Active since Feb 2023
May I please get someone to call me from the company. I have been trying to get ahold of anyone since last week Friday, through calls & emails as well.
This person did not deliver on the services that she advertises. She falsely uses a reputable companies name to lure innocent victims of their hard earned money. She also chooses to lie, making false claims about how I conducted business with her. Be very careful of her!!
I was ****med a sum of R4000 by this woman claiming to work for the Transunion. Be very careful of her!!
I have been trying to call Debtsafe since yesterday & their numbers does not go through. I urgently need to speak to my Relationship Manager, Nannelle Bezuidenhout. Can she please reach out to me urgently.
<div>Unreliable person who claims that she can help you out with your credit profile</div>
I paid Sharmaine to help me clear my credit profile, after having paid her my money I have not seen any changes with my credit profile. She has now ghosted me, no longer responds to my messages & /or calls. Please be very careful of this person, she is a **** artist but just like any other ********, she won't get away with it for long.
I am not sure who runs this company but customer services is below dismal. I approached the "CEO" on LinkedIn (Rooi Mamburu) & I have not received any feedback regarding my application. The whatsapp line is never answered & the work telephone numbers is always off. I am starting to think that this company just exists for the sake of existing & possibly does not have an operating office at all.
This company has poor customer service. They constantly have "system issues" & if you are a first time applicant, you can ONLY apply online. They do not have an alternative method for first time applicants. There is no difference between them & the department of home affairs with their constant "system issue" tactic. The incompetence is extremely frustrating.
I would like to sing the praises of Nompilo Myeni. Since I had started my relationship with Atlas Finance, Nompilo has always been a vigilant consultant. She definitely prioritizes my needs & is extremely patient. I thank her so much for her immaculate services towards me & for always being a go to person whenever I need her.
A consultant has requested for my refund since the finance department failed to close my account after having paid their fees in November. As far as I know, it doesn't take more than 24 hours for a refund to be cleared I to someone's account. I am now on day 3 waiting for my funds to reflect back into my account. This is quite infuriating as they were very quick to do an unauthorized debit from my account but now they are slow in paying back my money. This is absurd work ethic from the finance department.
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