Zandile Z

Active since Mar 2023

Reviews

Industries

Reviews

18 reviews

3 months ago

Name reservation CIPC

I have submitted proposed names to register a company and all the names I prefer have been rejected. What is worse is that everytime you submit you have to pay R50,00 and in total I have paid R150,00 but to date the company I registered does not have a name. I have before submitting checked online if there was any company in South Africa with the same or similar name. I saw 3 that had similar names different industries and I don't know how those were registered but I keep on getting rejections,

0 replies

OUTsurance

6 months ago

Awesome engagement

Although I did not sign up for the policy, the engagement with the Consultant was awesome. He was thorough with the explanation of the policy benefits and it's a pity that you could not beat my current premium.

1 reply

Intercape

7 months ago

Poor service- Bus 695

We are stuck at Park Station, the bus door won’t open and we cannot disembark. No proper communication and call centre agents are not helpful, we’ve been on the bus for over 6 hours. Please get us help urgently!!!!!

0 replies

Vodacom

8 months ago

Blacklisting of a ****** phone

Can someone please assist me to Blacklist a ****** phone, I have called the Customer Service was referred to a branch but I could not get assistance. I called cancellation trying to cancel the contract and I was referred back to Customer Service, I have now completed the blacklisting form but I have not heard any response and I have been trying the Customer Centre number and there is still no progress.

1 reply

Ram Hand To Hand Couriers

9 months ago

*****ulent change of delivery address

I have been waiting for a delivery which was supposed to take place yesterday but have just discovered this morning that somebody from your warehouse changed the delivery address and the parcel is no longer under my name. The address that it was changed to is 1 Elias Motsoaledi Road which I have no idea where it is nor did I make such changes.

1 reply

Alexander Forbes Financial Services

9 months ago

2pot withdrawal

I am still waiting for your investigation regarding my query for 2pot withdrawal; I started the process on 23 September and only received the form to withdraw on the 23rd of October and now I have to wait 2-3 week or more for me to get the funds. I have made numerous attempts via email to your complaints, info and the email that the application was sent to but no one has come back to me. I find your service very disappointing, I was not going to apply for the funds if I did not desperately need them. The lack of decency to respond to emails for over a month is really disappointing, further the email on the 23rd of October claimed I was unreachable via email yet on that day they were able to miraculously find it!

2 replies

Alexander Forbes Financial Services

10 months ago

2Pot withdrawal

I sent 2 pot form with an intentiom to apply for funds on the 23rd of September and when I enquired on the 25th I was told actuaries will do calculations and that takes +-2 weeks. Tofay is 23 October not even an single email to inform me where the process is at. Another follow up whicj has is still unanswered was sent again 2nd week of October. I wouldn't have resorted to seeking funds from pension if I did not need the money. Instead I received an email to review your service as if my query has been resolved.

3 replies

Builders Warehouse

11 months ago

Poor customer service-Builders Strubens Valley

I placed an order on 6th of September at Builders Strubens Valley, and I was informed that the delivery will be either Tuesday or Wednesday. I have made follow ups regarding the delivery as I am still waiting. I was told around 13h00 today that the delivery will still take place today. In other words I have to wait for Builders to determine when I can start and finish my project, I had to cancel the person who was supposed to come and work tomorrow. My email below sent 12 September 2025. Good morning, I trust this email finds you well. I would like to find out the estimated delivery date for the order mentioned above, I called yesterday and today@ 08h15 to find out as to when I can expect it. The lady who answered the phone at Delivery said she will call me back to let me know when to expect the order. I arranged to work from home this week as I was informed that the order will take 5 days to deliver, I cannot make this arrangement next week hence I am requesting your assistance regarding the delivery date. Your assistance will be greatly appreciated. Kind regards,

1 reply

MTN South Africa

21 months ago

Debit for insurance - apparently I have a contract phone with MTN

Pathetic, I've been calling your office your Insurance , I do not have a contract phone with MTN but my account is being debited for an insurance. Your call centre agent Coby/Koby dropped my call without resolving my issue. What is worse I do not know how you managed to get approval to debit from my bank account without my approval

0 replies

MTN South Africa

21 months ago

Unauthorized debit- insurance for a contract phone cancelled in 2020

MTN is debiting from my account for a contract phone that I cancelled in 2020. I went to the branch, the funny part is that when that contract phone I was with FNB. They started last month to debit from my ABSA account. Why would you wait 2021,2022,2023 and start debiting my account in 2024 when I don't even have a contract phone with your company! I DO NOT HAVE ANY PHONE CONTRACT WITH YOUR COMPANY!!!!! Actually whilst we are at it, I'll be cancelling the wifii contract that I have with you!

0 replies

Review Distribution

5 Star

1 (5.6%)

4 Star

1 (5.6%)

3 Star

0 (0%)

2 Star

1 (5.6%)

1 Star

15 (83.3%)

Zandile Z

Reviews

Name reservation CIPC

Awesome engagement

Poor service- Bus 695

Blacklisting of a ****** phone

*****ulent change of delivery address

2pot withdrawal

2Pot withdrawal

Poor customer service-Builders Strubens Valley

Debit for insurance - apparently I have a contract phone with MTN

Unauthorized debit- insurance for a contract phone cancelled in 2020

Review Distribution

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