LD
Latiso D
Active since Nov 2022
8
Reviews
0
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Reviews
8 reviews13 months ago
Disgusting. Theives
I am disgusted I placed an order worth R141.80 and the order status was changed to ‘Delivered’. I did not even get my food I called to query and was told they can confirm that the driver was nowhere close to my delivery address when they marked my order as delivered. I was told to wait 10 minutes and I will get a callback. When I called I was told I will be transferred and they just drop the call (twice). So these drivers pretend to deliver food and MrD covers up for them. So they get paid by MrD and then steel customers food to feed their families? Then you get no help with the query I want my money back
0 replies
14 months ago
A joke
Giving this place a one star rating is a compliment, compared to ****ty service. Tried to order a meal using the app and exhausted the code, to be told they don’t have sodas and then opted to order outside of the app. Ordered a meal that includes a soda (which they said they don’t have) and they expect their customers to pay the full price of a meal and also pay an additional amount to add another type of drink as if them not having sodas is the customer’s fault Lol the nerve of the staff saying I need to pay full price for a meal and purchase a drink on the side.
0 replies
16 months ago
Disgusting
Never came across such a disgusting Financial Service Provider If it’s not the app, it’s not being able to make in-app purchases. Not being able to access your funds and being told it’s a known issue and they still charge you failed payment fees. You try to call their customer service team and get lushed from pillar to post. Expect to get locked out of your account and not have anyone to assist you
3 replies
25 months ago
Disgusting Customer Service
Fluer De Lis Spa Umhlanga - Never been so disappointed in my life. I received a voucher from someone as a birthday gift and I made an enquiry for a booking online. Got a call twice on that day and was told everything is good to go Today, drove to Umhlanga branch only to be told there is no booking. I showed them the email and the number that called me to assist me with my booking and they just said “Thats not oyr number and we don’t have your booking” in thr most dismissive way. No attempt to help me rebook or investigate. After 15 minutes of silence and being invisible someone else had to step in and ASK which next available date they have. For a place of relaxation, the customer service is disgusting and appalling. They knew exactly what they were doing when they deem their vouchers non-refundable because they know no matter how shxtty they treat you, you will still go back to use up that voucher. Fleur deLis Spa has turned my special day into a joke… because that is all ut was to their barely competent staff
0 replies
28 months ago
*****ulent and *********
I’m so sick of MTN. Ever since I took my contract I have had to deal with billing issue and MTN’s inability to keep up with its end of the contract I seem to no longer have control over my own funds in my bank account because whatever amount they want to debit from my account they just go ahead. My contract is supposed to be R588pm but since started I have different debit amounts every single month. After just getting off one complaint where I was mislead with insurance and barely competent agents who don’t know how to read and explain bills, I am now facing another billing query where this time MTN did not even bother to send me a bill for February’s charges. When I accepted that mandate I accepted it because I trusted MTN enough to only debit what was supposed to be taken, not to give them flexibility to take whatever amount they feel like taking because apparently when they send you a mandate they send you “the maximum amount that MTN gives you to take additional services) If I kept my part of the deal why is so hard for you to keep yours If this issue is not resolved by FRIDAY I am going taking this up with the Ombudsman (again) because im sick of this
0 replies
30 months ago
Santam -dishonest and misleading. Im very dissapointed
Santam has misleading agents who will give false information to their own benefit so you can take the services offered to you Spoke to a lady on the 7th of December offering me device insurance (for a device I took out with MTN) and the agent said my debit order will only be effective as of the following month (January) I asked her to confirm if I will pay in Januray and she said yes nothing will be debitted in December. I received an MTN statement stating that my December payment will include the insurance amount and when I called Sanatam call center the agent (a barely competent person who re**** on my information to lead him to his answer) said i should not worry because nothing relating to the device insurance will be debited in December and I asked him multiple times if he is sure of this and he said yes. This is disgusting, but I am not surprised by Santam’s dishonesty and misleading representatives given they are working with MTN. It’s one *********** company working with another But so disappointing coming from a registered FSP
4 replies
30 months ago
Mondo MTN sells faulty phones
i bought a phone with MTN through Mondo on the first of November and the contract was approved and the iPhone 13 128GB was delivered around the 8th of November. I loved my phone at first but about a week ago it started echoing horribly whenever i receive notifications. 2 days ago the phone started overheating for no reason and today I wake up without a phone because the thing will not restart, I cannot do anything on the screen. Does your company just sell toys that you can use for a month and a half then start experiencing issues. Now I am left without a phone I cannot call anyone I cannot receive any calls which means in case of emergencies I have no way of contact. This is absolutely disgusting to deliver a faulty device. Now i have to go through an entire process of sending the phone back and waiting for it to be fixed, meaning all this time i will not have a working phone.
1 reply
43 months ago
Misleading prices and barley competent staff
MrP @Midway shopping center is a waste of space, might as well just turn it into a self serve store. The ques take forever, which is confusing because you have a bunch of them at the till but only one active cashier, and a manager who probably doesn't even know what consumer rights are. Misleading prices only to find out the item is more expensive at the till. I was served by a manager and asked her why the item is more expensive than the tag on the isle and she blatantly ignored me, had to ask her 3 times and all she could say was that's the price. Doesn't even apologize for the misleading prices and goes on with her life. If yall can't put the right prices on items rather just not put any prices at all, and get a suprise at the till. Most useless branch I have ever been to, to say its a joke is an understatement. And maybe before appointing a manager TRAIN them on customer service skills
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
8 (100%)