MR
Mohammed R
Active since Jun 2010
14
Reviews
0
Industries
Reviews
14 reviews119 months ago
Well Done Kia Durban Central - Goin the extra Mile
<p>My car battery reached its end of Life on the 1 July 2016 at around 13:30. I was graciously assited by the store person Avish and Service consultant Kevin Pillay. The guys did a fantastic job in sourcing and replacing the battery. i was really impressed with their customer service and dedication to their jobs. I had called Kia Pinetwon and was given the cold shoulder and told to book the car in on Monday 4 July. Kevin really demosntrated his commitment to assist me even though it was the first time I used the dealership.</p> <p>It is very rare to find employees of Kevin's and Avish calibre. I was touched by their service. I can only say again a heartfelt thank you guys. you were awesome</p>
0 replies
119 months ago
Outstanding Customer Service
<p>I had to make use of Kia roadside assistance on the 1 July 2016. I called in and was directed to Thapelo. He was professional, efficient and excellent at assisting me. He arranged for a service provider to assist me. the service provider was there in under 45 minutes and had the car sorted out.</p> <p>I was further suprised to get a follow up call from Thapelo an hour later to check up if i was helped. i then got another call on Monday from Kia roadside asssit to check if I was happy with the service.</p> <p>This is what you call looking after your customers. well done guys. keep it up</p>
0 replies
119 months ago
Well Done Telkom
<p>I had to update my debit order and cancel a fault that was reported. I literally did this in under 2 minutes. i was astounded as I had rpeviously called the call center a few years back and had to wait for 25 minutes before I was attended to. One the call today, the staff were magnificent. they could service the request efficiently and were friendly and professional.</p> <p>Well done Telkom- what a turn around and a pleasure to deal with.</p>
53 replies
122 months ago
Brilliant Customer Service
Had a promotional voucher that expired. Emailed takealot and they re-instated the voucher by extending the date.<br> Takealot is really a customer centered brand and that is why they enjoy my loyalty.<br> <br> Great efficient service is all that us customers can expect with them. Keep up the excellent work. thanks Tania for your assistance.
75 replies
123 months ago
Best car rental company in SA - Honest and Ethical
I have used thrifty car rental twice in the last 6 months. My experience both at OR Tambo and Cape town international airport was wonderful. On both occasions the service was excellent. The 2 things that stand out are the honesty and ethics the company has. They don't use underhanded tactics to deduct unnecessary and fraudulent amounts(valet after return, over charging for fuel etc) like their competitors, especially the red branded one. Thrifty has earned my loyalty and will be the car rental agency of choice. Even with discounts from e-bucks for other companies(up to 40%), Thrifty still offer the best value for money(unlike their red branded competitor). Lastly, the refund of your deposits happen within 2 working days and you don't have to follow up and get frustrated. This is excellent customer service and a wonderful company to deal with. Keep it up.
75 replies
124 months ago
Well done Game
I recently took in an item to be repaired under the extended warranty at Game Westwood. Upon receipt of the item after 3 weeks, one of the wheels had been broken. the manager on site attended to the issue and I had the item repaired within a day. Keep up the good work. I have really been impressed by this Westwood Store Customer Services. Well Done Game.
75 replies
124 months ago
Unauthorised R99 debit orders - Beware
I was going through my cheque account and noticed a transaction for R99 from A NAEDO collection. I could nto recall authorizing any debit orders for this amount nor have i entered into any contracts recently. I immediately called the bank who diligently assisted me with a stop order and also facilitated a reversal as the query came in within 30 days of the statement. Please beware and ensure you go through your statements. A quick search on hellopeter was shocking - there are lots of other people who have been scammed by this company.
0 replies
127 months ago
Beware of this aircon installer - DC electrical
DC electrical installed 3x samsung aircons in Feb 2015 for which they were paid. A week later 1 of the 3 units stopped cooling. I was told there was a gas leak and the gas needs to be topped up on all 3 , I agreed to have them refilled & paid for that also. 2 weeks later the same unit stopped cooling again. I called the owner Darren who had promised to come and looks at the unit. in the interim a second unit had stopped working. After months of persisting he finally arrived at the end of September to look at the units and advised the compressor was faulty. he then made arrangements to remove the 18000 btu on the 3 October, this included collecting the remote & user manuals. I was then told samsung have changed the compressor and he has the unit with him and he will install it shortly. After not hearing from him i began following up and was beginning to get the run around, the today-tomorrow story. He has since stopped taking my calls and responding to SMS's or whattsapp messages. i will be pursuing legal action against him. Please think twice before using this service provider and always have a written contract with any supplier who is not an established brand.
0 replies
128 months ago
Excellent Service
I want to take the opportunity to compliment [URL Removed] on providing a wonderful consistent service. they go the extra mile to make sure your order reaches you in the quickest possible time. that is excellent customer service. Keep it up and I hope you maintain this high service level going into the future.
75 replies
128 months ago
2 days trying to activate a sim card
My contract was upgraded through mtn corporate and I received the new phone on Tuesday 13 October 2015. The phone came with a new micro sim which needs to be activated. The number provided by mtn to activate the sim card is 083 123 9622. i have been trying since then to activate the sim card and have been unsuccesful Upon every attempt its the same error message - \your request cannot be processed due to a network issue"<br> I then called the call center 808 and was told they could not assist and i need to call the corporate division on 083 123 3667. i have been calling the this number and have been on hold for the past 35 minutes. this level of customer service is ridiculous. i have a good mind to cancel the upgrade and move to a service provider who shows a little more interest in their customers. it is appalling that only days before the mtn ceo made headlines\""we will become a more caring organization\"".... yea right...."""
75 replies
Review Distribution
5 Star
8 (57.142857142857146%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (42.857142857142854%)
1 Star
0 (0%)