A
Arthur
Active since May 2023
10
Reviews
0
Industries
Reviews
10 reviews11 months ago
Mamba Security Edenvale
I would like to thank Nicole Botha in the accounts department at Mamba Security Edenvale for het excellent and professional service she has given me. Nicole you are a super 🌟, for sorting out my account and your friendless when speaking to you on the phone so understanding and kind. Mamba you have a very special women in your employment and a real asset to the Mamba Group Edenvale
0 replies
11 months ago
I was happy that the...
I was happy that they could assist me with my monthly premium as I am medically boarded
58 replies
15 months ago
Mamba Security Edenvale
I have been a Mamba client for almost six years now,I am writing this review to thank them all from admin,security personnel, technical support ect.Mamba response is immaculate and effective. When ever I had a problem Mamba has helped me and also very understanding. I want give a special thank you to Sonika Terblanche,she is always very friendly and helpful and gets problems sorted out asap.To me Sonika is a loving and caring person and she shows it in her job,Mamba should be very proud to have a technical manager like Sonika who is devoted to her work and the company.Keep up the good work Mamba!!
0 replies
17 months ago
Healthcare
I recently took my wife to Busamed Private Hospital in Modderfontein casualties, from the minute we walked in we were immediately assisted and within 30 minutes she was admitted.The Dr's that looked over her was superb and very professional as well as the nursing staff very friendly and they treat you as a patient not just a number or client.Busamed Hospital is extremely clean and well maintained as it looks like a brand new Hospital, I have been to Life and Netcare Hospitals but Busamed is really a exceptional Private Hospital.Thank you to all to all the Dr's and nursing staff whilst she was in your care.I would recommend Busamed Hospitals to all friends and family. My wife's name is Renee's Coetzee
0 replies
18 months ago
Bad service Cherry Edevale Used Cars
Me and my friend went to Cherry Edenvale looking for a second hand car on 15 October,the sales executive that helped us did not bother to introduce himself to us.He fist got the wrong key for the wrong car,after I did inspection I said to him the car needs to 2x rear tyres I he did not agree with me and he called someone to confirm it needs tyres.I also told him the car was last service in Jan 2023 and should have had a annual service in Jan 2024 with cambelt change.They were selling the car for R149900 which is far over retail value which is R116700.He was not interested to drop the price and told us he would rather walk away from the deal as the Ford Fiestas are gold.I ask ro speak to his manager and he told me the manager will also not drop in price,you can't sell a car over retail as the insurance will only insure you for retail value,basically they build a deal to make up the price with extras.There on the fees were R7500 which is out of line but they do this to cover costs especially if it is under finance.
0 replies
19 months ago
Airamora Restaurant
We have been to Airamora Restaurant in Edenvale many times,friendly staff,excellent food which never disappointed.From seafood,pasta,steaks ect they are the best and good vibes
0 replies
26 months ago
Falcon FX Crypto Trading/ The are on Telegram. No e-mail but you can do onto Falcon Trades .co.z
I have recently joined the online trading with Falcon FX Crypto Trading. I did my research and everything looked legit ie comments from clients will there winnings .On Friday 19 February 2024 i decided to join and a sent a message to Elena Watson, She rep**** the funds are reflection. I knew nothing about trading crypto trading and she advised that Falcon Fx Trading is the best platform to start trading. The minimum deposit was R5000 , to open own cryptro account . She showed me the account is open and that i have access to the acc. I noticed that my money was moved to Falcon Fx Trading.On the 1st of March Elana send me a what's message and that i can go ahead and withdraws my winnings When i logged into the account lt would no allow me withdra as i need to upgrade to premium vetsor not basic. I told Elena what the said was she then told me i must i must pay R8000 deposit into there account and then i would a premium invester.I told her i have taking a risk ,she even offered to put halls the money in.I said to her i don't anymore money and that i am medically boarded ,I asked her why does the customer need to pay into Falcon acc,surely if it is your commission this would have been calcuted.At end of this went to someone else and she confirmed ****mers,****mersSchammers.. Be very careful these ****mers are very cle ver
0 replies
29 months ago
Fibre
I recently upgraded to a fibre contract,Gabriella was very professional and has all the knowledge and skills when we spoke the whole transaction was processed flawless.I also had conversation with Asleigh from support and she was also very professional and my query sorted out asap.I would highly recommend DSL Telecom if you are looking for professional customer service
72 replies
32 months ago
Shocking customer service
Good day I have been complaining since May 2023 about my slow internet wi fi speed which was upgraded from a 10 MBPS line to a 20 MBPS line. Below are some of the corresponding mails from MTN.Not once have i ever been contacted by anyone regarding my complaint. The number in question is 0838564705. I am paying R789 pm for a 20MBPS line but only gettin a download speed of +- 2.5 to 4.8 MBPS and a upload speed of +- 7.8 to 11.5 MBPS I have also installed a signal booster which gives me 5 bars on my ZTE router.I have switched from Rain to MTN because of the better signal quality in my area.This unacceptable to pay the monthly premium but not getting the results for what i am paying for and as a client and consumer of MTN services i would expect much more of a huge company to keep your clients happy.You would also agree that you can't pay for a service and not getting what you are paying for.One of my biggest concerns is i had no technician or coordinator call me once as this issue is ongoing from May 2023 and we are now in September 2023 ,not once did we stop the debit order so MTN got there money every month but the consumer is not getting the 20 MBPS line . I have never experienced such zero customer service ever.As a large group with people employed to handle and rectify customer complaints this is absolutely shocking shocking from a big company like MTN I can understand that sometimes there can be technical problems but a ongoing problem like this is not acceptable. I called covery again today and Evan confirmed i have zero LTE speed. I feel MTN should refund our money as you could not keep your promise with the product we bought. We want to cancel this contract as i have all e mail evidence from myself to MTN and MTN'S response e mails to me. I hope someone can call me and discuss the cancellation of this contract Arthur Coetzee 0797816602 Sent from my Galaxy -------- Original message -------- From: coverage <coverage@mtn.co.za> Date: 2023/09/01 16:59 (GMT+02:00) To: arthurcoetzee1966 <arthurcoetzee1966@gmail.com> Cc: molapisi_c@mtn.co.za Subject: Re: FW: RE: I am sharing 'MTN Coverage Template' with you Yello Arthur, Kindly be advised that investigation has been concluded and findings together with recommendations have been shared with the area coordinator to advise what solution would give coverage stability. We have followed up with the coordinator as well to give priority on the solution. Warm Regards, Vhulenda Mapholi From: arthurcoetzee1966@gmail.com Sent: Tuesday, August 29, 2023 8:09 AM To: coverage@mtn.co.za,complaints@mtn.com Cc: molapisi_c@mtn.co.za Subject: Re: FW: RE: I am sharing 'MTN Coverage Template' with you Good day I really don't understand how MTN does business i get the same mail with a reference no. Nobody has ever ever called me about my slow wi fi speed. It always says a coordinator will contact me urgently this has never never happened. I am now what is the procedure to cancel this contract as i have enough proof that nothing and nobody is helping me Arthur Coetzee 0797816602 Sent from my Galaxy -------- Original message -------- From: coverage <coverage@mtn.co.za> Date: 2023/08/17 17:04 (GMT+02:00) To: complaints@mtn.com, arthurcoetzee1966 <arthurcoetzee1966@gmail.com> Cc: molapisi_c@mtn.co.za Subject: Re: FW: RE: I am sharing 'MTN Coverage Template' with you Yello , Kindly note that the query Ref no.: 0224412 has been escalated to an area coordinator to check and contact you urgently for feedback. Warm Regards, Sizakele Masina From: arthurcoetzee1966@gmail.com Sent: Thursday, August 10, 2023 7:10 PM To: complaints@mtn.com Cc: molapisi_c@mtn.co.za Subject: FW: RE: I am sharing 'MTN Coverage Template' with you Good day I have had enough of MTN poor customer service, this has been ongoing from May 2023 ,I upgraded from 10 MBPS to a 20 MBPS internet line.The problem is not being resolved paying now R789 per month for a 20 MBPS line but not even getting close to the speed I am paying for download speed +- 2.96 and upload +- 10.86. I am getting the same e mail that a coordinator will call me urgently this has never happened. I changed from Rain to MTN assuring MTN is the best internet provider the service I have received thus far is shocking from MTN,I even bought a signal booster which gives me 5 bar maximum sign strength. You will agree that I am paying the monthly premium but not getting what I am paying for.I would like to cancel this contract because MTN can't fix my internet speed and as a consumer have the right to do so with no panalties. Please advise on the contract cancellation,this is so dissapointing as I had faith in MTN. It's not just about the money but if you pay for a 20 MBPS internet line then this is what I expect to get Regards Arthur Coetzee 0797816602 Sent from my Galaxy -------- Original message -------- From: coverage <coverage@mtn.co.za> Date: 2023/08/03 16:37 (GMT+02:00) To: arthurcoetzee1966 <arthurcoetzee1966@gmail.com> Cc: businesscustomercare@mtn.com Subject: RE: I am sharing 'MTN Coverage Template' with you Yello Arthur , Thank you for emailing the coverage helpdesk. We apologize for late response Kindly note that the query Ref no.: 0224412 has been escalated to an area coordinator to check and contact you urgently for feedback. Warm Regards, Nomathamsanqa Shange From: arthurcoetzee1966@gmail.com Sent: Monday, July 31, 2023 5:24 PM To: coverage@mtn.co.za Cc: businesscustomercare@mtn.com,customercare@mtn.co.za Subject: RE: I am sharing 'MTN Coverage Template' with you Good Day I am really now at point that it looks like MTN can't fix my internet speed which is a 20 MBPS line,this has been ongoing from May 2023.We are paying R789 per month and not getting what we pay for.I would like to cancel this contract due to the poor customer service received from MTN.I can get fibre packages for much cheaper and hassle free. The number in question is 0838564705 Customer acc no BA 121501484 HOME Unc FLTE 20 MBPS 600GB,Contract date 05/01/2023 to 26/12/2024 please refer to subscriber agreement. I await your urgent response Regards Arthur 0797816602 Sent from my Galaxy -------- Original message -------- From: coverage <coverage@mtn.co.za> Date: 2023/07/27 18:32 (GMT+02:00) To: arthurcoetzee1966 <arthurcoetzee1966@gmail.com> Subject: I am sharing 'MTN Coverage Template' with you Y'ello arthurcoetzee1966 Thank you for getting in touch. This is an automated response confirming that your query is in our work queue and will be attended to shortly. Should any follow-up be required in reference to your enquiry, please use the reference number below. Reference number: 8ed9ba92-35b0-46b4-a876-3a04bd1b6b6e Our support teams are available Monday to Friday from 8h00 until 17h00. We always try to respond within 24 hours and are committed to resolving your complaint or query with processes aligned with Independent Communications Authority of South Africa (ICASA) requirements. Warm Regards, MTN Download the MTN App and manage every aspect of your account, from recharges to rewards.
0 replies
35 months ago
Garage roof repairs
RE Contractors Very professional contractors that fix my garage roof,waterproofing and painting. These qualified tradesman are execellent Highly recomemmended,execellent work carried out. Integrisure is one of the leading inurance company in SA,i have been with them amost ten years Nice to have a insurance company that is professional with execellent service and haslle free Keep up the good work!
53 replies
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