Nhlahla M's Profile | Hellopeter

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Nhlahla M

Active since Feb 2023

10

Reviews

0

Industries

Reviews

10 reviews

Virgin Active South Africa

3 months ago

Unresolved Membership Cancellation & Incorrect Billing

To Whom It May Concern, In the first week of February 2026, I called Virgin Active to cancel my membership as my contract was nearing its end. I was assisted by a Guy as consultant. I explained that I wanted to cancel due to ongoing issues with my Vitality account. He advised that he would first contact Vitality to investigate before processing my cancellation and promised to give me feedback. However, he never got back to me. I called again at a later date and was assisted by a consultant named Elisha, if I recall correctly. She informed me that my issue required me to visit my nearest Virgin Active branch for assistance. I am currently being billed for the past 4 months. I do not understand these charges, as my contract ended in February 2026. I was also never informed that my membership would continue on a month-to-month basis, nor did I sign any agreement for this. I called again two weeks ago and was told by another consultant that the issue would be escalated and I would receive feedback. To date, I have not received any feedback, but the outstanding amount continues to increase. Please urgently investigate this matter, confirm that my membership was cancelled as requested in February 2026, and reverse all charges billed after that date. I would appreciate a written response and confirmation that this has been resolved.

0 replies

Lendplus Technology (Pty) Ltd

3 months ago

bad customer service

I app**** for a 40-day loan, but my account only shows a 7-day loan term. I’ve already emailed support about this but haven’t had it resolved. Please call me to rectify this as soon as possible. I believe this was caused by a system error.

2 replies

Solver Property Service

6 months ago

How I Lost My Property and Still Have the Debt

I was informed that my property had been disposed through the auction via a phone call by solver property service. However, the Standard Bank was never informed of this sale by Solver Property Services. I am still receiving emails and payment demands from the bank’s attorneys, demanding money for a bond on a property that I was told had already been auctioned and taken over by the Body Corporate (Solver Property Services). Warning: be cautious of Solver Property Services as a body corporate. They took over my property and left me with the debt.

2 replies

AG Smuts & Kloppers Attorneys

6 months ago

5 years of Nightmare

I'm writing to express my extreme dissatisfaction with AG Smuts & Kloppers attorneys and Standard Bank. Despite instructing them not to proceed with bond registration on 10 August 2021, they registered the bond on 5 October 2021 without my consent. I had explicitly stated I wasn't happy with the property's state and couldn't afford the bond. The firm and bank failed to follow my instructions, leading to severe financial prejudice. The property was later auctioned by Solver Property Services due to non-affordability, but I'm still receiving payment demands from Standard Bank's attorneys. I'm stuck with a home loan for a property I no longer own. I wouldn't recommend AG Smuts & Kloppers or Standard Bank to anyone. Solver Property Services also failed to inform the bank about the sale, adding to my stress and confusion. Warning: Don't take a home loan with Standard Bank, and be cautious of Solver Property Services as a body corporate. They took over my property and left me with the debt.

0 replies

6 months ago

Nightmare of 5 years

I'm writing to express my extreme dissatisfaction with AG Smuts & Kloppers attorneys and Standard Bank. Despite instructing them not to proceed with bond registration on 10 August 2021, they registered the bond on 5 October 2021 without my consent. I had explicitly stated I wasn't happy with the property's state and couldn't afford the bond. The firm and bank failed to follow my instructions, leading to severe financial prejudice. The property was later auctioned by Solver Property Services due to non-affordability, but I'm still receiving payment demands from Standard Bank's attorneys. I'm stuck with a home loan for a property I no longer own. I wouldn't recommend AG Smuts & Kloppers or Standard Bank to anyone. Solver Property Services also failed to inform the bank about the sale, adding to my stress and confusion. Warning: Don't take a home loan with Standard Bank, and be cautious of Solver Property Services as a body corporate. They took over my property and left me with the debt.

1 reply

7 months ago

incorrect contact number

I have an issue with my payflex account. for the past 2 years my account has been linked to a contact number that doesn't belong to me. I've requested them to update my number for more than twice with a self picture holding ID but nothing's changed I was told my number is linked to someone. this is really an acceptable and is frustrating me every time i need to do purchase.

0 replies

Lendplus Technology (Pty) Ltd

8 months ago

Very disappointed refund or the reversal

I am very dissatisfied with Lendplus. I was charged twice, and I've received no updates regarding my refund or the reversal of the extra amount. When I contacted Kabelo, I was informed that it would take five business days to receive my money back. I find this to be unacceptable, particularly since the lending process can happen in just 15 minutes. It seems contradictory that the refund process cannot happen with the same speed. As a first-time customer, I anticipated a better level of service. I urgently need my money back due to other financial obligations. It also frustrates me that Kabelo appeared to place the responsibility for the double debit on me. Given the inadequate customer service and the inconvenience I've faced, I will not be recommending Lendplus to anyone. I request an urgent refund of my money.

1 reply

18 months ago

Over 20 days of delivery

Since I did order online from 7th January 2025 I haven’t received my package yet. Is almost a month. Where is my order please

0 replies

PayJustNow (Pty) Ltd

19 months ago

wallet withdrawal

Till to date still waiting for my wallet withdrawal.is more than 10 days now.

0 replies

20 months ago

Victimised

Dear hello peter I’m writing to request assistance with a refund issue. On 18 December 2024, I returned a bicycle I purchased three days prior at Toy R Us, Mall of Africa. The return slip indicates that I’m eligible for a cash refund. However, the staff refused to provide a full refund of R800, offering only R500 instead. I’m facing a dilemma as I need to purchase another bicycle as a Christmas gift for my son. Unfortunately, I’ve been left with a R300 voucher that can only be used at Toy R Us, which isn’t helpful in this situation. Could you please help resolve this issue and provide a full refund of R800? I would greatly appreciate your assistance in this matter.

0 replies

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1 Star

10 (100%)

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