent numerous hours calling their call center and have sent mails to the online support. No one gets back to you.
56 replies
17 months ago
FNB IS USELESS
FJL - 104940 I have been trying to resolve an issue since September. I have visited the branch and have called their support line numerous times. I still cannot create a profile for my online banking.
56 replies
17 months ago
BMW Financial Services - Useless
09/09/24 - I received my homeloan statement with a refund due to which i sent through all the supporting information. Spoke to Diego Jacobs who assured me they will process my refund. I e-mail them back on the 09/10, no reponse. I called BMW today , to be told only 1 person has access to the homeloan information and no one else can assist me. They were meant to call me at 11:00 and its now 15:00, no phone call.
0 replies
20 months ago
VODACOM IS USELESS
I submitted a complaint on the 31/07/24 and since then I have received 2 calls from the call center , numerous calls from a lady named Nicole from Vodacom to advise me my claim was sorted out and there was credit of passed on my account for debit going off 2nd September. Come the 2nd , I have been billed in full.
159 replies
21 months ago
Unhappy Customer
Every month without fail , I received a call center, the number is 031 945 8975 which i assume is in KZN whereby they tell you story that Vodacom wants to reward you with more gigs at no cost. I decided to entertain the call in May and I have seen my contract increase from a 5gig to 20gig from a cost of R330,27 to R510,27 and R523,37. This is an increase of R1 000 as I have 5 contracts. I have e-mailed Vodacom on the 31/07 and 07/08 and i have not received a reply.
106 replies
26 months ago
POOR SERVICE DELIVERY AND PLANNING.
Hi , I bought and paid for Valentine flowers on the 5th February and my delivery arrived at 18:26, the entire day my wife thought I had forgotten to buy her anything. You would think planning in advance would take precedence.
0 replies
28 months ago
WORST EXPERIENCE EVER - YOU NEED TO CLOSE DOWN.
We were on holiday in Umhlanga and my wife book Bellezar for us and our 2 kids to spend New Years eve at. Worst experience ever, we arrived, and they didn't have a table for us. The 2 Indian gents and 1 lady had no idea as to what they were doing. Ran out of the advertised complimentary Champayne, each person was meant to get 6 pieces of sushi which we didn't , the meals were horrible, they packed the place to capacity as a result we left at 21:00. when we requested the bill, they tried to further rob us by charges as an entrance charge. A poor run establishment with very poor customer car skills. They need to refund patrons who spent alot of money for a very poor experience.
0 replies
39 months ago
5857903 - NO GENERATOR WORKING - LEFT IN THE DARK
Hi , I have checked into Southern Sun Polokwane on the 18th and checked out on the 19th. (Rooms 116 and 536.) The electricity schedule the hotel handed on my arrival. 18th 19:00 till 21:00 19th 01:00 till 03:00 and 07:00 till 09:00 Whilst I understand load shedding effects everyone my issue is it is unacceptable for the hotel generator to be not working which resulted in its guest sitting in the dark in their rooms. When the power goes off, there is no provision for a torch or candle in the room, the corridors are dark to which you have to rely on your cellphone torch to be able to see where you are walking. The showers don't work when the power goes off. With regard to breakfast , I am muslim and eat halaal food only and whilst the best attempt was made to provide warm food, having no electricity because your generator isnt working is unacceptable. Further to this ,fried eggs which was made on your grill top where you make omelettes with ham was placed in the same container as the scramble egg. This is contamination for a person like me to be able to eat the scramble eggs. As per my membership number , you will gather I am long and faithful patron of all hotels around the country. NOT HAVING A WORKING GENERATOR IS UNACCEPTABLE.
0 replies
40 months ago
TRACKER - CANT PROVIDE A CONTRACT YET LEGAL ACTION IS TAKEN..
This is rather disappointed in the stance taken by Tracker. I had a business called Analytical Risk Management Aviation Security which operated from October 2009 to 2017. Part of the perk was the company paid the tracker account for the staff who worked for the company. The company has since been renamed Convergent Group. When the company stop trading, the employee was instructed to move their accounts to their individual name so in my case all my car debits were moved to another business account. Then on the 31st of May 2021 without any documents served on me, Judgement was passed on the company, Convergent. We engaged the Tracker and they sent a list of cars to my attorneys indicated that R23 878,45 was outstanding . With the exception of 1 car which was traded in , none of the vehicles belonged to me. The company never financed any vehicles for its staff, and it was just a perk that we paid a collective instalment to tracker on behalf of the staff. My lawyer managed to engage the court and we had the ruling overturned. The application was served on Tracker Connect on 9 February 2022. The return of service is attached hereto for your records and perusal. In terms of the Court Rules, tracker connect had 10 days to deliver its notice of intention to oppose, failing which we may apply for default judgment. To this end, the 10 day period lapsed yesterday, 23 February 2022. As such, we may now proceed to apply for default judgment. In the interim my legal cost escalated to +/-53K on a 23K amount owing. When my attorney engaged the opposition attorney and requested the contracts for each vehicle , we were met with response that no contracts to be provided to verify who held the contract but we need to settle this account. I have a winning case at the estimated cost of +/-120k to prove I am right but the advice from attorney was rather settle to which I had to pay a settlement amount of R14 327,07 paid to Tracker this morning. This is so unfair, unethical , unprofessional by Tracker, I feel robbed
396 replies
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