BV
Brett N
Active since Jan 2023
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
Lovely
Their customer service is actually too good, it scares me when I call and they say "Hello Brett...." But yea, great place, great service.
0 replies
8 months ago
RESPOND TO ME
I switched from telkom mobile to cell c with my same number, but now I am recieving notifications about my telkom account being topped up with airtime and I am getting a lot of calls from strangers asking to speak to the same person everytime. Telkom has re-issued my phone number and I have no way of contacting them to get this sorted, the automatic robot switchboard just sends me an sms and hangs up, the emaill address doesnt work and the telkom staff at the store are so rude and keeping asking me why I switched like I just stood in dog ****. This is disgusting and negligent.
0 replies
11 months ago
Business model is to bully random people
My dad got a message saying that I need to pay my account.... this is how my horrible Journey started with this company. First of all, I do not know PathcareVermaak, I didn't not request or order any services from them. I didn't even know this company existed. So my dad got aa message then they started smsing me and and sending final notices. I have tried to contact Pathcare over multiple channels with no reply. Please prove to me that I actually own you money.... I will not be paying otherwise, I have no association to you, and if I did then why did you contact my father first???
116 replies
17 months ago
Orders getting canceled
I placed an order with them, they sent me confirmation that it will arrive next day. Now it's the next day I get a notification that my order is canceled. Great, an online retail store you can't order from. Great idea :/
0 replies
17 months ago
Premature disconnection
I have so much time to write this review since my internet has been shut off 4 days premature from the date they told me. Vodacom increased me FTTH rates monthly and service decreases monthly. They are seriously a useless organization that does not care about their customers at all. Save your time, save your money go with a smaller ISP.
112 replies
39 months ago
DISGUSTING. DISGUSTING. DISGUSTING.
Stuck in an elevator, called emergency line and lady answers she cannot comprehend where I am, she does not know where I am stuck. Nor does she understand where I am when I tell her "melrose arch shopping centre on melrose Blvd near rosebank" she could not understand this. She told me a technician is on the way and when I ask "how long will it take?" She incompetently replied "You can ask him" and proceeds to hang up... I want this company to know how INCOMPETANT this staff member is, and I want that lady to know that she is part of the the problem, she wakes up and consumes resources and wastes them, I hope the world treats this lady the way she treated me when I was stuck in an elevator that came to a violent stop, when I thought I must call my wife first incase it's the last time I speak to her.... this OTTIS service help desk made the situation worse with her lack of common decency.
0 replies
40 months ago
Wish there was a 0 Star rating
I can't believe I pay for this. I am being forced to use metro fibre and boy do they act like it. MF has the sole right to supply in my area. Fibre was not spliced/installed properly so day one headache. I am paying for a 100mgb line and recieving 20mgb quality. Called MF to sort this out and they told me the problem lies with Vodacom, I called vodacom and they said the problem lies with MF. Told MF this and they said no it lies with Vodacom.... 20 emails 10 phone calls And 3 employees ghosting me, later. Finally line is 100mgb speeds with not even an explanation, apology or compensation. Now I sit trying to enjoy the only 4 hours of electricity I have today with no internet, way to go Metro Fibre. Atleast I have a little bit of data and nothing but time to right this complaint.
132 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)